Customer Support Executive

2 weeks ago


Mulund West Mumbai Maharashtra, India Enrolsy Full time

**Customer Support Executive Job Description**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Service: 1 year (preferred)
- CustomerSupport: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9769106910



  • Andheri West, Mumbai, Maharashtra, India Syscon Infotech Full time

    Job Description : Looking for a person as a Customer Support Executive with Good Communication Skills and Good Computer Knowledge.


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Requirements**: Gender**:Only Female** Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain **OR** Graduate Fresher's With Excellent Communication Skill Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift...


  • Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...


  • Mumbai, Maharashtra, India GM Infotech Full time

    **We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...


  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support


  • Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full time

    Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...


  • Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Requirements**: Gender: Only Female Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift : 10:00 AM - 7:00 PM We are looking for a qualified **Customer...


  • Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Customer Care

    4 weeks ago


    Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    We are looking for a qualified **Customer Relationship Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...


  • Andheri, Mumbai, Maharashtra, India one portfolio advisory pvt ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Nashik, Maharashtra, India Impact HR & KM Solutions Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...


  • Mumbai, Maharashtra, India Omkar Placement Full time

    One of our client which is into Industrial Diesel Engines & Spares is looking for: Sales & Customer Support Executive Location : Mumbai Job Description: Even though the job seems to be technical, the work is entirely managing. For example.. manpower deputation, work completion reaching, customer satisfaction, customer support, Inventory management, sales...


  • Andheri, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Customer Support Executive.** **Qualification**: Graduation **Experience**: 1-2 years **Location**: Andheri (Sakinaka) We are seeking a dedicated and customer-focused individual to join our team as a Customer Support. As a Customer Support, you will be responsible for providing exceptional service...


  • Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    **Job Title**: Customer Support Executive **Location**: Malad, Mumbai **Experience**: Minimum One year **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and...


  • Rajarhat, Kolkata, West Bengal, India Lead Height Full time

    **Company Name - **Lead Height Company Website **Job Profile**: - Customer Support Executive **Job Brief**: **Customer Support Executive Responsibilities**: - Answer inbound customer calls - Handle renewals and cancellations - Provide account information and status - Provide workflow assistance - Manage all customer issues and requests - Develop and...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...


  • Mumbai, Maharashtra, India Concepts Global Full time

    **Position name: Customer Support Executive (Bengali)** **Language required**: Bengali Job location: Wadala, Mumbai Job type: Permanent Timing: Day Shift (9:30AM-6:30PM) Experience: 0-3years / Freshers can also apply **Brief role**: - Call Logging - Service Booking - Customer support - Resolving queries - Forwarding the queries to the concerned...


  • Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    **Job Title**: Customer Support Executive **Location**: Andheri, Mumbai **Experience**: 2-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...


  • Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    **Job Title**: Customer Support Executive **Location**: Malad, Mumbai **Experience**: 2-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...