Call Co-ordinator
3 months ago
We are looking for member who worked on
- The call coordinator is the first contact for incoming customer phone support requests and the foundation of the customer support experience.
- The call coordinator will create tickets and route calls to available technician/engineers.
- This will also include maintenance and clean-up of the ticketing system to ensure open tickets are in progress and on track to resolution.
- Emergency escalation and notification to other departments when required
- Aligning Breakdown calls on priority
**Requisites (Core competencies / Skills)**
- Good Listening skills
- Good Communication skill
- Smart
- Must be a good team player
- Patience
- Eger to learn new systems
Experience -1 + years
Location -Andheri East
Pay: ₹13,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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