Customer Support Representative
2 weeks ago
Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verifies customer requests are accurate and consistent
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9082392800
-
Customer Support Representative
15 hours ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Support Bpo
6 days ago
Airoli, Navi Mumbai, Maharashtra, India Digital placement Full timeResponsibilities Includes: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. And it is pure work from office. Quality - Excellent Communication Skills - C3 - Transport would be provided by the company during night shift only - 9326864747 **Job...
-
Customer Support Representative
1 day ago
Mumbai, India ITology Inventor Private limited Full time**Customer Support Representative (CSR)** **Salary : 12000/ To 15000/- Per Month** **Perks and Benefits : Great incentives/variables** **Functional Area: Customer support representative / Tele sales executive** **Role Category: Sales, Marketing, Tele Calling, Outbound, lead genaration.** **Job Roles and Responsibilities** **Handle Customers Outbound Calls....
-
Customer Support Executive
1 day ago
Navi Mumbai, Maharashtra, India Career Choice Solution Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Support Representative
4 days ago
Malad, Mumbai, Maharashtra, India Payment Gateway Solution Pvt. Ltd. Full timeCompany: Paymentz Location: Malad, Mumbai Paymentz is actively seeking a motivated individual to fill the role of Customer & Technical Support Representative - Merchant Services at our corporate office in Malad, Mumbai. As a member of our team, you will play a crucial role in providing support and service to our merchants, resolving their inquiries, and...
-
Customer Support
1 day ago
Kamothe, Navi Mumbai, Maharashtra, India MIPL Full timeResponsibilities Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out...
-
Customer Support Representative
4 days ago
Navi Mumbai, India Wisecor service pvt ltd Full timeRequire a customer service executive and below find details Location - Vashi **Responsibilities**: - Provide first level, front line communication to clients to meet customer service and administration requirements. Communicate in a proactive, prompt & professional manner. - Pursue continuous improvement opportunities. - Liaise with sales team in order to...
-
Customer Support Associate
7 days ago
Airoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time**Tech Mahindra is hiring Customer Support Associates for Airoli, Navi Mumbai location.** **Undergraduates/graduates/fresher/experience all can apply** **Stock Market process (Inbound Voice - Customer Service)** **6 days working, Day shift, Sunday off** **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹20,500.00 per...
-
Customer Support Representative
4 days ago
Mumbai, Maharashtra, India SlashRTC Software Services Pvt Ltd Full timeMandatory**SlashRTC Software Services Private Limited** **Job Title: Customer Suport Executive (Customer support/ Service)** Full-time, Work from the office, 6 days working **Job description**: **Requirements**: knowledge of Microsoft Excel in must **Mandatory - Excellent in verbal and written in English Communication.** **Responsibilities and...
-
Customer Support Representative
4 days ago
Chandivali, Mumbai, Maharashtra, India SlashRTC Software Services Pvt Ltd Full time**Job Title: Customer Support executive (support Department)** To know more about **SlashRTC Software Services Pvt. Ltd** Please visit: Website LinkedIn **Full-time, work from Office ( Andheri East)** **Education**:At least Graduate or similar skills. **Salary: 3 LPA to 4 LPA **(or more depending upon interview and current package.) **Experience: 06...
-
Customer Support Representative
4 days ago
Andheri, Mumbai, Maharashtra, India Flo Sleep Solutions Full time**Position Overview**: **Key Responsibilities**: - **Customer Assistance**: - Serve as the primary point of contact for customers, addressing inquiries, requests, and concerns in Telegu or Kannada, as well as English. - Provide accurate and timely information about products/services, pricing, availability, order status, and other relevant topics. - Assist...
-
customer support representative
3 weeks ago
Mumbai, India HireBloc Full timeOverview:The CustomerSupport Representative plays a crucial role in providing topnotchcustomer service to our clients. They are the first point ofcontact for customers handling inquiries resolving issues andensuring a positive experience.KeyResponsibilities:Responding tocustomer inquiries via phone email or livechatResolving customer problems and...
-
Customer Support Representative
4 days ago
Navi Mumbai, India TCM Services Pvt Ltd Full timeCompany Description - Welcome to TCM, we are a team of people who started a company in 2016, our motive is to provide the best customer service to our clients globally. - TCM currently own two companies in the United States of America, and in India have their Shared Service Centres based out of Navi Mumbai Designation - Trainee / Executive - Customer...
-
Customer Support Executive
1 day ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Support
6 days ago
Turbhe, Mumbai, Maharashtra, India General Diagnostics international PVT LTD Full time**Customer Support Representative (Healthcare)** **Responsibilities**: 1. Address customer inquiries and concerns regarding healthcare products or services. 2. Provide solutions and guidance to customers in a professional and timely manner. 3. Handle customer complaints and escalate issues when necessary to ensure customer satisfaction. 4. Assist...
-
Customer Support Representative
7 days ago
Navi Mumbai, India Intelecorp Software Pvt Ltd Full timeJob description: Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts (USA). Should be open to work in both inbound and outbound process. Responsible for dealing with International Customers (usa,uk,aus) **Salary**: ₹15000 - ₹30000 per month + incentives Schedule: Night shift Supplemental...
-
Customer Support Representative
4 days ago
Goregaon, Mumbai, Maharashtra, India Acme Services Full time**Please note - This is a hybrid role that will involve both Customer Support and Vendor** **Management so they will be part of the Marketing Team and closely working with the** **e-commerce department also.** - Resolve customer complaints and provide knowledgeable answers to customer queries - Assist clients on offline and online orders, deal with orders...
-
Customer Sales Representative
1 day ago
Navi Mumbai, India Database Interactive Pvt Ltd Full timeWe’re looking for a results-driven sales representative to actively seek out and engage customer prospects who will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profit. - **Role Category**:Customer Care/ Dish TV/ Direct TV - **Functional Area**: Outbound calling (US Shift) -...
-
Helpdesk Support Representative
4 days ago
Pune, Maharashtra, India Ivalua Full timeHelpdesk Support Representative - English This is an exciting opportunity to excel as a Help-Desk Support Representative in Ivalua. You will be providing first line help desk support to all our customers and suppliers in the APAC region (and affiliates from American and European customers). Rigorousness, involvement, responsiveness, good listening skills,...
-
Customer Support Representative
6 days ago
Malad, Mumbai, Maharashtra, India Tiara consultancy services Full timeUrgently Hiring for **international customer support** Location: Malad(W) **Salary**: 17k to 30k Communication 1: 4.5/5 Communication 2: 3/5 Off: sat and sun Shift: U.S | UK| Australian Facility: cab etc. Contact person: 99675 81807 - Hr. Akash Best regards, Akash - Recruiter Director - +91 9967581807 **Salary**: ₹17,000.00 - ₹30,000.00 per...