Customer Success Associate

4 weeks ago


Vidyavihar Mumbai Maharashtra, India Konnect Insights Full time

**COMPANY PROFILE**

Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management.

The platform unifies marketing, analytics and customer service so that multiple teams can collaborate for better brand building and customer experience.

Built on Big-Data technologies, Machine Learning and NLP / AI, Konnect Insights is the most preferred software by many top brands across various sectors such as Banking, Financial Services, Automobiles, Telecom, Aviation, QSR, Entertainment, IT, Pharma and many more. Some of the brands using Konnect Insights are Zee, Deloitte, Delhi Airport, Oppo, Club Mahindra, Income Tax Department, Volkswagen, McDonalds and many more. Konnect is also a widely used solution across digital marketing agencies.

To learn more please visit
- Be good at using all social media platforms.
- Have excellent communication skills.
- Have basic idea of analytics.
- Be a fast learner.
- Experience in Digital Marketing is a big plus.

**Role Requirements**
- Understanding of Digital Marketing.
- He /She will manage the queries of our existing clients & provide refresher trainings.
- Help in on-boarding the new clients by providing them training and setting up of the tool.
- Actively reach out to existing customers in Mumbai to explain new features of Konnect Insights software.
- Recommend best practices in Social Listening and analytics.

**Perks**
- Strong learning of Digital Marketing and Analytics.

Pay: ₹150,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    **About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    **About Us**: At [Your Company Name], we are dedicated to providing exceptional food products and services to our valued customers. Our team is passionate about culinary excellence and customer satisfaction. We are seeking a motivated and detail-oriented Customer Success Associate with Tally skills to join our dynamic team and contribute to our mission of...


  • Vidyavihar, Mumbai, Maharashtra, India Konnect Insights Full time

    **COMPANY PROFILE** Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management. The platform unifies marketing, analytics and customer service so that...


  • Vidyavihar, Mumbai, Maharashtra, India Konnect Insights Full time

    **COMPANY PROFILE** Konnect Insights, is a leading SaaS provider for customer experience management offering an all-in-one platform for Social Listening + Online Reputation + Social CRM + Social Analytics + Social Publishing + Surveys + Dashboards / BI Tools + Crisis Management. The platform unifies marketing, analytics and customer service so that...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full time

    We have Urgent Job opportunities For the Position given below: - Job Title -Customer Success Associate CTC- 3 -5LPA Industry Preferred - NBFC/ BFSI Job Location - Andheri East Working Days - 5 days -(WFH) Education Details - Graduation Shifts Timings - 9.30am to 6.30 pm Job Description - Run Process for onboarding corporate clients onto Healthysure...


  • Malad, Mumbai, Maharashtra, India Equity Data Science Full time

    **Job Type**:Full Time**Job Location**:Malad Mumbai**Experience**:1 - 2 Years**Shift Timings**:05:30 am to 02:30 pm (Hybrid)**About the Role**: We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows...


  • Vidyavihar, Mumbai, Maharashtra, India Convergence IT Services Full time

    **. Salary: Negotiable Company: Convergence Services - HRMS Role: Customer Success Intern Role Category: Computer and Information Technology **Location**: Vidyavihar ,Mumbai, India, Asia Employment Type: Full time **Duties**: .


  • Mumbai, India Chalo Network Full time

    JOB DESCRIPTION FOR CUSTOMER SUCCESS SALES ASSOCIATEPosition – Customer Success Sales AssociateOrganisation – Chalo Network Solutions Pvt LtdLocation – Mumbai, IndiaSector – Financial services | creditWorking hours – 40 hours a weekRemuneration– starts from 30kDuration – 3 months' probation, will be extended based on performanceStart Date - As...


  • Mumbai, Maharashtra, India Haptik Full time

    **Customer Success Associate** **What we want to accomplish and why we need you?** In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms. To know more about Life-at-Haptik, do check out this ~3.5 minutes video:Life at Haptik **What are Haptik's Core Company Values**: -...

  • Customer Success

    2 weeks ago


    Mumbai, Maharashtra, India Solar Ladder Full time

    Skills - Possess the ability to maintain professionalism under stressful situations - Possess interpersonal skills - Possess excellent verbal and written communication skills Key Responsibilities - Contacting existing customers as well as prospective customers. - Obtaining customer information and other relevant data. - Work with the sales and the customer...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    'Zama' means tranquility in Sanskrit. This is reflected in our ethos, to nurture peace in the body and mind by way of clean eating. Our belief is simple - the food we eat directly impacts how we feel. Working directly with passionate farmers and artisans across India, we are committed to sourcing only the highest quality organic produce. At Zama Organics, we...


  • Mumbai, India Chalo Network Full time

    JOB DESCRIPTION FOR CUSTOMER SUCCESS SALES ASSOCIATE       Position – Customer Success Sales Associate   Organisation – Chalo Network Solutions Pvt Ltd   Location – Mumbai, India   Sector – Financial services | credit   Working hours – 40 hours a week   Remuneration– starts from 30k Duration – 3 months' probation, will be extended...


  • Mumbai, India Chalo Network Full time

    JOB DESCRIPTION FOR CUSTOMER SUCCESS SALES ASSOCIATE   Position – Customer Success Sales Associate Organisation – Chalo Network Solutions Pvt Ltd Location – Mumbai, India Sector – Financial services | credit Working hours – 40 hours a week Remuneration– starts from 30kDuration – 3 months' probation, will be extended based on...


  • Malad, Mumbai, Maharashtra, India Equity Data Science Full time

    Job Type:Full TimeJob Location:Malad MumbaiExperience: 2 YearsShift Timings:05:30 am to 02:30 pm (Hybrid)About the Role:We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client...


  • Andheri, Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full time

    Wave HR Search and Advisory has been mandated to hire for the below role: - **Job Title: - Customer Success Associate** **CTC up to 2 - 3 LPA** **Industry Preferred -Corporate Insurance** **Qualification: - Graduation** **Location: Mumbai** **Job Description: - ** **WHAT YOU'LL DO** - Run Process for onboarding corporate clients onto Healthysure...


  • Andheri, Mumbai, Maharashtra, India Wave hr Full time

    Wave HR Search and Advisory has been mandated to hire for the below role: - **Job Title: - **Customer Success Associate **CTC up to 2 - 3 LPA** **Location**:Andheri -East (Mumbai) **Job Description: - ** **WHAT YOU'LL DO** - Run Process for onboarding corporate clients onto Healthysure Platform. - Assist Key Account Managers in handling client...


  • Mumbai, India Magnifi Full time

    **Customer Success Associate** **Job Function** Customer Success **Employment Type** Full Time **Experience Level** 2 **Location** - Mumbai, India**Workplace Type** Onsite **Must have skills** - Great communication- Customer Facing Experience- Global exposure- Team Player- Analytical Skills**Good to have skills** - Stakeholder...


  • Mumbai, Maharashtra, India dLocal Full time

    **Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...


  • Mumbai, India Houzeo Full time

    **About Houzeo**: Houzeo is an online platform which lets home-owners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with local real estate professionals, use the provided dashboard to obtain property valuation, compare the value with other...