Customer Success Associate
3 weeks ago
**Jr. Client Success Associate**
**Employment Type**
Remote
In-Person Availability For Client & Team Meetings
**Experience level**
1-2 yrs
**Location**
Mumbai, India
**Must have skills**
Client Success
Relationship Development
Communication
Problem Solving
Troubleshooting
Team Work
**Good to have skills**
Social Platform Knowledge
Brand Positioning
Campaign Strategy
**Job Role**
Driven by excellence, we are looking for a ‘problem solving polymath’. One who loves solving problems, is **high on EQ and empathy & comes with a high sense of ownership**. Combating refusals with persistence, one who thrives under pressure. **Excellent written and verbal communication skills are a must along with knowledge of social media and basic design principles.** You can do well if you are Enthusiastic, and unabashedly result-oriented. If challenges excite & you value integrity, this role is for you.
**We are looking for everyday superheroes who come with superpowers that delight**
- Some knowledge of the B2E [Business to Employee] landscape #GoogleIt
- **Understanding of social media platforms, content formats & analyticsA keen interest in psychology, sociology and people behaviour #NotAfraidOfExcel**:
- **Some experience either through an internship or part-time experience in managing and developing new client relationships within the full lifecycle of the account — from onboarding, ongoing account management, technical troubleshooting, to reportingBeing meticulous, detail oriented & focused in driving daily conversations and deliverables (internal & external)**:
- **Your Primary Responsibilities will include**:
**Managing key projects with efficient execution across cross-functional teams**
Cracking briefs, processing and executing client projects independently
**Coordinating with internal teams to ensure timely fulfillment of projects**
Maintaining trackers, reports for client interaction, product/ service usage
**Planning, strategizing and execution of campaigns**
Creating monthly and quarterly reports to determine efficacy and meet KPIs.
** 8788983161
(call/SMS/whatsapp)**
**Job Types**: Full-time, Permanent
**Salary**: ₹100,000.00 - ₹300,000.00 per year
Work Location: In person
**Speak with the employer**
+91
8788983161
-
Customer Success Associate
6 days ago
Govandi, Mumbai, Maharashtra, India Zama Organics Full time**About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...
-
Customer Success Associate
4 weeks ago
Mumbai, Maharashtra, India dLocal Full time**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Customer Service Associate bengali Process
4 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...
-
Mumbai, India SAS Full timeAssociate Customer Success Renewal Specialist Job Locations IN-Mumbai Requisition ID 20058482 Job Category Customer Success Travel Requirements 25% Job Title- Associate Customer Success Renewal Specialist Location - Mumbai Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world...
-
Associate - Customer Success
5 days ago
Mumbai, India S&A Solutions Full time**Associate - Operations Support - Job Description** **About Apertum Online - **Apertum Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry. Apertum offers a dynamic and rewarding environment for high achievers...
-
Customer Success Associate
1 day ago
Ghatkopar West, Mumbai, Maharashtra, India Engati Technologies Full time**ABOUT US**: The Avniro Group of Companies has over 900 global employees across California, Philadelphia, Singapore, Bangalore, Mumbai and Coimbatore, Avniro is a cash flow positive and profitable group that owns many leading high-tech global award-winning brands like Engati, peopleHum, piMonk and Quinbay with a presence in 186 countries with over 50,000+...
-
Customer Success Associate
3 weeks ago
mumbai, India dLocal Full timeWhy you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Customer Success Associate
1 month ago
Mumbai, India dLocal Full timeWhy you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads...
-
Customer Success Associate
1 month ago
mumbai, India Bruker Full timeOverview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close...
-
Customer Success Associate
1 month ago
Mumbai, India Bruker Full timeOverview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close...
-
Customer Success Officer
1 month ago
Mumbai, Maharashtra, India Tanla Platforms Full timeMumbai, Maharashtra IN Department Customer Success Job Role Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction What you'll be responsible for? Partner with customers stakeholders to understand their...
-
Guest Service Associate
4 weeks ago
Mumbai, India MoSahay Associate Full timeJob Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...
-
Customer Success Associate
1 month ago
Mumbai, India Cogno Al Full time**About Us**: Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels. We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla...
-
Executive - Customer Success
1 month ago
Mumbai, Maharashtra, India Route SMS Solutions Full timeJob Role- Executive - Customer Success- Location- Mumbai- Job Description: - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...
-
Associate - Customer Success
1 day ago
Andheri, Mumbai, Maharashtra, India Apertum Online Full timeJob description **Responsibilities**: - To handle customer queries via Web Chat and E-mail - To educate customers on clients products and processes Responsibilities: - Handling customer queries on Web Chat, E-mails, and social media - Educate current and potential customers with product and service information. - Maintain accurate customer records. -...
-
Customer Success Executive
1 month ago
Mumbai, Maharashtra, India Kennect Full time**Company Overview: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative businesses...
-
Customer Success Executive
1 day ago
Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...
-
Customer Success Associate
1 month ago
Vidyavihar, Mumbai, Maharashtra, India Konnect Insights Full time**COMPANY PROFILE** Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management. The platform unifies marketing, analytics and customer service so that...
-
Customer Success Associate
5 days ago
Vidyavihar, Mumbai, Maharashtra, India Konnect Insights Full time**COMPANY PROFILE** Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management. The platform unifies marketing, analytics and customer service so that...
-
Customer support associate
3 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeJob DescriptionWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner.You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an...