Customer Care Representative

2 weeks ago


Mulund West Mumbai Maharashtra, India Enrolsy Full time

**Customer Support Executive Job Description**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Care Representative: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9769106910



  • Ghansoli, Navi Mumbai, Maharashtra, India Geekout Cooperation LLP Full time

    **Job Title**: Customer Care Representative **Key Responsibilities**: - Generating leads to expand customer base - Conducting voice-based interactions - Providing excellent customer service - Resolving customer issues efficiently - Demonstrating effective time management Qualifications: Minimum requirement of 12th grade completion, with maximum...


  • Ghansoli, Navi Mumbai, Maharashtra, India Web Stars Full time

    **Job Title**: Customer Care Service Representative **Requirements**: - Minimum qualification of 12th pass, maximum qualification of graduation - Rotational off - Day rotational shift **Job Types**: Full-time, Regular / Permanent **Salary**: ₹11,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...


  • Mumbai, India Squarecell Full time

    *Company Name* : Tech Mahindra *Location* :Mumbai *Qualification* : HSC/ Graduation *Exp Required* : Fresher/ 6 months exp *Title*: Customer Care Representative Specialists require in-depth knowledge of the products or services being rendered, great communication skills and customer handling skills. The ability understand customer requirement is also...

  • Customer Care

    6 days ago


    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Customer Care: Automobile Job location: - Santacruz, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of relevant customer service experience. - Minimum experience: - 4-5 years of customer service experience, preferably in the automobile industry. Education: - Bachelor's...


  • New Town, Kolkata, West Bengal, India Kutchina Homemakers Pvt Ltd Full time

    **Greetings from Kutchina.** **We are hiring for Executive for Inbound Customer Care.** **Job Title**: Customer Care Executive **Location**: Chinar Park, Kolkata **Job Type**: Full-time **Salary**: ₹11,000.00 - ₹13,000.00 per month **Education**: Higher Secondary (12th Pass) **Experience**: Minimum 1 year in a call center...

  • Customer Care Representative

    Found in: Expertia - 3 weeks ago


    Navi Mumbai, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services is a reputable recruitment & outsourcing firm based in Indore since 2019. Specializing in executive search and recruitment services, our mission is to reduce unemployment in India while providing excellence services to our clients.Job OverviewJunior Customer Care Representative position with 1 to 3 years of...

  • Customer Care Representative

    Found in: Talent IN C2 - 2 weeks ago


    Navi Mumbai, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services is a reputable recruitment & outsourcing firm based in Indore since 2019. Specializing in executive search and recruitment services, our mission is to reduce unemployment in India while providing excellence services to our clients.Job OverviewJunior Customer Care Representative position with 1 to 3 years of...


  • Mumbai, Maharashtra, India rejuve derma pvt ltd Full time

    **Medical Sales Representative Job Description** Also known as pharmaceutical sales representatives, Medical sales representatives are responsible for persuading medical professionals to purchase companies’ prescription drugs, medical products, or equipment. They arrange meetings with medical professionals, present company products, and negotiate pricing...


  • Salt Lake, Kolkata, West Bengal, India Utility Hub India Full time

    **Full Job Description** We are looking for Experienced CSR(Customer Sales Representatives) for an International Austalian Outbound Process. Freshers also can also Apply. Kickstart your career with a goal-oriented company who believes in employer and client satisfaction. Build your career with us and grow as a professional. Attractive Incentives...


  • Chakan, Pune, Maharashtra, India S. R. Prime Solutions Full time

    **Job Title**: Customer Care Executive **Location**: Chakan, Pune **Salary**: ₹13,000 to ₹18,000 **Qualification**: Any Graduate **Experience**: 2 years in automobile workshops **Gender**: Female **About Us**: We are a recruiting skilled professionals with esteemed organizations in the automotive industry. Currently, we represent a renowned car...

  • Junior Executive

    1 week ago


    Kolkata, West Bengal, India Durafit Full time

    **Job description: Junior Executive - Customer Care** **Roles and Responsibilities** 1. Manage Inbound /Outbound calls 2. Managing a team of representatives offering customer support 3. Resolving customer complaints brought to your attention 4. Over-seeing the customer service process 5. Monitoring the work of individual representatives and of the...

  • Junior Executive

    2 days ago


    Kolkata, West Bengal, India Durafit Full time

    **Job description: Junior Executive - Customer Care** **Roles and Responsibilities** 1. Manage Inbound /Outbound calls 2. Managing a team of representatives offering customer support 3. Resolving customer complaints brought to your attention 4. Over-seeing the customer service process 5. Monitoring the work of individual representatives and of the...


  • Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As a Customer Care Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure that every interaction leaves a positive impression. This is an entry-level position suitable for fresh graduates who are eager to learn, grow, and make a difference in the lives of our customers. **Job...


  • Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time

    As a Customer Care Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure that every interaction leaves a positive impression. This is an entry-level position suitable for fresh graduates who are eager to learn, grow, and make a difference in the lives of our customers. **Job...

  • Customer support representative

    Found in: Whatjobs IN C2 - 1 week ago


    Mumbai, India Consult Hagnos Full time

    Company OverviewConsultHagnos is a PAN India service provider and a trusted partner to reputed Banks, NBFCs, and new-age tech organizations. With over 500 employees on our roles, we are dedicated to delivering outstanding staffing services and consulting solutions. Our headquarters is located in Bangalore, and we are proud to be a part of the Staffing and...

  • Customer support representative

    Found in: Whatjobs IN C2 - 3 weeks ago


    mumbai, India Consult Hagnos Full time

    Company Overview ConsultHagnos is a PAN India service provider and a trusted partner to reputed Banks, NBFCs, and new-age tech organizations. With over 500 employees on our roles, we are dedicated to delivering outstanding staffing services and consulting solutions. Our headquarters is located in Bangalore, and we are proud to be a part of the Staffing and...

  • Customer support representative

    Found in: Talent IN C2 - 2 weeks ago


    Mumbai, India Consult Hagnos Full time

    Company OverviewConsultHagnos is a PAN India service provider and a trusted partner to reputed Banks, NBFCs, and new-age tech organizations. With over 500 employees on our roles, we are dedicated to delivering outstanding staffing services and consulting solutions. Our headquarters is located in Bangalore, and we are proud to be a part of the Staffing and...


  • Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    **Position Title: Customer care executive** **CTC:18-25K** **Location:Mumbai** **Working Mode:(On side)** **Primary skills:Communication skills.** **qualification:Any** **Roles and Responsibilities** social media - Monitoring customer feedback websites - Handling queries raised on social media platforms - Daily tracking and follow up of customer...


  • Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...


  • Vidyavihar, Mumbai, Maharashtra, India GenXHire Services Private Limited Full time

    Job Title/Designation: Customer Care Executive - POC Employment Type: Full Time, Permanent **Job Description**: Roles and Responsibilities - A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers with efficiency. - The only aim is to ensure customer satisfaction by...