Customer Support Executive
1 month ago
**Job Title**: Customer Support Executive
**Location**: Malad, Mumbai
**Experience**: Minimum One year
**Working Hours**: Monday to Friday, 5:30 pm to 2:30 am
**Industry**: Any
**Key Responsibilities**:
Customer Service and Retention:
Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation.
Collect and collate customer feedback for continuous improvement of products and technology.
Process Optimization:
Optimize the customer service function to deliver high-quality service at a low cost, aiming to minimize the cost per service.
Demonstrate a sense of urgency, self-motivation, and attention to detail.
Implement strategies to manage and reduce customer complaints effectively.
Communication Skills:
Exhibit excellent verbal and written communication skills.
Create and analyze reports to evaluate the efficiency of communication strategies.
Maintain flexibility and adaptability, willing to change strategies as needed.
Team Collaboration:
Collaborate with cross-functional teams to ensure a seamless customer experience.
Foster a positive and exciting workplace environment.
**Qualifications**:
12th Passed out.
Minimum 1 year of experience in customer service or a related field.
Experience in BPO/KPO preferred.
International experience is a must.
**Job Types**: Full-time, Permanent
**Salary**: ₹300,000.00 - ₹360,000.00 per year
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Communication skills: 1 year (preferred)
- Customer support: 1 year (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 7738503343
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India MEDDIRECT Full timeCompany Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India The Sleep Company Full time**We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...
-
Executive Customer Support
4 weeks ago
Mumbai, Maharashtra, India Arya Omnitalk Full timeJob Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...
-
Customer Support Executive
18 hours ago
Malad, Mumbai, Maharashtra, India Business Zilla Full timeCustomer Support Executive Urgent hiring for Customer Support Executive **Job Overview**:As a customer support executive you will have to handle inbound and outbound calls of customer or clients. Identify the need of customer, and sell the given product/service. **Qualification**: - Higher Secondary. - Must have outbound and inbound sales experience. -...
-
Customer Support Executive
1 month ago
Malad, Mumbai, Maharashtra, India Xpertalk Infotech Full timeAs a **Customer Support Executive**, you will be responsible for handling customer inquiries, and complaints. **Key Responsibilities-** - Troubleshoot customer issues and provide solutions in a timely manner - Maintain accurate records of customer interactions and transactions - Meet or exceed established customer satisfaction goals **Requirements-** -...
-
Customer Support Executive
1 month ago
Chandivali, Mumbai, Maharashtra, India Shiksit Full timeWe are looking for customer support executive (minimum 6 month of experience) - **Title: Customer Support Executive**_ Location: Chandevali **Salary: 21000-23000 per month+ pf+esi** Timing: 8am-8pm anytime between with a rotational week off - We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Job Title**: Customer Support Executive For International Process **Location**: Malad/Andheri, Mumbai **Experience**: Minimum One year **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to...
-
Customer Support Executive
2 days ago
Mumbai, Maharashtra, India Srivis India Private limited Full timeUrgent Requirement **Customer Support Officer Customer Support Customer Care Customer Services Customer Service Executive Voice & Non Voice Process Work from office** Skills Should have excellent communication skills - English Excellent verbal and written communication skills Ability to work effectively in a team environment Pleasant, professional, and...
-
Customer Support Executive
4 weeks ago
Mumbai, Maharashtra, India Opportunity Hubb One Steps Solution Pvt. Ltd. Full timeCustomer support executive Female only **Salary**: ₹9,704.62 - ₹31,559.12 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 2 years (preferred) - Customer service: 2 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person
-
Customer Care Executive- Telecom Process
4 weeks ago
Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...
-
Customer Support Executive
2 weeks ago
Prabhadevi, Mumbai, Maharashtra, India EDGE ON MANPOWER LLP Full time**Job Duties and Responsibilities of Client Service Executive** Looking for a customer support executive having an excellent Communication and Management Skills and who are dedicated to learn new things in Operations department and Supporting the Company for better Client Satisfaction. **Role & Responsibility**: Customer Interaction: Assist customers in...
-
Customer Support Executive
1 month ago
Prabhadevi, Mumbai, Maharashtra, India EDGE ON MANPOWER LLP Full time**Job Duties and Responsibilities of Client Service Executive** Looking for a customer support executive having an excellent Communication and Management Skills and who are dedicated to learn new things in Operations department and Supporting the Company for better Client Satisfaction. **Role & Responsibility**: Customer Interaction: Assist customers in...
-
customer support executive
2 weeks ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...
-
Customer Support Executive
4 weeks ago
Mumbai, India Kanishka Software Pvt Ltd Full timeWe are looking for a Support Executive to join our team. **Location: Colaba** **Note: This is **on-site**/ work from office job** **Fresher** **Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and...
-
Customer Support Executive
1 month ago
Mumbai, India Acyuta Technologies Pvt Ltd Full timeWe are seeking a dynamic and highly motivated Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing outstanding customer service and technical support to our customers. You will be a key member of our team, working to ensure that customers have a positive and enjoyable experience with our products...
-
Customer Support Executive
6 days ago
Andheri, Mumbai, Maharashtra, India PromoDome Digital LLP Full timeWe are hiring for customer support executive with an experience of 1 to 2years. Location-Andheri East ( Mumbai). JD: - 1. Must be a corporate writing 2. Good Communication English preferred Language 3. Customer service representative 4. Must be comfortable with Night shift (Remote) REQUIRED SKILLS: - 1. 9hrs Shift 2. Night shift 3. Mid level/Entry level...
-
Customer Support Executive
1 month ago
Mumbai, India EKTA LOGISTIC SOLUTIONS Full timeAs a Customer Support Executive at our logistics company, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the primary point of contact for customer inquiries, complaints, and requests, ensuring that all concerns are addressed promptly and effectively. This role requires excellent communication...
-
Customer Support Executive
6 days ago
Andheri, Mumbai, Maharashtra, India Promodome digital LLP Full timeWe are looking for a Customer Support Executive with an experience of 1 to 2 years. Location - Andheri E (Mumbai). JD: - 1. Must be a corporate writing 2. Good Communication English preferred Language 3. Customer service representative 4. Must be comfortable with Night shift (Remote) REQUIRED SKILLS: - 1. 9hrs Shift 2. Night shift 3. Mid level/Entry...
-
Customer Support Executive
1 month ago
Mumbai, India Xperteez Technology Pvt. Ltd. Full timeBelow are the details: CTC For Customer Support Executive: - 18,000 to 23,000 Gross + Incentives CTC For Chat Support Executive: - 18,000 to 22,000 Gross The Requirements for this role is: Good Communication in English Graduate HSC + Experience Reside In Near by Location of Malad Preference 5.Experience + HSC or Graduate Fresher will do **Salary**:...
-
Customer Support Executive
1 month ago
Andheri, Mumbai, Maharashtra, India Trustwell Management Services Private Limited Full timeLooking for customer support executives for our office at Kanakia Wall Street, Andheri East to conduct tele-calling programme. The job is to provide information over the phone, hence no sales or target pressure. Knowledge of fluent English is must. Any other languages known apart from Hindi & English adds as an added advantage. **Job Types**: Full-time,...