Customer Care Executive
2 weeks ago
Job Title/Designation:
Customer Care Executive - POC
Employment Type:
Full Time, Permanent
**Job Description**:
Roles and Responsibilities
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards of Brand
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and provide it to the customers with full efficiency.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Setting up customer accounts and providing relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.
Well-versed with Computers Excel, Google spreadsheets.
The job location is Vidyavihar (Near Vidyavihar Station). The Call center is operational from morning 7:30 am till 7:30 pm. The customer care works on shifts basis.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Vidyavihar, Mumbai, Maharashtra (required)
Ability to Relocate:
- Vidyavihar, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7710889351
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