Customer Grievance Officer

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints...

**Customer Grievance Officer **Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations...

Customer Grievance Officer - JD Airtel Payments Bank Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

**Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography -...

**Skills Required**: - Proven experience in customer relationships, client handling, problem solving and coordination, preferably in the logistics, shipping, or freight forwarding industry. - Excellent verbal and written communication skills especially in English - Excellent interpersonal skills. - Strong problem-solving abilities and the ability to work...

Job Description - Customer Support Intern About GemPundit the recent accolades that GemPundit has received from the Gems & Jewelry Export Promotion Council (sponsored by the Ministry of Commerce) for: - Highest Number of International Clients - Best Innovation in Digital Marketing - Best E-Commerce Platform Every career with us is a journey that is full...

**Designation - Customer Care Executive / Telesales / Outbound Customer Services Advisor** **Location : Gurgaon Sector 47** Max Salary - 23K to 30K in hand Shift Timings : 9:00 am - 5:30 pm (Monday - Saturday) **Role Description** This is a full-time role as a **Customer Delight Officer**. As a Customer Delight Officer, you will be responsible for...

Operations Gurgaon _Mumbai Western Suburbs_ January 23, 2024 - January 23, 2025 Mutual Fund **Job Overview**: - **Office Location (Area) **Gurgaon,Haryana - **Required Education **Graduation, MBA/ Qualifications in Communication, Copy Editing, Grievance Handling - **Course Type **Full Time - **Required Certification **NISM V-B - **Min Required Experience...

**Job Posting Start Date**:16 May 2024 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Functional responsibilities: - Extensive outcall to customers to provide resolution - Coordinate with other departments - especially Airport, call centre, and finance to resolve customer complaints and queries and provide resolution to...

**Joining formality, Induction & Separation** Handling joining formality of permanent employee. Issuing offer letter & Appointment letters Sending of welcome mail. Conducting induction for new joiners with all departments & explaining all kind HR Policies. Full & Final Settlement of Permanent Employees. Issuing Experience & Relieving letters. -...

Roles and Responsibilities Key Responsibilities: Grievance / Regulatory /SR Management Complaint Handling CRM SR Management (ensuring closure SR within TAT) FC, Part-payment, Conversion Rate Set activity Handling BPR (Business Process Re-Engineering) activities Handling audits Knowledge and skills desired : Defining operational strategy & execution...

Branch Officer in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact number of Principal Nodal Officer, Contact details of Banking Ombudsman of the area. - Branch Officer should explain the Complaint escalation mechanism to...

**Job Title: Customer Support Executive for Gurugram (Corporate Office)** **Job Summary: Managing end to end customer queries and complaints raised on various platforms.** **Timings: Mon to Sat (10:00 AM to 7:00 PM.)** **No. of Vacancy: 2 (1 Male and 1 Female Both)** **Job Location - Udyog Vihar Phase -3,Sector-20,Gurugram** **Job description** **Roles...

Functional responsibilities 2. Outcall customers to provide resolution. 3. Coordinate with other departments - especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers. 4. Responding to the high volume of customer queries and complaints Behavioural competency 1. Eagerness to learn 2....

Purpose /Role  -·        To be the first point of physical contact for customers visiting DCC, establishing a good first impression as this job role would be the first point of contact at our unit for customers. Updating and maintaining customer records, as well as invoices and billing.Specific Responsibilities  -·        To greet and...

Job Title: Customer Service Agent Location: Gurgaon, Haryana About Us: **Job Description**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer issues, including order discrepancies, damaged items, and returns. Work closely with other departments to ensure timely and satisfactory resolution. - **Product Knowledge**: Develop a...