Project Support Administrator
4 weeks ago
**Project Support Administrator**
**Location: Mumbai**
**What we’re looking for**
**What we offer you**
- Competitive Salary
- The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
**The role**
- ** Project Support**:Coordinate with the SD/TSO/AS Team Leader to assign tasks to SD/TSO/AS colleagues, ensuring proper resource allocation. Daily responsibilities of a Project Support Administrator will include:
- Assigning team members to execute tasks in ByD.
- Approving time entries and confirming job completion.
- Allocating costs and managing project budgets.
- Following up on deliverables to ensure timely completion.
- Initiating invoice requests and identifying potential variations.
- Closing projects and ensuring all deliverables are fulfilled.
- Supporting profitability reviews by providing accurate and timely project data.
- ** Stakeholder Coordination**:Serve as a point of contact for colleagues, responding to their needs promptly and effectively.
- ** Adherence to Standards**: Ensure that all activities align with global standards and processes, maintaining consistency and quality.
- Escalate client feedback to management and take proactive measures to ensure positive experiences. Foster a client-centric culture that emphasizes a positive and consistent client journey.
- Facilitate a smooth and clear transition of tasks between teams throughout the process cycle. Adhere to the RACI document and clearly communicate transition points to prevent task overlap or gaps in ownership.
**What you bring**
- Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines effectively.
- Excellent attention to detail and accuracy in handling requests and scheduling.
- Good communication and interpersonal skills, enabling professional interactions with clients and team members.
- Basic understanding of technical competency requirements and resource allocation processes.
- A commitment to continuous learning and knowledge sharing.
- Solid understanding of global standards and processes, with the capability to ensure compliance.
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