Customer Call Coordinator

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. These Coordinators shall also liaison with our Team of Engineers namely in IT...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

We are looking for member who worked on - The call coordinator is the first contact for incoming customer phone support requests and the foundation of the customer support experience. - The call coordinator will create tickets and route calls to available technician/engineers. - This will also include maintenance and clean-up of the ticketing system to...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

**Position Overview**: A Call Coordinator acts as the first point of contact for clients and customers, ensuring effective communication and timely resolution of inquiries. They are responsible for handling incoming calls, routing them to the appropriate department or person, and maintaining records of interactions. **Key Responsibilities**: - **Call...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

Location : Azad Nagar ,Andheri West Pay: ₹15,000.00 - ₹25,000.00 per month **Looking for someone with experience working in an IT company.** **Job description** Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within...

The Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...

Raise PSA and LNM PRF for Material and Manpower - PSA Open calls tracking - PSA PM activities tracking - PSA and LNM Invoices follow-up with billing team - PSA and LNM Payment follow-up with customer - Coordinate with FLSP’s and sale team.

Close coordination with market or customers to get the orders, payment & other statutory document follow up. - Updating and depositing of Chq/RTGs entries in system of all customers. - Passing payment received entries and adjusting the same in the system to get reflection in outstanding of the customer account. - Responsible for the overall order execution...

Close coordination with market or customers to get the orders, payment & other statutory document follow up. - Updating and depositing of Chq/RTGs entries in system of all customers. - Passing payment received entries and adjusting the same in the system to get reflection in outstanding of the customer account. - Responsible for the overall order execution...

Close coordination with market or customers to get the orders, payment & other statutory document follow up. - Updating and depositing of Chq/RTGs entries in system of all customers. - Passing payment received entries and adjusting the same in the system to get reflection in outstanding of the customer account. - Responsible for the overall order execution...

Close coordination with market or customers to get the orders, payment & other statutory document follow up. - Updating and depositing of Chq/RTGs entries in system of all customers. - Passing payment received entries and adjusting the same in the system to get reflection in outstanding of the customer account. - Responsible for the overall order execution...

**Responsibilities**: - Log and manage tickets/calls, monitor their status, and assign them to the appropriate support engineers. - Provide first-level remote technical support to clients. - Ensure timely response to tickets/calls to meet Service Level Agreements (SLAs). - Escalate unresolved tickets to the support manager if deadlines are not met. - Follow...

Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Provide accurate and up-to-date information about products, services, and...

Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Provide accurate and up-to-date information about products, services, and...