Call Coordinator

**Responsibilities**: - Log and manage tickets/calls, monitor their status, and assign them to the appropriate support engineers. - Provide first-level remote technical support to clients. - Ensure timely response to tickets/calls to meet Service Level Agreements (SLAs). - Escalate unresolved tickets to the support manager if deadlines are not met. - Follow...

**Position Overview**: A Call Coordinator acts as the first point of contact for clients and customers, ensuring effective communication and timely resolution of inquiries. They are responsible for handling incoming calls, routing them to the appropriate department or person, and maintaining records of interactions. **Key Responsibilities**: - **Call...

The Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...

**Designation: Business Coordinator** **Department**:Business Operations **Reports to**:CEO and CMO **JOB Purpose** - Providing sales support, Management Reporting of Sales Margin with analysis against Budgets on monthly, Quarterly targets. new project management, sales support operation. **Responsibilities**: **Primary**: - Closely working with all the...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. These Coordinators shall also liaison with our Team of Engineers namely in IT...

**Department**:Business Operations **Reports to**:CEO and CMO **JOB Purpose** - Providing sales support, Management Reporting of Sales Margin with analysis against Budgets on monthly, Quarterly targets. new project management, sales support operation. **Responsibilities**: **Primary**: - Closely working with all the inter-departments. - Coordinate for...

We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00...

Allocating services calls and coordinate with services operation to ensure that they are properly attended to Organising the engineer until they reach the customer place & getting updated whether the calls are completed or not. Incase customer calls are not completed there is a need to reallocate the same call. Prepare the quotation and sent to...

The On-Call Attendance Coordinator is responsible for managing and maintaining employee attendance records, ensuring accurate and timely scheduling, and knowledge of scheduling tools and softwares and addressing any attendance-related issues. This role requires strong organizational skills, attention to detail, and fluency in English to communicate...

Please call and fix an appropriate time. **Benefits**: - Paid sick time Schedule: - Day shift Supplemental Pay: - Performance bonus **Experience**: - total work: 2 years (preferred) Work Location: In person **Speak with the employer** +91 9821654181

Responsibility: - Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required. - Provide feedback to associates regarding the call cycle and catered leads. - Work with supervisors and management to ensure that all the Customer Experience professionals are meeting the quality standards. - Create...

Greeting from Ericson Insurance TPA PVT Ltd. We are having opening for Customer Support Executive. Location: - Kurla Chembur Male Preferred. Role: - Handle inbound customer calls for queries. - Handling Inbound calls - Taking escalation call - Coordinating with internal dept No sales, no targets. Rotational shifts. Minimum Qualification - H.S.C...

**Job Title: Vehicle Operations Coordinator** **Job Type**: [Part-time] **Description**: We are seeking a detail-oriented and organized individual to join our team as a Vehicle Operations Coordinator. In this role, you will be responsible for managing all incoming calls and maintaining accurate tracking records of our vehicles. **Key...

**Job description** **Role & responsibilities** 1. **Reception Duties**: - Greet patients, visitors, and staff with a warm and welcoming demeanor. - Manage the check-in and check-out process, including verifying patient information, scheduling appointments, and handling paperwork. - Maintain a clean and organized reception area. - Provide information...

Required IT Service coordinator with 2 to 3 yrs exp - Degree with IT stream - Incident/service request knowledge. - Knowledge of ticketing tools - Strong mail communication - Coordination with branch engineers for call closures/activity - Knowledge of SLA/priority calls/VIP calls - Summit ticketing tool knowledge as additional advantage - Vendor...

Call-Coordinator for Epson Authorized Service Center - Male/ Female 18 to 30 years age - To handle walkin customers - handle warranty service online - assign calls rec'd to Engineers - monitor calls attended - collect service and status report Required - Min 12 th pass, good knowledge of computer operations. - good Hindi/ Marathi - working knowledge of...

Call-Coordinator for Epson Authorized Service Center - Male/ Female 18 to 30 years age - To handle walkin customers - handle warranty service online - assign calls rec'd to Engineers - monitor calls attended - collect service and status report Required - Min 12 th pass, good knowledge of computer operations. - good Hindi/ Marathi - working knowledge of...

Greeting visitors. - Transferring calls as necessary. - Taking and ensuring messages are passed to the appropriate staff member in time - Attend the walk-in customer and greet them. - Look after Price list, Brochure at showroom. - maintaining Cleanliness, be polite and presentable. - Handling customers and allocate to Sales Consultant. - Coordinating...

Key Responsibilities: - Conduct outbound calls to prospective students interested in overseas education. - Understand the educational background and career goals of the students to recommend suitable overseas education options. - Address queries and concerns raised by prospective students, parents, or guardians. - Maintain accurate and up-to-date records of...