Customer Call Coordinator

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. These Coordinators shall also liaison with our Team of Engineers namely in IT...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

**Position Overview**: A Call Coordinator acts as the first point of contact for clients and customers, ensuring effective communication and timely resolution of inquiries. They are responsible for handling incoming calls, routing them to the appropriate department or person, and maintaining records of interactions. **Key Responsibilities**: - **Call...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

Location : Azad Nagar ,Andheri West Pay: ₹15,000.00 - ₹25,000.00 per month **Looking for someone with experience working in an IT company.** **Job description** Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within...

The Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...

We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...

**Responsibilities**: - Log and manage tickets/calls, monitor their status, and assign them to the appropriate support engineers. - Provide first-level remote technical support to clients. - Ensure timely response to tickets/calls to meet Service Level Agreements (SLAs). - Escalate unresolved tickets to the support manager if deadlines are not met. - Follow...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

We are looking for Customer Coordinator (Senior and Junior) who can interact with our existing AMC customers and with our non AMC customers for client interfacing. These coordinators shall also liaison with our engineer teams namely in IT and OA products... **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift - Fixed shift - Morning...

We are looking for member who worked on - The call coordinator is the first contact for incoming customer phone support requests and the foundation of the customer support experience. - The call coordinator will create tickets and route calls to available technician/engineers. - This will also include maintenance and clean-up of the ticketing system to...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

The On-Call Attendance Coordinator is responsible for managing and maintaining employee attendance records, ensuring accurate and timely scheduling, and knowledge of scheduling tools and softwares and addressing any attendance-related issues. This role requires strong organizational skills, attention to detail, and fluency in English to communicate...

_**Helpdesk Coordinator.**_ Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

**Been more than 2 years into Customer Care role from Mumbai Location.** **JOB RESPONSIBILITIES: -** Customercare **after sales **service **handling role. Computer knowledge - MS office - word, Basic Excel sheet** - Attend to customer service calls on phone - New order processing & feeding in the system - Manage the work allocation thru the service...

This is a full-time on-site role for a Sales Coordinator. The Sales coordinator will be responsible for making outbound calls to potential customers, promoting our products and services, and converting leads into sales. This role requires excellent communication skills and the ability to build rapport with customers. The Sales coordinator will also be...