Customer Support
2 weeks ago
Responsibilities
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Requirements and skills
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
For more detail please share the updated CV ,
8591743567
**Salary**: ₹9,706.35 - ₹31,525.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91
8591743567
-
Customer Support Executive
2 days ago
Navi Mumbai, Maharashtra, India TBC Services Pvt. Ltd. Full timeA customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues. **Duties** - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in...
-
Customer Service Associate malayalam Process
2 days ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...
-
Customer Support Intern
1 month ago
Navi Mumbai, Maharashtra, India True Hire Consulting Full timeEmployment Type**:3 months Internship** Functional Area - Customer Support Role - Business support **Core Task**: - Supporting all initiatives undertaken by Business in the marketplace. **Market research towards focussed market initiatives or development plan.**: - Area-wise Market data of the Food Business Operators. - Addresses; Contact details and...
-
Customer Support Representative
1 month ago
Navi Mumbai, Maharashtra, India True Hire Consulting Full time**Designation**: Customer Support Representative **Location**: Ghansoli. **Industry**: BPO - Voice Process **Employment Time**: Full time **Shifts: Day Shifts Only** **Weekly Off: 2 days (Saturday & Sumday)** **Working Days: 5 days** **Education**:HSC / Any Graduates. Experience: - 6 months Experience in Customer Service Mandatory Excellent Communication...
-
customer support executive
4 days ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...
-
Customer Support Associate
1 month ago
Navi Mumbai, India VASMI Group Full time**Key Responsibilities**: **Problem Resolution**: Investigate and troubleshoot customer issues, providing effective and timely solutions while ensuring a positive customer experience. **Product Knowledge**: Develop a deep understanding of our products or services to effectively assist customers and provide accurate information. **Communication Skills**:...
-
Customer Support Executive
1 month ago
Vashi, Navi Mumbai, Maharashtra, India Algomatix Technology Pvt Ltd Full timeJob Title: Customer Support Executive Experience: 1-2+ Years in Customer support Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPSIndustries. Job Location: Vashi (Navi Mumbai) Job Description: - Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Ø...
-
Customer Support Executive
1 month ago
Navi Mumbai, India Sasa international Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
Customer Support Executive
1 month ago
Navi Mumbai, India Talents Villa Recruitment Services Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
-
International - Customer Support
1 month ago
Navi Mumbai, India Qcentrio Full timeRole **:Associate-CS Internet** | **International BPO** Location : Airoli, Navi Mumbai Shift **:Night shift** **Experience : 0-1 yr** Education : Any graduate or Intermediate also preferable. Job type : Permanent 1.Responsible for answering customer support calls for general queries related to products. 2.To provide a quality customer service &...
-
Customer Support Executive
4 days ago
Kharghar, Navi Mumbai, Maharashtra, India Oracura Solutions Pvt Ltd Full time_**Customer Support Executive**_ - **Company Overview**:_ ORACURA Solutions Pvt. Ltd. is a dynamic and innovative Dental Hygiene product company dedicated to providing exceptional products/services and unparalleled customer experiences. We are seeking a highly motivated and customer-centric individual to join our team as a Customer Support Executive. -...
-
Customer Support Executive
1 month ago
Navi Mumbai, India Altruist Technologies Pvt. Ltd Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Support Executive
4 weeks ago
Navi Mumbai, India Life Shell International Full time**JOB TITLE: Customer Support Executive** **A.** **JOB DESCRIPTION**:A customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues. **B.** **RESPONSIBLITIES**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer...
-
Customer Support Executive
4 days ago
Navi Mumbai, Maharashtra, India timesjobs Full timeSALARY: 15 to 20kLOCATION:Mumbai,Navi Mumbai, Thane,Maharashtra,IndiaVACANCIES: 4QUALIFICATION:Hsc / GraduateMALE/FEMALE:BothEXPERIENCE:FRESHER / ExperienceJOB DETAILSWe are looking forward to build a team of CSE for our own out bound process (Domestic) Process would be related to getting the interested partners on board .It is mostly B2B. NON-Sales Job...
-
Customer Support Associate
1 month ago
Navi Mumbai, India TELSTRA GLOBAL BUSINESS SERVICES Full time**REQUIREMENT FOR "CUSTOMER SUPPORT ASSOCIATE"** **Location: Navi Mumbai, Maharashtra** - **Overview**:_ - Handling customer queries. - Giving product and service knowledge to the customer, taking/canceling orders, and recording details of complaints. - Maintaining positive customer relationships with an organization. - **Skills Required**:_Good...
-
Customer Support Representative
4 weeks ago
Navi Mumbai, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time**Job Title**: Customer Support Representative **Location**: Navi Mumbai, Maharashtra **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th)...
-
Customer Support Executive
1 month ago
Navi Mumbai, India TBC Services Pvt. Ltd. Full timeA customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues. **Duties** - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in...
-
Customer Support Agent
7 days ago
Navi Mumbai, India Nextgen Infratech Solutions LLP Full time**Company: Pilgrim** Work from office Process: Customer Support (Blended process) Qualification: Graduate or 12th Roles and responsibility: Responsible for resolving customer query **Salary**: 16000 to 22000 in hand Shift: Day shift Fixed rotational week off **Salary**: ₹16,000.00 - ₹22,000.00 per month Schedule: - Day shift Supplemental pay...
-
Customer Support Executive
5 days ago
Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full timeHi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...
-
Customer Support
1 month ago
Turbhe, Mumbai, Maharashtra, India General Diagnostics international PVT LTD Full time**Customer Support Representative (Healthcare)** **Responsibilities**: 1. Address customer inquiries and concerns regarding healthcare products or services. 2. Provide solutions and guidance to customers in a professional and timely manner. 3. Handle customer complaints and escalate issues when necessary to ensure customer satisfaction. 4. Assist...