Call Coordinator

**Responsibilities**: - Log and manage tickets/calls, monitor their status, and assign them to the appropriate support engineers. - Provide first-level remote technical support to clients. - Ensure timely response to tickets/calls to meet Service Level Agreements (SLAs). - Escalate unresolved tickets to the support manager if deadlines are not met. - Follow...

The Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...

Location : Azad Nagar ,Andheri West Pay: ₹15,000.00 - ₹25,000.00 per month **Looking for someone with experience working in an IT company.** **Job description** Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. These Coordinators shall also liaison with our Team of Engineers namely in IT...

Follow up for orders of all quotes sent - Calling and getting enquiries or orders from Category C of clients - Responsible to report to your senior on number of enquiries replied, no. of quotes sent, no. of cold calls done, no. of orders received - Responsible to inform senior on no. of orders lost and its specific reason so we can improve next time -...

We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00...

**Job Summary**: **Key Responsibilities**: - Conduct outbound calls to prospective customers or clients in international markets. - Introduce products or services to potential customers and explain their features and benefits. - Build and maintain positive relationships with customers to ensure customer satisfaction and loyalty. - Understand customer needs...

Support the marketing department by scheduling and organizing the creation of social media content - Work with the graphic design / production team to help deliver content that meets client specifications - Monitor marketing industry news and submit reports on emerging trends to management each month - Work with marketing team to coordinate day-to-day...

The On-Call Attendance Coordinator is responsible for managing and maintaining employee attendance records, ensuring accurate and timely scheduling, and knowledge of scheduling tools and softwares and addressing any attendance-related issues. This role requires strong organizational skills, attention to detail, and fluency in English to communicate...

Please call and fix an appropriate time. **Benefits**: - Paid sick time Schedule: - Day shift Supplemental Pay: - Performance bonus **Experience**: - total work: 2 years (preferred) Work Location: In person **Speak with the employer** +91 9821654181

Responsibility: - Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required. - Provide feedback to associates regarding the call cycle and catered leads. - Work with supervisors and management to ensure that all the Customer Experience professionals are meeting the quality standards. - Create...

Greeting from Ericson Insurance TPA PVT Ltd. We are having opening for Customer Support Executive. Location: - Kurla Chembur Male Preferred. Role: - Handle inbound customer calls for queries. - Handling Inbound calls - Taking escalation call - Coordinating with internal dept No sales, no targets. Rotational shifts. Minimum Qualification - H.S.C...

**Job Title: Vehicle Operations Coordinator** **Job Type**: [Part-time] **Description**: We are seeking a detail-oriented and organized individual to join our team as a Vehicle Operations Coordinator. In this role, you will be responsible for managing all incoming calls and maintaining accurate tracking records of our vehicles. **Key...

Required IT Service coordinator with 2 to 3 yrs exp - Degree with IT stream - Incident/service request knowledge. - Knowledge of ticketing tools - Strong mail communication - Coordination with branch engineers for call closures/activity - Knowledge of SLA/priority calls/VIP calls - Summit ticketing tool knowledge as additional advantage - Vendor...

**Job description** **Role & responsibilities** 1. **Reception Duties**: - Greet patients, visitors, and staff with a warm and welcoming demeanor. - Manage the check-in and check-out process, including verifying patient information, scheduling appointments, and handling paperwork. - Maintain a clean and organized reception area. - Provide information...

Key Responsibilities: - Conduct outbound calls to prospective students interested in overseas education. - Understand the educational background and career goals of the students to recommend suitable overseas education options. - Address queries and concerns raised by prospective students, parents, or guardians. - Maintain accurate and up-to-date records of...

**KEY RESULT AREA - SERVICE COORDINATOR** **Role Definition : Taking Ownership of Achieving Assigned Objectives** **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination &...

Offer Submission - Clarifying Order Terms - Finalizing Commercial offer with Principal/ Factory / Stores - Clarification on PO from Sales/ Customer Dispatch Management - Payment Collection & Recovery Responsible for Software data entry & MIS Responsible for keeping Data up-to-date on the system Verification of data for correctness Responsible for...

**Job Title**: Sales Coordinator **Location**: Vashi, Mumbai **Experience**: 2 years **Qualification**: Any Graduate **Key Responsibilities**: - Coordinate interdepartmental activities between the factory team and the respective sales team for order processing. - Prepare quotations and forward them to customers as needed. - Manage leads, create job orders,...