Customer Grievance Officer

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Customer Service Officer-(WD55574) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to efficient...

Roles and Responsibilities Key Responsibilities: Grievance / Regulatory /SR Management Complaint Handling CRM SR Management (ensuring closure SR within TAT) FC, Part-payment, Conversion Rate Set activity Handling BPR (Business Process Re-Engineering) activities Handling audits Knowledge and skills desired : Defining operational strategy & execution...

**Job title**:Customer Care Operations **Experience**:1-4 Years **Location**:Fazilpur Jharsa, Gurgaon **Company Profile**: We are an emerging e-commerce brand in the luggage space and growing well. Our design philosophy is to create products that make the travel experience better, enabling smoother transit & better organization on a trip. Our core...

Completing end to end Targets. - Outbound call process (min. 100 - 150 calls in a day). - Fetching out References. - Completing 2 hours connected call duration by the day end. - Responsible for the student Help/ issues over calls. - Grievance handling/ query handling based on the academics and curriculum. - Fetching out References and taking feedback from...

Roles & Responsibilities - Completing end to end Targets. - Outbound call process (min. 100 - 150 calls in a day). - Fetching out References. - Completing 2 hours connected call duration by the day end. - Responsible for the student Help/ issues over calls. - Grievance handling/ query handling based on the academics and curriculum. - Fetching out References...

Roles & Responsibilities - Completing end to end Targets. - Outbound call process (min. 100 - 150 calls in a day). - Fetching out References. - Completing 2 hours connected call duration by the day end. - Responsible for the student Help/ issues over calls. - Grievance handling/ query handling based on the academics and curriculum. - Fetching out References...

**Rolls and Responsibilities**: - Strong knowledge of medical equipment. - Deepening relationships with the existing customer base of the company. - Should be able to provide customers with detailed information on products, services & offers. - Ability to handle all customer queries and complaints and resolved with in TAT. - Ability to up-sell a company...

JLL supports the Whole You, personally and professionally. **Position**: CRE, City Name. **Business**: Property and Asset Management, City Name. Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback /...

Key Jobs to be done- Enforce the Board approved Grievance redressal policy in the Bank Monitor the handling of RBI Complaints in Bank , both in quantitive and qualititve aspects Update management on the progress of complaints (TAT, important notifications from RBI, Challenges in resolving complaints) Review all level 2 and above complaints for...

Key Jobs to be done- Enforce the Board approved Grievance redressal policy in the Bank Monitor the handling of RBI Complaints in Bank , both in quantitive and qualititve aspects Update management on the progress of complaints (TAT, important notifications from RBI, Challenges in resolving complaints) Review all level 2 and above complaints for...

Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. -...

**Skills Required**: - Proven experience in customer relationships, client handling, problem solving and coordination, preferably in the logistics, shipping, or freight forwarding industry. - Excellent verbal and written communication skills especially in English - Excellent interpersonal skills. - Strong problem-solving abilities and the ability to work...

Nodal Officer with a prior experience in fintech and Experience :- A Company Secretary with 7-10 years of related experience including handling of law enforcement matters or similar investigative experience with law enforcement or security agencies, including experience related to cybercrime and online investigations.- Familiarity with the Indian legal...

Understand customer needs and requirements - Route qualified opportunities to the appropriate sales executives for further development and closure - Close sales and achieve quarterly quotas - Maintain and expand your database of prospects within your assigned territory - Team with channel partners to build pipeline and close deals - Perform effective online...

Hiring in Gurgaon for a BPO - Designation-Customer service Qualification-Graduate Fresher/experienced min 6 Months Salary Fresher - 21k in hand Experienced - 24 in hand Perks: incentives, PF, Mediclaim **Skills**:Excellent communication Basic analytical skills Btech/mba need 6 months ICC experience mandatory Shift - 5 days shift rotational at...

**Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship...

**Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship...

Company Name - Propzilla Infratech Pvt. Ltd. PROPZILLA is a company with rich experience in real estate advisory that believes each real estate experience should be a simple and successful execution to fulfill your DREAM Investment. We are driven by the fundamental values of customer satisfaction, credibility and professionalism. Job Profile: Presales...