Corporate Customer Services

3 days ago

Mulund Mumbai Maharashtra, India Enrolsy Full time

**Customer Support Executive Job Description**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9769106910

  • Customer Service Representative

    5 days ago

    Mulund West, Mumbai, Maharashtra, India Linkage Corporate Solutions Full time

    **Key Responsibilities**: - Manage inbound and outbound customer calls in a professional and friendly manner. - Address customer inquiries, provide information about Fenesta products, and resolve issues promptly. - Maintain detailed records of customer interactions, issues, and resolutions. - Collaborate with the team to handle escalations and ensure...

  • Executive - Customer Service

    2 weeks ago

    Mulund, Mumbai, Maharashtra, India ErgodE IT Services Pvt. Ltd. Full time

    **Key Responsibilities**: - Assist Buyers with Order Status: - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by...

  • Customer Service Assistant

    1 day ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Secondary(10th...

  • Customer Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India Corporate Hub Full time

    We are hiring for customer service for great international processes!!!! Eligibility Criteria: HSC+1 year and Graduate freshers can apply Shift: US shift (Shift window 5pm to 10:30am) Salary upto 35,000 to 40,000 depending on last inhand salary and experience with documentation (CASH IN HAND IS NOT APPLICABLE) Location: Malad Contact : HR Payal...

  • Corporate Associate

    1 day ago

    Bandra East, Mumbai, Maharashtra, India Thema Corporate Services Full time

    Job Title: Corporate Associate Department: Corporate Law / Securities Law Location: Mumbai Experience: 1-3 years Reporting to: Founder and Principal Counsel **Key Responsibilities**: - Assist in advising clients on regulatory matters under SEBI regulations, including ICDR, LODR, Takeover Code, Insider Trading, and Mutual Fund Regulations. - Support...

  • Customer Service Representative

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Corporate Hub Full time

    We are urgently looking for Customercare Representative for International Company. Location - Malad west Salary - 25k to 36k +incentives+OT HSC with 1year or Graduate fresher will do. **Key Responsibilities** 2. *Resolving Customer Complaints*: Address and resolve customer complaints in a timely and professional manner. 3. *Providing Product/Service...

  • Malayalam Customer Service

    2 weeks ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...

  • Corporate Associate

    1 day ago

    Mumbai, Maharashtra, India Thema Corporate Services Llp Full time

    **Key Responsibilities**: - Assist in advising clients on regulatory matters under SEBI regulations, including ICDR, LODR, Takeover Code, Insider Trading, and Mutual Fund Regulations. - Support in drafting and reviewing corporate contracts such as shareholders’ agreements, NDAs, service agreements, and vendor contracts. - Provide research support and...

  • Customer Service

    2 weeks ago

    Mumbai, Maharashtra, India Brainwonders Full time

    **Company Description** Company Description** Brainwonders - India's Largest Career Counselling Company 450+ Education Institutes use the Brainwonders Services 80+ Corporate Connects Winner of many numerous national and regional awards in the field of counselling and career guidance CSR EXECUTIVE Be part of Brainwonders - The Largest Counselling...

  • Corporate Associate

    1 day ago

    Bandra East, Mumbai, Maharashtra, India Thema Corporate Services Llp Full time

    Job Title**:Corporate Associate** Experience: 2 Years **Job Description**: We are looking for a Corporate Associate with **2 years of experience from a Tier 2 or Tier 3 law** securities law, and SEBI compliance. Key Requirements: - LLB degree - 2 years of experience in corporate legal work - Strong understanding of SEBI regulations and Companies Act -...