Customer Support Officer
3 weeks ago
**Rolls and Responsibilities**:
- Strong knowledge of medical equipment.
- Deepening relationships with the existing customer base of the company.
- Should be able to provide customers with detailed information on products, services & offers.
- Ability to handle all customer queries and complaints and resolved with in TAT.
- Ability to up-sell a company product to the customers.
- Responsible to work upon undelivered cases and escalate wherever necessary.
- Handling escalation cases and resolving customer queries by coordinating with product and operations team.
- Ability to build rapport in diverse workforce in a multicultural setting.
- ** Agent should be proactive to handle the sales and services calls. **_
**Competencies and Skills Required**
1. Excellent communication and interpersonal skills
2. Ability to listen proactively.
3. Problem solving skills.
4. Ability to handle work well and maintain quality.
**Qualifications/Other Requirements**
1. Any Graduate
**Designation: Customer Relationship Officer**
**Salary: 22,000/- to 28,000/- Monthly CTC**
**Benefits**:
- Provident fund (PF)
- Mediclaim Insurance
Workdays per week: 6 days (Rotational Week off)
Timing - 08:00am to 8:00pm (9 hours Shift)
**Company Name**: Open Mind Services Limited
B3- 825, 8th Floor Spaze I Tech Park, Sohna Road Gurgaon
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹11,821.53 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
-
Customer Support
4 weeks ago
Gurugram, Haryana, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer support **Qualification**: Graduate **Language**: English and Hindi Excellent communication skills, both **written **and **verbal**. **Versant 6 Certified** **Fresher **and **Experienced **both can apply Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). **Salary **:30K CTC 6 Day's...
-
Customer Support Representative
4 weeks ago
Gurugram, Haryana, India Zucol Services Pvt. Ltd. Full timeCompany: Zucol Group Job Profile: Customer Support Executive **Salary**: 18k - 20k+ BYOD 700/- + Group Health Insurance (2 Lac) Office Address: Unit no. 15&16, 18th Floor, AIPL Business Club Sector 62, Gurugram, Haryana Qualification: Any Graduate with excellent communication skills Key Responsibilities: Engage with customers to identify their needs and...
-
Customer Support Executive
4 days ago
Gurugram, Haryana, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Customer Support Executive
2 hours ago
Gurugram, Haryana, India Ethics Group of Companies Full timeWe are a dynamic group engaged in multiple sectors, including Supply Chain Platform, Infrastructure (PEB), Warehouse, IT Services, Fintech Services, and Travel. With our diverse portfolio, we strive to deliver innovative solutions and services that cater to the evolving needs of our clients. Leveraging our expertise and deep industry knowledge, we seamlessly...
-
Customer Support
4 weeks ago
Gurugram, Haryana, India Wellversed Full timeWellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...
-
Customer Support Executive
4 weeks ago
Gurugram, Haryana, India ApniBus Full time**Requirement** - Day Shift - Take customer calls and solving queries. - Full time customer support/tele caller job - Show ability to work efficiently under pressure, ensuring tasks are completed accurately and on time - Providing customers with information on products & services & offers - Online booking for availing incentive **Skills and...
-
Customer Support Representative
7 days ago
Gurugram, Haryana, India Growing Stars Full time**Job Description***: *Title: CSE/TSE - Customer* Support Executive Location: Gurugram, Haryana Experience: Fresher/Experience Notice period: Immediate. Domain: BPO Work Model: Work from Office Age Limit: 18 Years to 36 Years. **Job Roles & Responsibilities:** To escalate the queries of the client via Call, Phone Chat, Mail. Resolve the customer...
-
Customer Support
4 weeks ago
Gurugram, Haryana, India Cyitechsearch Interactive Solutions Private Limited Full timeWork from office - Graduate mandatory - Excellent comms - Minimum 6 months of BPO experience (no freshers) - 5 days working with rotational shifts Interview rounds 1. HR round 2. V&A (only A & B scores accepted) 3. Operations round 4. Versant-voice (threshold 62) 5. Versant-written (threshold 62) **Salary**: ₹20,000.00 - ₹25,000.00 per...
-
Customer Support Executive
4 weeks ago
Gurugram, Haryana, India Recruitwire Services Full timeHiring Customer Support Executives for top MNC! Any Graduate with excellent communication skills in English can apply Graduation is mandatory Freshers and experienced both are eligible **Salary**: 23 to 35 K CTC per month Job Location: Udhyog Vihar, Gurgaon 100% Work from Office Interview Mode: Virtual Pay: ₹20,000.00 - ₹35,000.00 per...
-
Customer Support Executive
7 days ago
Gurugram, Haryana, India Recruitwire Services Full timeHiring Customer Support Executives for top MNC! Any Graduate with excellent communication skills in English can apply Graduation is mandatory Freshers and experienced both are eligible **Salary**: 23 to 32 K CTC per month Job Location: Udhyog Vihar, Gurgaon 100% Work from Office Interview Mode: Virtual Rotational Shifts(Cab facility for Night...
-
Customer Support Executive
4 weeks ago
Gurugram, Haryana, India Mobishastra Technologies Private Limited Full timeAnantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...
-
Customer Support Representative
3 days ago
Gurugram, Haryana, India YoloBus Full timeA **Customer Support Executive** is a professional who assists and supports customers with complaints, concerns, or questions about a company. Some key responsibilities of a Customer Support Executive: - **Resolving Issues**: Acknowledging and resolving customer complaints effectively. - **Providing Accurate Information**: Offering accurate details about...
-
Customer Support Representative
4 weeks ago
Gurugram, Haryana, India Nlb Services Full time* Must have good communication skills - Must be graduate - Must be ready for sales in Insurance - Inhand Salary - 16,000 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹38,000.00 per month **Benefits**: - Health insurance Schedule: - Evening shift - Monday to Friday - Night shift - Rotational shift - UK shift - US shift Supplemental pay...
-
Customer Support Executive
4 weeks ago
Gurugram, Haryana, India Dida Brothers Company Private Limited Full timeResponsibilities: - Make outbound calls to customers for order finalization and support. - Address customer queries, complaints, and issues professionally. - Resolve escalated problems to ensure customer satisfaction. - Maintain accurate records using the CRM system. - Collaborate with other teams for a seamless customer experience. - Stay updated on...
-
Customer Support Representative
4 weeks ago
Gurugram, Haryana, India INTINERI INFOSOL PVT LTD Full timeCustomer Support Executive** **LOB**: BIRD Electric Vehicle Process for US **Position**: Customer Support Executive **Location**: Phase IV, Udyog Vihar, Sector 18, Gurgaon **Salary**: Upto 29,000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Hiring Model**: WFO **Skillset**: - Communication should be Excellent like B2...
-
Customer Support Executive
7 days ago
Gurugram, Haryana, India Drimlite Full time**Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...
-
Customer Service Officer
4 weeks ago
Gurugram, Haryana, India Career Creed HR Services Pvt Ltd Full time**Designation - Customer Care Executive / Telesales / Outbound Customer Services Advisor** **Location : Gurgaon Sector 47** Max Salary - 23K to 30K in hand Shift Timings : 9:00 am - 5:30 pm (Monday - Saturday) **Role Description** This is a full-time role as a **Customer Delight Officer**. As a Customer Delight Officer, you will be responsible for...
-
Telecaller Customer Support
4 weeks ago
Gurugram, Haryana, India Mekyek Full timeUrgently hiring a Tele-caller Executive at Gurgaon-based Company with good communication skills in English. Office location: Gurgaon - Responsible for regular office activities and Tele-calling as per the provided Database. - Freshers are also welcome if suits the criteria. **Salary**: ₹18,000.00 - ₹27,000.00 per month Schedule: Day shift Shift...
-
Customer Support Agent
4 weeks ago
Gurugram, Haryana, India Crypque Pvt Ltd Full time**Role and Responsibilities**: 1. Customer Assistance: Respond to customer inquiries, concerns, and feedback promptly and courteously. Address their questions regarding products/services, order status, billing inquiries, and technical issues. 2. Problem Resolution: Diagnose customer issues and provide effective solutions in a timely manner. Collaborate with...
-
Customer Support Associate
4 weeks ago
Gurugram, Haryana, India INK IT SOLUTIONS Full timeWe're looking for Customer Support Associate (US Process) for Gurgaon location. Exp level: - 0.6 Months to 2 yrs POSITION OVERVIEW: **Activities to be performed** - Review and process basic customer transactions - Investigate and resolve data or account discrepancies - Input, edit and maintain customer account information - Escalate issues in a timely...