Customer Grievance Officer

**Customer Grievance Officer **Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations...

Customer Grievance Officer - JD Airtel Payments Bank Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of...

Customer Grievance Officer - JD Airtel Payments Bank Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

**Job Description - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

**Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography -...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Accessibility - Availability as per defined plan. Defined plan for the district for the month. - Timely resolution - Laid down query/complaint resolution process shall be followed to ensure timely grievance redressal - NPS- Deliver aspirations on customer engagement score - Driving financial literacy and customer awareness on Bank products - Time to resolve...

Cars24 is a leading name in the pre-owned automobiles industry that has certainly changed the dynamics of how a buyer transacts and chooses to buy their dream car.After successfully earning the unicorn status in India we are all set to expand internationally across -UAE, Thailand and Australia. Our success is an echo of a dream team that directs and leads...

**What would you do while you work with us?** - Working on customer grievances to ensure timely, correct and empathetic resolutions to the customer - Working with various internal stakeholders to identify solutions to customers’ issues - Understanding and following through on established SOPs - Highlighting gaps in the current processes and working to...

Purpose of the Job (Brief)The incumbent Branch Officer will be responsible for the day-to-day duties of managing a banking branch and Supervise activities of the branch. - Deliverables (Maximum 5-6 key responsibilities)Customer Grievance handling: - Branch Officer in their capacity as frontline ambassadors of the bank, enlighten the customers of the...

**Job Purpose** **The position ensures to** - Execute all aspects related to branch operations in a timely and effective manner - Ensure effective customer service - Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers **Key Accountabilities** **Fulfil all responsibilities in...

Branch Officer in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact number of Principal Nodal Officer, Contact details of Banking Ombudsman of the area. - Branch Officer should explain the Complaint escalation mechanism to...

Statutory Compliances; PF, ESI, LWF & Factory Act; Onboarding, Attendance & Leave; Office Administration; Employee Exit; Issuing documentation as per requirement; Background Verification; Employee database management; F&F; and Payroll Management Additional expertise in: Recruitment; Time Office Management, Factory Act & Fire NOC; Bank account...

2-4 years in customer service Customer engagement, customer query handling, customer delight, Holiday planning, service camps, grievance resolution, Customer payments, Customer reports etc Holiday and Travel industry experience preferred **Salary**: ₹30,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

**We Have Urgent Vacancy of Welfare Officer.** **Exp - 0-5 Yrs** **Salary - 25-45000 PM** **Qualification - MSW** **Location - Gurgaon** Roles and Responsibilities - Puts forward the grievances & recommendations of employees to management and help management take right decision. - To establish effective communication between management and workers in...