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Customer Grievance Officer
2 weeks ago
Responsible for one or more districts and will visit the designated locations in each district for defined duration
- Will take care of operations activities in assigned geography
- Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM.
- CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact number of Principal Nodal Officer, Contact details of Banking Ombudsman of the area.
- CGO should have updated knowledge of the bank’s policy relating to various products offered by it and its terms and conditions.
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.
Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do
**'jobs never done before’ **.
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Customer Grievance Officer
2 months ago
Gurgaon, Gurugram, Haryana, India Airtel India Full timeKey Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...
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Customer Grievance Officer
2 weeks ago
Gurgaon, Gurugram, Haryana, India Airtel India Full timeKey Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...
-
Customer Grievance Officer
2 weeks ago
Gurugram, Haryana, India Airtel India Full timeResolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints...
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Customer Grievance Officer
3 weeks ago
Gurugram, Haryana, India Airtel India Full time**Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography -...
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Customer Grievance Officer
2 weeks ago
Gurgaon, India Airtel India Full time**Customer Grievance Officer **Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations...
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Customer Grievance Officer
5 days ago
Gurugram, Haryana, India Airtel India Full timeResponsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...
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Gurgaon, India Airtel India Full timeResolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...
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Customer Grievance Officer
2 weeks ago
Gurgaon, India Airtel India Full timeResolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all...
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Customer Grievance Officer
2 months ago
Gurgaon, India Airtel India Full time**Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography -...
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Customer Grievances Officer
1 week ago
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-
Customer Grievance Officer
5 days ago
Gurgaon, Haryana, India Airtel India Full time**Job Description Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...
-
Customer Grievance Officer
5 days ago
Gurgaon, Haryana, India Airtel India Full timeResponsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as...
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