Customer Grievance Officer

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

**Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography -...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Accessibility - Availability as per defined plan. Defined plan for the district for the month. - Timely resolution - Laid down query/complaint resolution process shall be followed to ensure timely grievance redressal - NPS- Deliver aspirations on customer engagement score - Driving financial literacy and customer awareness on Bank products - Time to resolve...

Cars24 is a leading name in the pre-owned automobiles industry that has certainly changed the dynamics of how a buyer transacts and chooses to buy their dream car.After successfully earning the unicorn status in India we are all set to expand internationally across -UAE, Thailand and Australia. Our success is an echo of a dream team that directs and leads...

**What would you do while you work with us?** - Working on customer grievances to ensure timely, correct and empathetic resolutions to the customer - Working with various internal stakeholders to identify solutions to customers’ issues - Understanding and following through on established SOPs - Highlighting gaps in the current processes and working to...

Purpose of the Job (Brief)The incumbent Branch Officer will be responsible for the day-to-day duties of managing a banking branch and Supervise activities of the branch. - Deliverables (Maximum 5-6 key responsibilities)Customer Grievance handling: - Branch Officer in their capacity as frontline ambassadors of the bank, enlighten the customers of the...

Statutory Compliances; PF, ESI, LWF & Factory Act; Onboarding, Attendance & Leave; Office Administration; Employee Exit; Issuing documentation as per requirement; Background Verification; Employee database management; F&F; and Payroll Management Additional expertise in: Recruitment; Time Office Management, Factory Act & Fire NOC; Bank account...

Purpose /Role  -·        To be the first point of physical contact for customers visiting DCC, establishing a good first impression as this job role would be the first point of contact at our unit for customers. Updating and maintaining customer records, as well as invoices and billing.Specific Responsibilities  -·        To greet and...

Job Title- Customer Support ExecutiveWe're looking for a Customer Support Executive who is passionate about customer service and enjoys working in a fast-paced environment. The candidate will be responsible for making calls to customers, answering inbound calls from customers, and providing excellent customer service.Key Responsibilities: - Take inbound and...

**FASHION CONSULTANT-Telesales/Chat** **JOB DESCRIPTION** **Brief**: We are looking for an enthusiastic Tele/Chat sales Representative to contribute in generating sales for our company. He/ She will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent...

Key Jobs to be done - Enforce the Board approved Grievance redressal policy in the Bank - Monitor the handling of RBI Complaints in Bank, both in quantitive and qualititve aspects - Update management on the progress of complaints (TAT, important notifications from RBI, Challenges in resolving complaints) - Review all level 2 and above complaints for adequacy...

Nodal Officer with a prior experience in fintech industryQualifications and Experience :- A Company Secretary with 7-10 years of related experience including handling of law enforcement matters or similar investigative experience with law enforcement or security agencies, including experience related to cybercrime and online investigations.- Familiarity with...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management What this Job Involves? You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also...

Responsible to maintain relationship between customer and factory. Coordinate with customer for day to day activities for approval Ensure customer queries are replied on time and information is passed on the company Knowledge of excel, powerpoint, strong verbal & written communication skills are required. Knowledge of export /manufacuring is...

**Customer Service Specialist** **Location: gurgoan** **GOOD ENGLISH** **Experience:1+** **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

From 0 to 2 year(s) of experience - ₹ Not Disclosed by Recruiter - Gurgaon/Gurugram**Roles and Responsibilities**: - **Experience with Customer Support** - **Any Graduates**: - **Excellent English and Hindi**: - **Immediate Joiners only (Max 5 days)** **Work from Office.** **For more details : contact at 8121031048.** **Perks and Benefits - Weekend...