Customer Support Executive
2 months ago
**Post** : Customer Support Executive
- **Experience**: 2 + years
- **Job Location** : Andheri (W) (Veera Desai Road)
**Roles & Responsibilities**:
- Provide accurate information about our debt management services.
- Assist clients in understanding the debt management process and available options.
- Work with clients to gather necessary information and documentation for enrollment in debt management process.
- Collaborate with other departments to address client concerns and resolve issues effectively
- Maintain detailed and accurate client records in the customer relationship management (CRM) system.
- Continuously strive to improve customer support processes and contribute to a positive team environment.
- Adhere to regulatory guidelines and company policies when interacting with clients.
- High school diploma or equivalent; bachelor’s degree preferred.
- Prior experience in customer support or a related field.
- Excellent communication skills, both verbal and written.
- Strong empathy and ability to remain calm and supportive when dealing with clients experiencing financial stress.
- Proficiency in using customer support software and CRM systems
- Commitment to maintaining client confidentiality and data security
- Should be able to speak English, Hindi and Marathi.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹21,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
**Speak with the employer**
+91 7738887819
-
Customer Support Executive
6 days ago
Andheri, Mumbai, Maharashtra, India PromoDome Digital LLP Full timeWe are hiring for customer support executive with an experience of 1 to 2years. Location-Andheri East ( Mumbai). JD: - 1. Must be a corporate writing 2. Good Communication English preferred Language 3. Customer service representative 4. Must be comfortable with Night shift (Remote) REQUIRED SKILLS: - 1. 9hrs Shift 2. Night shift 3. Mid level/Entry level...
-
Customer Support Executive
6 days ago
Andheri, Mumbai, Maharashtra, India Promodome digital LLP Full timeWe are looking for a Customer Support Executive with an experience of 1 to 2 years. Location - Andheri E (Mumbai). JD: - 1. Must be a corporate writing 2. Good Communication English preferred Language 3. Customer service representative 4. Must be comfortable with Night shift (Remote) REQUIRED SKILLS: - 1. 9hrs Shift 2. Night shift 3. Mid level/Entry...
-
Customer Support Executive
1 month ago
Andheri, Mumbai, Maharashtra, India Trustwell Management Services Private Limited Full timeLooking for customer support executives for our office at Kanakia Wall Street, Andheri East to conduct tele-calling programme. The job is to provide information over the phone, hence no sales or target pressure. Knowledge of fluent English is must. Any other languages known apart from Hindi & English adds as an added advantage. **Job Types**: Full-time,...
-
Customer Support Associate
1 month ago
Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Andheri, Mumbai **Experience**: 1-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...
-
Customer Support Executive
1 month ago
Andheri, India Noblehire Full timeOverviewThe CustomerSupport Executive plays a crucial role in our organization by beingthe frontline support for our customers ensuring their inquiriesare efficiently handled and their issues are resolved in a timelyand professional manner. This role is pivotal in maintainingcustomer satisfaction and loyalty.KeyResponsibilitiesResponding tocustomer inquiries...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India MEDDIRECT Full timeCompany Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India The Sleep Company Full time**We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...
-
Customer Support Advisor
4 weeks ago
Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time**Post** : Customer Support Advisor - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...
-
Reception Customer Support
1 month ago
Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Reception Cum Customer Support* -** **Graduate with reasonable communication skills.** **Good Communication** **Experience o**f 2 to 4 years. **Location**: Andheri **Responsibilities**: Job involves coordination with customers at various levels through telephonic calls at regular intervals. Physical listing and noting of customer/ prospects details/...
-
Customer Support Executive
4 days ago
Andheri East, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**Customer Support Executive** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30...
-
Customer Support Executive
1 day ago
Andheri East, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**Customer Support Executive** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30...
-
Customer Support Executive
11 hours ago
Malad, Mumbai, Maharashtra, India Business Zilla Full timeCustomer Support Executive Urgent hiring for Customer Support Executive **Job Overview**:As a customer support executive you will have to handle inbound and outbound calls of customer or clients. Identify the need of customer, and sell the given product/service. **Qualification**: - Higher Secondary. - Must have outbound and inbound sales experience. -...
-
Customer Support Executive
1 month ago
Malad, Mumbai, Maharashtra, India Xpertalk Infotech Full timeAs a **Customer Support Executive**, you will be responsible for handling customer inquiries, and complaints. **Key Responsibilities-** - Troubleshoot customer issues and provide solutions in a timely manner - Maintain accurate records of customer interactions and transactions - Meet or exceed established customer satisfaction goals **Requirements-** -...
-
Customer Support Executive
1 month ago
Chandivali, Mumbai, Maharashtra, India Shiksit Full timeWe are looking for customer support executive (minimum 6 month of experience) - **Title: Customer Support Executive**_ Location: Chandevali **Salary: 21000-23000 per month+ pf+esi** Timing: 8am-8pm anytime between with a rotational week off - We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Job Title**: Customer Support Executive For International Process **Location**: Malad/Andheri, Mumbai **Experience**: Minimum One year **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to...
-
Customer Support Executive
2 days ago
Mumbai, Maharashtra, India Srivis India Private limited Full timeUrgent Requirement **Customer Support Officer Customer Support Customer Care Customer Services Customer Service Executive Voice & Non Voice Process Work from office** Skills Should have excellent communication skills - English Excellent verbal and written communication skills Ability to work effectively in a team environment Pleasant, professional, and...
-
Customer Service Executive
1 month ago
Andheri, Mumbai, Maharashtra, India Tresbien HR Staffing Full timeGreetings from Tresbien HR! Hiring Customer Service Executive -Fresher for a Insurance TPA Co at Andheri - Mumbai. Freshers Welcome. Exp - Fresher - 6 Months Experience. Qualification - Ang Graduate. About Co-Insurance TPA Co. **Role Description** This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service...
-
Customer Support Executive
7 days ago
Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....
-
Customer Support Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India Promodome digital LLP Full time1. Must be a corporate writing 2. Good Communication English preferred Language 3. Customer service representative 4. Must be comfortable with Night shift (Remote). REQUIRED SKILLS: - 1. 9 hrs Shift 2. Night shift 3. Mid level/Entry level 4. Negotiation skills 5.Persuasive skills 6. Critical thinking and problem solving 7. Quick learner and...
-
Customer Support Executive
1 week ago
Andheri, Mumbai, Maharashtra, India Promodome digital LLP Full timeJD: - 1. Must be a corporate writing 2. Good Communication English preferred Language 3. Customer service representative 4. Must be comfortable with Night shift (Remote) REQUIRED SKILLS: - 1. 9hrs Shift 2. Night shift 3. Mid level/Entry level 4. negotiation skills 5. persuasive skills 6. critical thinking and problem solving 7. quick learner and...