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Customer Service Representative
3 weeks ago
Customer Service Representative - Insurance
Job description:
Should be capable of handling calls (inbound & outbound) for long duration, on voice or video
Should have genuine interest in addressing customers Queries, Requests and Complaints
(QRC) and ensure to provide first time resolution
Should be able to work under pressure situation and achieve agreed targets
Should be capable of handling calls (inbound & outbound) for long duration, on voice or video
**Requirements**:
Should be a graduate preferably in BCOM/BMS/BMM/Graduate
Banking & Insurance or Accounting & Finance experience would be an added advantage
Ability to multi-task, set priorities and manage time effectively
Working knowledge of Spreadsheets/excel/google sheets and similar digital ecosystems
Compensation:
Annual CTC: 1.80 LPA 3 LPA Basis the last drawn and interview evaluation
Employment: Full-time
Location: Mulund (w) 400080
Shifts: Monday to Saturday 9:30am to 6:30pm and 10am to 7pm (depending on the process)
Week Offs: Sundays fixed off
**Salary**: ₹150,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Mulund, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9529035194
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