Grievance Associate
3 weeks ago
Cars24 is a leading name in the pre-owned automobiles industry that has certainly changed the dynamics of how a buyer transacts and chooses to buy their dream car.After successfully earning the unicorn status in India we are all set to expand internationally across -UAE, Thailand and Australia. Our success is an echo of a dream team that directs and leads with passion.
We are looking at growing our team and drawing talent that would make the journey of our progress their own.
**Role**: Grievance Associate (Customer Experience)
**Base** **Location**: Gurgaon, India
**Working** **For**: UAE
**What would you do while you work with us?**
- Resolving and ensuring the daily grievances on various sources to ensure the customer is timely updated and informed about the process.
- Handling end to end customer grievances.
- Giving customer appropriate & timely resolution.
- Interdepartmental coordination & alignment Ensuring Customer Satisfaction
**What are the credentials we would like for our applicants to have?**
- 1-2 years of work experience
- Prior experience in grievance handling
- Experience in a cross-functional and multi-cultural environment
- Previous experience in customer handling role
- Knowledge of Basic excel skills
**Job-Specific Skills**
- Detail oriented
- Good Communication
- Content Writing Skills
- Strong verbal and written communication skills
**What do we offer?**
- Competitive renumeration as per current industry standards.
- A culture that gives you freedom to showcase your ideas and helps you explore avenues of upskilling yourself.
- An opportunity to work alongside some of the best minds in the industry.
**Salary**: ₹400,000.00 - ₹700,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Are you currently in Gurgaon/willing to commute to Gurgaon?
- Are you okay with 6 day work week?
- What is your current compensation?
- Do you have experience in customer grievance handling?
Work Location: In person
**Speak with the employer**
+91 9311243494
Expected Start Date: 15/09/2023
-
Cars24 Hiring Grievance Associate
2 months ago
Gurgaon, India Cars24 Services Pvt Ltd Full time**What would you do while you work with us?** - Working on customer grievances to ensure timely, correct and empathetic resolutions to the customer - Working with various internal stakeholders to identify solutions to customers’ issues - Understanding and following through on established SOPs - Highlighting gaps in the current processes and working to...
-
Appeals Representative Associate
2 months ago
Gurgaon, India Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Appeals Representative Associate
2 weeks ago
Gurgaon, India Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Appeals Representative Associate
2 weeks ago
Gurgaon, India Optum Global Advantage Full time**Requisition Number**: 2175648 **Job Category**: Claims **Primary Location**: Gurgaon, Haryana Apply Share Back to Search Results - Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care,...
-
Associate Relationship Officer
2 months ago
Gurgaon, India Hirva HR Solutions - Recruitment & Staffing Full timeAchieve Sales Targets - Building a strong relationship with the collages. - Handling Objections and grievances and providing them solutions. - Activate & Penetrate branches for Insurance Sale. - Research and identify new business opportunities. Graduation Must 1+ years experience in sales and marketing Good Communication skills Pay: ₹30,000.00 -...
-
Associate - Operations
4 days ago
gurgaon, India Digiaccel Learning Full timeDigiaccel Learning is looking for a dynamic and exceptionally diligent individual for the role of Operations Associate for running the show at their campus in CyberCity for their flagship PGP in Applied Marketing program. As the central coordinator for all student facing activities, the individual shall be responsible for promoting student engagement by...
-
Sales Associate
2 weeks ago
Gurgaon, India PROPPEDIA PRIVATE LIMITED Full timeTele pitching prospective leads about the projects and providing all information and query resolution to drive those leads to scheduled site visit. - Help Clients to make the right decisions with their requirement related to rental & Sales and explain the various projects based on their requirement. - Assist and manage lead acquisition, data management,...
-
Fulfillment Associate
2 weeks ago
Gurgaon District, Haryana, India Basic Home Loan Full timeStudying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. - Communicating verbal acceptances of offers to our sales team for closing. -...
-
Ir Partner
2 months ago
Gurgaon, India Maruti Suzuki India Ltd Full timeJob Title-IR Partner Current Grade-Deputy Manager Reporting to-DPM-IR Skip level Reporting-DDVM Division-PHR; Department-IR Location-Gurgaon Plant Purpose of Role/Objective - To maintain industrial and harmonious relations for smooth continuation of operations with stakeholders in Plant - To handle IR-PHR related role for Gurgaon Plant Total...
-
Territory Incharge
2 weeks ago
Gurgaon, India Apollo Tyres Full timeApollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands - Apollo and Vredestein, and its products are available in over 100 countries through a vast network of...
-
Sales Associate
4 weeks ago
Gurgaon, India Proppedia Pvt. Ltd Full time**Job description** *Tele pitching prospective leads about the projects and providing all information and query resolution to drive those leads to scheduled site visit. *Help Clients to make the right decisions with their requirement related to rental & Sales and explain the various projects based on their requirement. *Drive Sales: Lead Follow up to Site...
-
Relationship Associate
2 months ago
Gurgaon, India GunjanShouts Full time**Job brief** **Responsibilities** - Respond to complaints from customers/clients and coordinate with after-sales support when requested. - Store and sort financial and non-financial data in an electronic form. - Handle the processing of all enrolments and re-enrolments with accuracy and assigning them coach (based on client’s assessment) to start their...
-
HR Ops Admin
2 months ago
gurgaon, India ATSPL - Haryana Full timeJOB DESCRIPTION: -•Co-ordination with Recruitment and ERC Team for maintaining accurate headcount•Engage with employees to ensure higher morale and productivity•Grievance Handling, Statutory Compliances and utilizing ACL mechanisms to proactively sense ER issues•HRIS hygiene check and other HR reports including payroll•Ensuring Contractors / Agency...
-
Procurement - Associate/executive
3 weeks ago
Gurgaon, India Aster DM Healthcare Full timeGreetings from Aster Family! **About ASTER**: Aster DM Healthcare is one of the Largest and Fastest growing conglomerates in MENA region. We cover full spectrum of healthcare services. An expansive portfolio includes hospitals and clinics, pharmacies, diagnostic centers, educational institutions, healthcare management and healthcare support systems. We...
-
Ir Partner
5 days ago
Gurgaon, Haryana, India Maruti Suzuki India Ltd Full timeJob Title-IR PartnerCurrent Grade-Deputy ManagerReporting to-DPM-IRSkip level Reporting-DDVMDivision-PHR; Department-IRLocation-Gurgaon PlantPurpose of Role/Objective To maintain industrial and harmonious relations for smooth continuation of operations with stakeholders in Plant To handle IR-PHR related role for Gurgaon PlantTotal Experience -5- 9...
-
HR Ops Admin
5 days ago
Gurgaon, Haryana, India ATSPL - Haryana Full timeJOB DESCRIPTION:-•Co-ordination with Recruitment and ERC Team for maintaining accurate headcountEngage with employees to ensure higher morale and productivityGrievance Handling, Statutory Compliances and utilizing ACL mechanisms to proactively sense ER issuesHRIS hygiene check and other HR reports including payrollEnsuring Contractors / Agency HC and...
-
Associate - Learning & Development
5 days ago
Gurgaon, Haryana, India Altudo Full timeBe part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last 1 year and is forecasting growth of 50% year on year in the next 2 years.We are on the lookout for Human Resources Generalist to manage HR programs and Operations across the company - everything from on-boarding and training management to...
-
HRbp, Asspl, Ded3 Fc
2 months ago
Gurgaon, India ASSPL - Haryana Full timeProven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. - Able to travel, as appropriate - Ability to analyze organization and individual needs and create the most cost-effective package to meet them - Experience with assessing executive talent and filling technology/operations/management positions - Proven...
-
Associate Vice President
5 days ago
Gurgaon, Haryana, India Cvent Full timeOverview: Cvent is a prominent provider of technology solutions for meetings, events, and hospitality industries, known for its vast global reach across 22,000 customers and a workforce of 4,800 employees. Established in 1999, Cvent offers a comprehensive event marketing platform for professionals in the field and provides software tools to hotels, event...
-
HR Case Consultant, AVP
1 month ago
Gurgaon, Haryana, India NatWest Group Full timeJoin us as an HR Case ConsultantIn this important role you'll manage a varied portfolio of HR cases, providing advice and support to our people managersYou'll lead and give assistance to project activity to enhance our HR servicesYou'll be making a critical contribution to the bank, while gaining invaluable experience and exposure in a vital area of the...