Customer Grievance Officer

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Purpose of the Job (Brief)The incumbent Branch Officer will be responsible for the day-to-day duties of managing a banking branch and Supervise activities of the branch. - Deliverables (Maximum 5-6 key responsibilities)Customer Grievance handling: - Branch Officer in their capacity as frontline ambassadors of the bank, enlighten the customers of the...

Job PurposeAs a Customer Service Officer at DBS Bank, you will be responsible for executing all aspects related to branch operations in a timely and effective manner. This includes ensuring effective customer service, achieving own targets, and supporting the achievement of the branch target through effective upselling and cross-selling to customers.Key...

**We Have Urgent Vacancy of Welfare Officer.** **Exp - 0-5 Yrs** **Salary - 25-45000 PM** **Qualification - MSW** **Location - Gurgaon** Roles and Responsibilities - Puts forward the grievances & recommendations of employees to management and help management take right decision. - To establish effective communication between management and workers in...

Customer Service RepresentativeAmplifon is seeking a skilled Customer Service Representative to join our team in Gurgaon, Haryana, India.Job Summary:Provide exceptional customer service to clients through outbound and inbound calls.Ensure client retention and satisfaction by resolving issues and meeting client needs.Collaborate with the clinical and field...

2-4 years in customer service Customer engagement, customer query handling, customer delight, Holiday planning, service camps, grievance resolution, Customer payments, Customer reports etc Holiday and Travel industry experience preferred **Salary**: ₹30,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

Job Profile: Enhance client satisfaction by ensuring timely follow-ups and resolving queries. Utilize scripts to inform customers about products or services. Daily calling on Dialer, with a target of approximately calls in a day. Gather customer objections and encourage visits to stores/clinics for sales. Update customer information in the CRM and...

Job OverviewAmplifon seeks to hire a talented Senior Customer Engagement Specialist to join our team in India. As a key member of our sales team, you will be responsible for ensuring client satisfaction and retention through outbound/inbound calling and follow-up interactions.Sales ObjectivesContact existing or potential clients to inform them about...

Job Title: Business Development Officer - Sales and Marketing ProfessionalJob Purpose:To generate valid leads of credit cards and personal loans for KESAR HAENGBOG PVT LTD.Key Responsibilities:Sales through offline medium with the help of multi marketing portalsGenerate leads and identify potential customersContact potential or existing customers to inform...

**Job Description - Customer Support Executive About GemPundit** Our amazing work culture and wide range of talent is responsible for our stellar achievements over the past decade. The highly experienced management has steered the organization to great success, defining our ethos and values that have transformed us into a great place to work, learn and...

We are looking for an AM/ Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and...

We are looking for an AM/ Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.Role & responsibilitiesTimely closure of agreements for buyers and sellers and...

Outbound call process (min. 100 - 120 calls in a day). - Completing 3 hours connected call duration by the day end. - Responsible for the student Help/ issues over calls. - Grievance handling/ query handling based on the academics and curriculum. - Taking feedback from the students. - Handling escalations & cancellation of students, working towards...

Key Jobs to be done - Enforce the Board approved Grievance redressal policy in the Bank - Monitor the handling of RBI Complaints in Bank, both in quantitive and qualititve aspects - Update management on the progress of complaints (TAT, important notifications from RBI, Challenges in resolving complaints) - Review all level 2 and above complaints for adequacy...

**Profile: Customer Service Executive** **Location**: Gurugram **Roles & Responsibilities**: Outbound call process (min. 100 - 120 calls in a day). Completing 3 hours connected call duration by the day end. Responsible for the student Help/ issues over calls. Grievance handling/ query handling based on the academics and curriculum. Taking feedback from...

**FASHION CONSULTANT - Customer Relationship** **JOB DESCRIPTION** **Brief**: We are looking for an enthusiastic Tele/Chat sales Representative to contribute in growing business for our company. He/ She will be responsible for placing orders over the phone and maintaining good customer relationships. An effective telesales representative must be an...

Company OverviewFUTURE TREE RETAIL PVT LTD is a dynamic retail company seeking an experienced Sales Representative to join our team.Salary: ₹45,000 - ₹60,000 per month (based on performance and experience)Job Description:We are looking for a skilled Telecaller Sales Representative to reach out to active and budding clients to encourage the purchase of...

KEY RESPONSIBILITIESStrategic support to function heads on key projects/journeys in the area of customer service, engagement and fulfillmentWork with function heads to own specific initiatives and work with CFTs to deliver theseGive CX perspective on key customer journeysManagement of communication related issues, DNPS, service recovery and NPS...

**FASHION CONSULTANT-Telesales/Chat** **JOB DESCRIPTION** **Brief**: We are looking for an enthusiastic Tele/Chat sales Representative to contribute in generating sales for our company. He/ She will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent...