Subscription Renewals Representative

2 weeks ago


Bengaluru Karnataka, India Informatica Full time

**Build Your Career at Informatica**:
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

**Subscription Renewals Representative**:
You will report to the Manager, Subscription Renewals.

You will guide and expand renewals starting 180 days in advance of their contract end date. Your responsibility will include the sales cycle such as customer success, deployment, analysis, negotiations, legal negotiations, security reviews, and account collections.

**Your Role Responsibilities? Here's What You'll Do**:

- Manage the renewals process in collaboration with the customer success/sales team to preserve and expand customer subscriptions while maintaining long lasting relationships
- Identify and analyze all details of what a customer owns vs what they are using
- Work with our Operations team, Deal Strategy and Legal teams to negotiate and accomplish renewals
- Identify any renewal risks within an account
- Engage with decision-makers to identify customer requirements and uncover roadblocks to ensure renewals

**What We'd Like to See**:

- Finalize all renewal bookings before contract expiration dates
- Attain uplift on renewal bookings
- Expand customer spend with upsell on renewal bookings
- Meet Single-Year to Multi-Year subscription term conversion % on renewal bookings

**Role Essentials**:

- You will need to work across departments and be the voice of the customer but also advocate for what is best for Informatica. It is extremely important you build relationships internally
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 1+ years of relevant professional experience.

**Perks & Benefits**:

- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.



  • Bengaluru, Karnataka, India Informatica Full time

    **Build Your Career at Informatica**: We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...


  • Bengaluru, India Informatica Full time

    Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of...


  • Bengaluru, India Informatica Full time

    Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of...


  • Bengaluru, India Informatica Full time

    **Build Your Career at Informatica**: We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...


  • Bengaluru, Karnataka, India New Relic Full time

    Req ID- FY25|S&M|#6454- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle of customer success and improved revenue performance.The...


  • Bengaluru, Karnataka, India New Relic Full time

    Req ID- FY25|S&M|#6455- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle of customer...


  • Bengaluru, Karnataka, India Oracle Full time

    Drive the renewal of Oracle's contracts to e **Oracle University - Account Manager - Renewals** Oracle University (OU) is a P&L education business that trains customers, partners and employees on all of Oracle cloud services including all of SaaS, PaaS and IaaS. The team offers training via digital subscriptions featuring over 4000 hours of cloud content...


  • Koramangala, Bengaluru, Karnataka, India IQUE VENTURES Full time

    **Key Responsibilities**: 1. Subscription Sales: - Clearly communicate the value of IQUE Ventures’ subscription offerings, tailoring solutions to meet the needs of each customer. - Close sales deals by guiding potential customers through the sales process and addressing any objections. - Meet and exceed monthly subscription sales targets. 2. Customer...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    Renewals Representative Job DescriptionWe are seeking a highly skilled Renewals Representative to join our team at New Relic, Inc. As a Renewals Representative, you will play a critical role in driving consistent, market-leading retention rates and growing our revenue.Key Responsibilities:Build positive relationships with customer decision makers and end...


  • Bengaluru, India New Relic, Inc. Full time

    Renewals Representative Renewals Representative Renewals Representative Req ID FY|S&M|#4 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle...


  • Bengaluru, Karnataka, India ZeroFOX Full time

    **Opportunity Overview** We are seeking a dedicated Renewal Desk Representative to join our team. This role is pivotal in maintaining strong customer relationships and driving recurring revenue by managing the end-to-end renewal process. As the Renewal Desk Representative, you will own a renewal quota, work directly with customers, and ensure seamless...


  • Bengaluru, Karnataka, India Oracle Full time

    Drive the renewal of Oracle's contracts to existing customers.Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    Customer Success Representative for RenewalsAt New Relic, we're passionate about customer loyalty and committed to bringing the right people together to secure and grow our revenue. As a Customer Success Representative for Renewals, you'll work with a specific group of customers to sustain and grow renewal rates.Build positive relationships with customer...


  • Bengaluru, Karnataka, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Oracle Subscription Cloud ConsultantAbout the Role:We are seeking a highly skilled Oracle Subscription Cloud Consultant to join our team at Maneva Consulting Pvt. Ltd. As a key member of our team, you will be responsible for implementing and managing Oracle Subscription Cloud solutions for our clients.Key Responsibilities:More than 5 years of...


  • Bengaluru, Karnataka, India New Relic Full time

    Req ID- FY24|S&M|#6313- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle of customer...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    New Relic, Inc. is seeking a highly skilled Renewals Representative to join our team. As a Renewals Representative, you will be responsible for working with existing customers to sustain and grow renewal rates.About the RoleWe are looking for a talented individual who has experience in sales, contract renewals or customer success. The ideal candidate will...


  • Bengaluru, India New Relic, Inc. Full time

    Associate Renewals Representative Associate Renewals Representative Associate Renewals Representative Req ID FY|S&M|#3 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity At New Relic, keeping our existing customers is as equally...


  • Bengaluru, Karnataka, India PTC Full time

    At PTC, we're transforming the way the world works by bringing the physical and digital worlds together. Our software enables companies to improve operations, create better products, and empower people in all aspects of their business.As a key member of our EMEAI Renewal Sales team, you'll play a critical role in protecting and growing our Annual Recurring...


  • Bengaluru, Karnataka, India FloBiz Full time

    Executive - Customer Success (Renewal and Retention) Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers **over phone calls**, manage their contract...

  • Renewal Sales Manager

    4 weeks ago


    Bengaluru, India The Qt Company Full time

    About the Role: As Manager of APAC Region, your key focus will be planningand executing the renewals lifecycle while driving high customer satisfactionand retention. You will build and manage a renewal sales team to reduce churn,maintain steady customer retention and manage accounts to ensure an on-time orearly renewal. You will also coach a team to...