Customer Support Executive

1 month ago


Andheri, India Noblehire Full time
OverviewThe CustomerSupport Executive plays a crucial role in our organization by beingthe frontline support for our customers ensuring their inquiriesare efficiently handled and their issues are resolved in a timelyand professional manner. This role is pivotal in maintainingcustomer satisfaction and loyalty.KeyResponsibilities
  • Responding tocustomer inquiries via phone email andchat
  • Resolving customer issues and providingappropriate solutions
  • Ensuring customersatisfaction through effective communication and relationshipbuilding


UpdatedJD:
ProcessKotak securities (Stock Marketprocess)DesignationCustomer SupportAssociate (CSA).Date of Joining 12th March2024
CriteriaOnly Graduates 6 Months Year of inboundcustomer service Experienced can applyAgeCriteria 18 to 35Years
ShiftTiming: Male/Females Day Shift 8 am to 8 PM(Any 9hrs)1 Rotational Week Off ( SaturdayOR Sunday)
Salary: Any BPO experience 20700 in hand3900 Travelling allowance (Per day 150Rupees)Any BFSI 6 Months 21700 in hand 3900Travelling allowance ( Per day 150Rupees)
TechMahindra Mumbai

communication,customerservice,multitasking,adaptability,bfsi,bpo



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