Project Support Administrator

7 months ago

Pune Maharashtra, India IDOX plc Full time

**Project Administrators**

**Project Management Office**

**Idox India, Pune, Maharashtra (Office based)**

**About the role**

With the success of our specialist Development and Testing activities based in our Pune office and ambitious growth plans to triple our number of employees in India in the next 18 to 24 months, we are recruiting for Project Administrators to join our international Project Management Office.

The role of the Project Management Office (PMO) is to maximise predictable revenues by planning, executing and finalising customer delivery projects according to deadlines and budgets. This includes coordinating the efforts of all team members in order to deliver projects according to plan.

The PMO team is central to the delivery of hundreds of successful projects, year in, year out, and as a **Project Administrator**, you can make the role a specialism in itself or use the role to develop your career, accruing the experience necessary to eventually become a fully-fledged, autonomous project manager.

This is a fast-paced environment which demands effective prioritisation, excellent time-management and multi

This is a fantastic opportunity for ambitious professionals to develop a career in Project Management from this entry level. In particular, we are looking for self-starting individuals who are confident in their written and spoken English, and also well organised administrators, able to communicate clearly and easily with UK customers and track projects accurately. In return, Idox will provide resources, mentoring and a competitive package (including flexible working), designed to reward success as you achieve your own professional development goals as well as achieving strategic goals and targets for Idox.

**Key responsibilities**:
**Order processing and fulfilment**
- Process sales orders, ensuring correct authorisation has been received if required
- Issue order confirmation to internal and external customers
- Process 3rd party purchase orders in line with the project timing
- Place purchase orders with suppliers for hardware and consumables
- Manage the consumable supplier relationship and process orders with them
- Manage and maintain 3rd party licence returns.

**Project Co-ordination and Support**
- Take responsibility for the co-ordination and progress monitoring of assigned orders and work packages
- Manage queries and support requests from across the business using Hornbill.
- Maintenance of a professional services automation (PSA) system, eventually taking responsibility for revenue forecasting
- Assist with customer requests and project issues
- Cover for colleagues and update them as appropriate on their return
- Set up and raise project invoices, obtaining appropriate customer acceptance in advance; maintaining a regular check of all orders to ensure invoice due dates are accurate and all delivered services are invoiced
- Maintenance of the project library and compliance with relevant standards and processes.

**Resourcing**
- Process requests for services using scheduling software, ensuring that the correct order details are included in the booking
- Work closely with Account Managers, Project Managers and customers to co-ordinate and confirm work schedules for on-site and off-site services
- Liaise with team managers for all service deliveries.
- Process requests for services using scheduling software, ensuring that the correct order details are included in the booking
- Work closely with Account Managers, Project Managers and customers to co-ordinate and confirm work schedules for on-site and off-site services
- Liaise with team managers for all service deliveries.

**Software Licensing**
- Process licensing requests for Idox and 3rd party products and action these with suppliers or internally as required
- Distribution of licence keys.

**Subscription Services**
- Ensure that Maintenance, Managed Service and Hosting elements are identified correctly on orders that you are responsible for
- Work with the Project Managers to ensure these are invoiced at the correct point in the project and then set

up so that they appear on the customer’s annual renewals
- Assist in processing the annual/quarterly/monthly renewals for subscription services.

**Scheduled Training**
- Manage the publication and organisation of scheduled training courses
- Manage the transport and return of the portable training kit between sites
- Manage the booking of the scheduled training venues.

**General Responsibilities**
- Provide regular and ad-hoc operational and management reports to Line Manager and Department Heads as requested
- Writing and maintaining working processes with other duties to support the team, as defined by line manager.
- Ensuring KPIs are met including for project scheduling and support call handling

**To be successful, you’ll need to bring**:

- Enthusiastic, pro-active and keen to learn.
- Able to demonstrate initiative and be self-driven
- A good communicator both w

  • Project Support Administrator

    1 week ago

    Mumbai, Maharashtra, India Lloyd's Register Group Full time

    **Project Support Administrator** **Location: Mumbai** **What we’re looking for** **What we offer you** - Competitive Salary - The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes. **The role** -...

  • Project Administrator

    7 months ago

    Pune, Maharashtra, India Sensia Global Full time

    Job Description Requirement Details Job Title/Designation: Project Administrator Position Summary: The Project Administrator is a global support position providing support for the Project Lifecycle including Project Entry, BOM Ordering, Invoicing, Project Closures, Project Reports etc. The Position reports to the Team Lead (SSO). **Job...

  • Project Administrator

    4 months ago

    Pune, Maharashtra, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Project Administrator

    1 month ago

    Pune, Maharashtra, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Project Administrator

    1 month ago

    Pune, Maharashtra, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Project Administrator

    7 months ago

    Pune, Maharashtra, India DNV Full time

    **About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful...

  • Project Administrator

    7 months ago

    Pune, Maharashtra, India DNV Full time

    **About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful...

  • Project Administrator

    7 months ago

    Pune, Maharashtra, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Project Administrator

    7 months ago

    Pune, Maharashtra, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Intern, Project Administrator

    6 months ago

    Pune, Maharashtra, India DNV Full time

    **About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful...

  • Project Administrator

    3 months ago

    Mumbai, Maharashtra, India Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of...

  • Project Administrator

    2 months ago

    Deccan Gymkhana, Pune, Maharashtra, India Vivek SPARC Full time

    **Job Summary**: **Key Responsibilities**: - **Project Coordination**: Assist in scheduling, tracking, and monitoring project timelines, deliverables, and resources. - **Documentation**: Maintain and organize project files, reports, meeting notes, and status updates. - **Team Support**: Ensure team members have necessary resources and facilitate...

  • Administrative Support Professional

    4 weeks ago

    Pune, Maharashtra, India Blades of Glory Full time

    At Blades of Glory, we are seeking a highly skilled Administrative Support Professional to join our team in Pune. This is an exciting opportunity for a dedicated and organized individual to provide exceptional administrative support to our executives.About UsWe are a leading builder in Maharashtra with over 70 quality residential and commercial projects...

  • Intern, Project Administrator

    1 day ago

    Pune, India DNV Full time

    Local Unit & Position Description: To support Energy Systems in achieving its strategic ambitions our Finance & Performance (F&P) function is set-up to enable our organization to become future proof and set-up for scale. The global F&P function consists of three teams: - The regional F&P function that supports the Advisory & Verification Region or a Global...

  • Mis & Support Administrator

    7 months ago

    Mumbai, Maharashtra, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Project Administrator

    7 months ago

    Mumbai, Maharashtra, India Jobs for Humanity Full time

    **Company Description** Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global **Job Description** Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's...

  • Project Administrator

    7 months ago

    Mumbai, Maharashtra, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Knowledge of project management standards, processes, procedures and guidelines - Knowledge of the industry project management best practices, e.g., Project...

  • Hawaii Tech Support | Helpdesk Engineer

    2 weeks ago

    Pune, India Hawaii Tech Support Full time

    Company Overview:Hawaii Tech Support, established in 2004, is an IT Partner committed to empowering Hawaii’s economy with reliable and secure IT solutions. Certified as a Microsoft Small Business Specialist, we value trust, helpfulness, and compassion in our client partnerships.Position Summary:We are looking for a proactive Helpdesk Engineer to deliver...

  • Project Administrator

    6 months ago

    Nashik, Maharashtra, India Emerson Full time

    **Job Summary** Projects Administrator is an integral part of the project team and is required to support Project & Program Managers during execution of projects & program orders. **In This Role, Your Responsibilities Will Be**: **Project Execution - Business System (Oracle & JDE)** - Create new projects, agreements & baselining as sold budgets. - Carry...

  • Project Officer

    4 months ago

    Andheri, Mumbai, Maharashtra, India Project Mumbai Full time

    The role is challenging but exciting. It is path-breaking in the sense that those coming on board will be part of the first and most massive Public-Public-Private-People-Partnership in this space aiming to tackle this concern at such a massive level. The responsibilities will include: - **Project Implementation: Volunteering Based projects**: - Prepare and...