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Calling Executive

4 weeks ago

Mumbai Maharashtra, India Vibrantzz Management Services Full time

Currently hiring for **International Call Center Executives** for **Customer Service** role.

**Location:

-**:

- **Mumbai **_

**Qualification:

- **
- Minimum 12th/HSC passed as well as Graduates in any flied can apply.
- Previous experience in customer service, preferably in a BPO setting.
- Strong verbal and written communication skills in [specify required languages].
- Ability to work flexible hours to accommodate different time zones.

**Shifts:

- **
- **US**:

- _05:30pm to 10:30am_ any 9 hours working
- **UK**:

- _11:30am to 03:00am_ any 9 hours working
- **AUSTRALIA**:

- _03:00pm to 03:00am_ any 9 hours working

**Key Responsibility:

- **
- Resolve customer inquiries, issues, and complaints in a timely and professional manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members and other departments to enhance the customer experience.
- Stay updated on product knowledge and company policies.

**Excellent Communication** skills is needed - **ENGLISH**
- Regards_,
**Shawn Pinto**
**Vibrantzz Management Services**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**
+91 8369871512