Dgm - Technology and Consumer Durables

7 months ago

Mumbai, India DP World Full time

BASIC INFORMATION

Position Name DGM- Tech and Consumer Durables
Job Band 4
Location Mumbai
Reporting Manager Sector Head
- Technology and Consumer Durables
Team Size 1-2

ROLES & RESPONSIBILITIES

Job Purpose/Objective
- As the Sub Sector Head for Tech, Consumer Durables and Telecom, the primary focus will be on driving business growth and developing strategic partnerships within the Tech, Consumer Durables and Telecom sector customers. Will be responsible for identifying and capitalizing on business opportunities, expanding the client base, and establishing DP World as a preferred partner in the industry.

Key responsibilities

Revenue Objectives:

- To lead the deployment of Sub sector sales strategies and enabling tactics, team of Business Development Executives and achieve the Revenue targets in close coordination with the Pre-Sales, BU sales and Post Sales Team both acquisition and retention of revenue through the Sector and BU Sales
- Cultivate and maintain strong relationships with key clients in the sub sector. Understand their business objectives, challenges, and pain points. Provide customized logistics solutions that meet their specific requirements and add value to their operations. Ensure high levels of client satisfaction and retention.
- Prepare persuasive and comprehensive proposals in response to client requirements. Lead contract negotiations to ensure favorable terms and conditions for the logistics service provider. Collaborate with legal and finance teams to finalize agreements.

Customer Delight:

- Cross-functional Collaboration: -Work closely with internal teams, including operations, finance, marketing, and customer service, to ensure seamless execution of business development strategies. Collaborate with these teams to deliver exceptional customer experiences and exceed client expectations. Lead MBRs and QBRs with customers
- To drive the team and ensure CRM effectiveness
- Helping marketing team to design the Customer Survey and take corrective actions on the same
- Work with the account managers in the sector to guide and develop the long-term account plan (1 year to 3 year) within the sector.
- Maintain a sector scorecard & drive y-o-y client improvement on all parameters.

People Management & Diversity:

- Develop a high-performance service culture.
- Develop OKRs with team members and use mechanism of constructive feedback.
- Raise the performance bar with every hire. Identify training needs and opportunity to develop and coach team, recognize exceptional talent.

QUALIFICATIONS & COMPETENCIES

Skills and Competencies
- Proven supply chain track record in logistics industry with 10+ years of experience in India
- Prefer key account experience including experience in developing and growing new key accounts of a particular sector
- Relevant logistics expertise within identified sub sectors - Consumer Durables and Telecom in developing and executing strategic and tactical plans, in a large and dynamic sales environment.
- Able to design and implement solutions pertaining to specific industry solving customer problems
- Experience in supply chain across entire logistics value chain including Express, FTL transportation, warehousing & Value-added services.
- Experience in leading the development and delivery of sales personnel in a service industry.

Stakeholder Internal: All Business and Functional Verticals,
External: Customers, Major competitors
- Educational Qualification (min) Post-Graduation in Marketing / Sales or Post-Graduation in Logistics/Supply Chain
- Preferred Certifications if any Relevant logistics expertise within identified sectors - Consumer Durables/Telecom
- Range/ Min no of years - of overall Experience required

10+ years
- Min no of years of Industry specific experience required, if any & the industry type

7-10 years of experience in logistics industry

  • Client Relationship Executive Consumer Durable

    7 months ago

    Mumbai, Maharashtra, India The Wise Owl Full time

    **Join The Wise Owl as a Client Relationship Executive (Consumer Durables) | Mumbai, India** **Full-Time Position** **Who We Are**: The Wise Owl provides expertise across the digital ecosystem. The organization is headquartered in Mumbai and has a branch office in Noida. We are a team of strategists, artists, storytellers, thinkers, and planners that works...

  • Sales Director

    1 week ago

    Mumbai, Maharashtra, India Shopse Full time

    Company Overview">ShopSe is a rapidly growing fintech company that's changing the way people shop. We provide instant, paperless, and cardless EMI solutions for consumers.">Estimated Salary: ₹1800000 - ₹3000000 per annum">Job Description">We're seeking an experienced City Sales Lead to lead our sales efforts in consumer durable products. The ideal...

  • City head sales

    1 month ago

    Mumbai, India ShopSe Digital Finance Full time

    Job Description:Role:                      City Head - Sales / State HeadPosition:               Manager / Sr. ManagerDepartment:         SalesLocation:               Mumbai, Lucknow, AhmedabadQualification:        Must be an MBAExperience:            5 to 10 years’ experience in...

  • City Head Sales

    1 month ago

    Mumbai, India ShopSe Digital Finance Full time

    Job Description:Role:                      City Head - Sales / State HeadPosition:               Manager / Sr. ManagerDepartment:         SalesLocation:               Mumbai, Lucknow, AhmedabadQualification:        Must be an MBAExperience:            5 to 10 years’ experience in...

  • Shopse Consumer Durable EMI Sales State Head

    2 weeks ago

    Mumbai, Maharashtra, India Shopse Full time

    Company Overview:At Shopse, we're revolutionizing instant, paperless and cardless EMI solutions for consumers. Our innovative approach has earned us a spot among the top brands in our category.Salary: ₹60-80 Lakh Per AnnumJob Description:This senior role will own the Sales PNL of a state for Consumer Durable products offline and online. As a State Head...

  • City Head Sales

    1 month ago

    Mumbai, India ShopSe Digital Finance Full time

    Job Description: Role: City Head - Sales / State Head Position: Manager / Sr. Manager Department: Sales Location: Mumbai, Lucknow, Ahmedabad Qualification: Must be an MBA Experience: 5 to 10 years’ experience in consumer durable EMI products, managing a 30 to 50 team members. Role Brief: This is a senior role and will own...

  • City Head Sales

    1 month ago

    Mumbai, India ShopSe Digital Finance Full time

    Job Description: Role:                     City Head - Sales / State HeadPosition:               Manager / Sr. ManagerDepartment:        SalesLocation:              Mumbai, Lucknow, AhmedabadQualification:       Must be an MBAExperience:           5 to 10 years’ experience in...

  • City Head Sales

    1 month ago

    Mumbai, India ShopSe Digital Finance Full time

    Job Description: Role:                     City Head - Sales / State HeadPosition:               Manager / Sr. ManagerDepartment:        SalesLocation:              Mumbai, Lucknow, AhmedabadQualification:       Must be an MBAExperience:           5 to 10 years’ experience in...

  • ShopSe - City Sales Lead - Consumer Durables EMI

    1 week ago

    Mumbai, Maharashtra, India Shopse Full time

    Company Overview">ShopSe is a pioneering fintech company revolutionizing instant, paperless, and cardless EMI solutions for consumers. We're already in the league of top brands in our category and are raising the bar of the BNPL model.">Estimated Salary: ₹1200000 - ₹2000000 per annum">Job Description">We are seeking an experienced State Head of Sales and...

  • Retail Assets-consumer Durable-instalment Finance

    6 months ago

    Andheri, Mumbai, Maharashtra, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Retail Assets-Consumer Durable-Instalment Finance Business - LSF RO **Office Location**: Trade Star - Andheri Mumbai (Branch) **Position description**: Retail Assets-Consumer Durable-Instalment Finance Business - LSF RO **Primary Responsibilities**: - Meet and exceed the assigned targets of consumer...

  • GM/DGM - Sales (Hardlines)

    4 weeks ago

    Mumbai, India TÜV SÜD Full time

    Position: GM/DGM - Sales (Hardlines)Work Location: Mumbai/Bangalore/Pune (Multiple location)Key Responsibilities:Experience in sales (min 7-8 years with a team) in TIC, Durables, Automotive or packagingWork with cross functional teamsDelivery of Budget over months, yearsWork with operation, customer service, credit controlInnovation of new servicesTechnology...

  • Consumer Durable EMI Products Sales City Head

    2 weeks ago

    Mumbai, Maharashtra, India Shopse Full time

    Overview:Shopse is a leading player in the consumer durable EMI space, offering innovative and affordable solutions to customers.Salary: ₹60-80 Lakh Per AnnumAbout the Role:This is a senior leadership position responsible for driving sales growth and profitability across a state. As a seasoned sales leader, you'll develop and execute strategies to achieve...

  • GM/DGM - Sales (Hardlines)

    4 weeks ago

    Mumbai, India TÜV SÜD Full time

    Position: GM/DGM - Sales (Hardlines)Work Location: Mumbai/Bangalore/Pune (Multiple location)Key Responsibilities:Experience in sales (min 7-8 years with a team) in TIC, Durables, Automotive or packaging Work with cross functional teams Delivery of Budget over months, years Work with operation, customer service, credit control Innovation of new services...

  • GM/DGM - Sales (Hardlines)

    4 weeks ago

    Mumbai, India TÜV SÜD Full time

    Position: GM/DGM - Sales (Hardlines) Work Location: Mumbai/Bangalore/Pune (Multiple location) Key Responsibilities: Experience in sales (min 7-8 years with a team) in TIC, Durables, Automotive or packaging Work with cross functional teams Delivery of Budget over months, years Work with operation, customer service, credit control Innovation of new...

  • GM/DGM - Sales (Hardlines)

    4 weeks ago

    Mumbai, India TÜV SÜD Full time

    Position: GM/DGM - Sales (Hardlines)Work Location: Mumbai/Bangalore/Pune (Multiple location)Key Responsibilities:Experience in sales (min 7-8 years with a team) in TIC, Durables, Automotive or packaging Work with cross functional teams Delivery of Budget over months, years Work with operation, customer service, credit control Innovation of new services...

  • ShopSe - City Head - Sales - Consumer Durable EMI Products

    1 month ago

    Mumbai, India Shopse Full time

    Job Description:. Role: City Head Sales / State Head.Department: Sales. Location: Mumbai, Lucknow, Ahmedabad. Qualification: Must be an MBA. Experience: 5 to 10 years' experience in consumer durable EMI products, managing a 30 to 50 team members. Role Brief:- This is a senior role and will own the Sales PNL of a state for Consumer Durable products...

  • GM/DGM - Sales (Hardlines) (Only 24h Left)

    3 weeks ago

    Mumbai, India TÜV SÜD Full time

    Position: GM/DGM - Sales (Hardlines)Work Location: Mumbai/Bangalore/Pune (Multiple location)Key Responsibilities:- Experience in sales (min 7-8 years with a team) in TIC, Durables, Automotive or packaging- Work with cross functional teams- Delivery of Budget over months, years- Work with operation, customer service, credit control- Innovation of new...

  • TÜV SÜD | GM/DGM

    4 weeks ago

    mumbai, India TÜV SÜD Full time

    Position: GM/DGM - Sales (Hardlines)Work Location: Mumbai/Bangalore/Pune (Multiple location)Key Responsibilities:Experience in sales (min 7-8 years with a team) in TIC, Durables, Automotive or packagingWork with cross functional teamsDelivery of Budget over months, yearsWork with operation, customer service, credit controlInnovation of new servicesTechnology...

  • Consumer Durable EMI Product Leader

    7 days ago

    Mumbai, Maharashtra, India Shopse Full time

    About This OpportunityWe are seeking a seasoned professional to lead our sales efforts as City Head Sales / State Head. The ideal candidate will have a proven track record of driving revenue and margin growth, enhancing productivity, and leading the sales strategy, vision, and growth.Responsibilities:Drive sales growth and expansion through effective market...

  • ShopSe Digital Finance | City Head Sales

    4 weeks ago

    mumbai, India ShopSe Digital Finance Full time

    Job Description:Role:                      City Head - Sales / State HeadPosition:               Manager / Sr. ManagerDepartment:         SalesLocation:               Mumbai, Lucknow, AhmedabadQualification:        Must be an MBAExperience:            5 to 10 years’ experience in...