Calling Executive
7 months ago
Key Responsibilities:
- Conduct outbound calls to prospective students interested in overseas education.
- Understand the educational background and career goals of the students to recommend suitable overseas education options.
- Address queries and concerns raised by prospective students, parents, or guardians.
- Maintain accurate and up-to-date records of all interactions with students in the CRM system.
- Collaborate with the counseling team to ensure seamless coordination in the student enrolment process.
- Stay updated on the latest trends and developments in international education to provide accurate information to students.
- Participate in regular training sessions to enhance product knowledge and communication skills.
Qualifications and Skills:
- Bachelor’s degree in any discipline.
- Proven experience in outbound calling or telemarketing, preferably in the education sector.
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with the ability to build rapport and establish trust.
- Familiarity with the overseas education process and different study destinations.
- Ability to work independently and as part of a team.
- Proficient in using CRM systems and other relevant software.
- Fluency in English and any additional language proficiency is an advantage.
- Knowledge of international exams like IELTS, TOEFL, GRE, etc., is a plus.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7021096317
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