Customer Call Coordinator

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. These Coordinators shall also liaison with our Team of Engineers namely in IT...

We are looking for Customer Call Coordinators (Senior and Junior) who can interact with our Existing AMC Customers and with our Non AMC Customers for Client interfacing. Person will be responsible for taking Complaints on call and further coordinate with respective Engineers. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹30,000.00...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

**Position Overview**: A Call Coordinator acts as the first point of contact for clients and customers, ensuring effective communication and timely resolution of inquiries. They are responsible for handling incoming calls, routing them to the appropriate department or person, and maintaining records of interactions. **Key Responsibilities**: - **Call...

Location : Azad Nagar ,Andheri West Pay: ₹15,000.00 - ₹25,000.00 per month **Looking for someone with experience working in an IT company.** **Job description** Take customer calls. Provide L1 telephonic support Understand the problem and perform troubleshooting for the issues Coordinate with L2 teams for speedy resolution. Resolve calls within...

The Call Coordinator will play a critical role in ensuring efficient call management and coordination within the call centre. This position requires handling high volumes of incoming and outgoing calls, providing exceptional customer service, and supporting the call centre team to meet performance targets. **Communication skill **:Should be good in...

We have opening for call coordinator Role: Call center Location: Bangalore Client: Toyota Notice period: Immediate Good Communication required Education: Any Graduate Must Have: Voice process, Inbound JD: - Handle Outbound Sales Calls to Selected Customers to Cross Sell/ Upsell - Handle Outbound Welcome/Service Calls to explain Benefits to...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

Ability to conduct sales and marketing calls and knowledge of sales techniques. Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills. Ability to convey message to customer and elicit answers. Computer skills. Result-oriented approach. Good team worker. who can interact with our Existing AMC Customers and with...

**Responsibilities**: - Log and manage tickets/calls, monitor their status, and assign them to the appropriate support engineers. - Provide first-level remote technical support to clients. - Ensure timely response to tickets/calls to meet Service Level Agreements (SLAs). - Escalate unresolved tickets to the support manager if deadlines are not met. - Follow...

JobId: 174115 Designation: Customer Coordinator Experience: 0-2 years Location: Thane, Mumbai Employement type: Full Time **Salary**: 10000 - 14000 Monthly Gender: Male,female,transgender Openings: 5 Qualification: HSC/ Graduates Skills: BPO - Job description: **Process**: Voice /Outbound calls Process **Title**: Customer Coordinator **Languages...

**LOCATION : MAHIM (WEST)** - Attend to customer service calls on phone, manage the work allocation thru the service management system. - make repair quotations in Tally and interact with the customer for approval , - coordinate with services and spares team for completion and close service calls - Has minimum 3 years work experience in customer services...

_**JOB RESPONSIBILITIES: - THIS ROLE IS AFTER SALES SERVICE CUSTOMER SUPPORT**_ - Attend to customer service calls over phone through CRM - Co software - Follow up on Purchase order & payment collection - Manage the work allocation thru the service management system. - Make repair quotations in Tally and interact with the customer for approval - coordinate...

Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

Greeting!! We have opening for Call Coordinator position. Year of Exp-0.6 to 2+ Years NP-Immediate Location-Navi Mumbai(Mahape) JD - Looking for someone who have experience in monitoring call log. Excel knowledge, Service Desk, experience. Pay: ₹8,086.00 - ₹17,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

**Been more than 2 years into Customer Care role from Mumbai Location.** **JOB RESPONSIBILITIES: -** Customercare **after sales **service **handling role. Computer knowledge - MS office - word, Basic Excel sheet** - Attend to customer service calls on phone - New order processing & feeding in the system - Manage the work allocation thru the service...

Hi, We are pleased to introduce ourselves as a Home Healthcare provider company. We have urgent requirement for the position of Care Coordinator - Mumbai location. Designation - Care Coordinator Please find below JD: Supervising at patient place, understanding proper care has been taken by the caregiver/Nurse or not. Demonstration of skill of medical...

**!!!!!!Immediate Joiners Only!!!!!** **Key Areas of Responsibility for Chat Process**: - Handling incoming and respond to customers’ chats - Manage and resolve customer complaints - Identify and escalate issues to supervisors - Provide product and service information to customers - Research required information using available resources - Research,...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...