Customer Grievance Officer

**Customer Grievance Officer **Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations...

Customer Grievance Officer - JD Airtel Payments Bank Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of...

**Job Description - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Branch Officer in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact number of Principal Nodal Officer, Contact details of Banking Ombudsman of the area. - Branch Officer should explain the Complaint escalation mechanism to...

**Job Title: Customer Support Executive for Gurugram (Corporate Office)** **Job Summary: Managing end to end customer queries and complaints raised on various platforms.** **Timings: Mon to Sat (10:00 AM to 7:00 PM.)** **No. of Vacancy: 2 (1 Male and 1 Female Both)** **Job Location - Udyog Vihar Phase -3,Sector-20,Gurugram** **Job description** **Roles...

Purpose /Role  -·        To be the first point of physical contact for customers visiting DCC, establishing a good first impression as this job role would be the first point of contact at our unit for customers. Updating and maintaining customer records, as well as invoices and billing.Specific Responsibilities  -·        To greet and...

Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and process orders in an...

Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and process orders in an...

OVERVIEW OF THE ROLE: We are seeking a dynamic and results-driven CRM executive with 1-3 years of experience to join our team or a fresher who has good communication skills. As a CRM Executive, you will be responsible for developing and implementing customer-centric strategies to enhance customer retention and drive sales growth. You will work closely with...

* VOICE-CUSTOMER SERVICE* 6 days working 1 ROTATIONAL OFF 6 MONTHS EXPERIENCE REQUIRED FROM BPO or freshers with good communication skills can also apply SALARY For fresher and experience both 18k CTC ( 17200 inhand ) 15 days of training stipend will be 5k stipend for training period Good English communication *Log in 9 hours Shift Timings - Day...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management What this Job Involves? You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You...

JLL supports the Whole You, personally and professionally. Customer Relationship Executive Property and Asset Management Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also...

Role will be based out of Head Office, Gurugram.Roles & ResponsibilitiesThe Field Service Coordinator will be assisting the Head Field support for all aftersales activities related to field at the region. Role & Responsibility majorly include-- Ensure Business plan & target achievement for the region assigned.- Support to field team / coordination with...

Proven customer support experience - Strong phone contact handling skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multitask, prioritise and manage time effectively - Able to work comfortably in a fast paced...

Role will be based out of Head Office, Gurugram.Roles & ResponsibilitiesThe Field Service Coordinator will be assisting the Head Field support for all aftersales activities related to field at the region. Role & Responsibility majorly include-Ensure Business plan & target achievement for the region assigned.Support to field team / coordination with various...