HR Case Consultant, AVP

4 weeks ago

Gurgaon, Haryana, India NatWest Group Full time

Join us as an HR Case Consultant

In this important role you'll manage a varied portfolio of HR cases, providing advice and support to our people managersYou'll lead and give assistance to project activity to enhance our HR servicesYou'll be making a critical contribution to the bank, while gaining invaluable experience and exposure in a vital area of the organisationWe're offering this role at associate vice president levelWhat you'll do You'll use your HR experience and ability to advise, guide, and support line managers across all divisions at the bank. With a portfolio of health and safety cases, workstation assessments and health benefit cases, you'll apply relevant policies, guidelines, and employment law to manage your workload effectively. We'll also need you to: Probe, evaluate and diagnose complex HR situations and provide practical solutions at all levelsMinimise risk to the business by ensuring a consistent approach to diagnosis of the issues and the subsequent advice, action and relevant documentationComplete the appropriate administrative protocols for health benefit scheme accepts and declines, keeping the applicant informed and making sure that all the relevant information is available and documentedManage relationships with appropriate third parties to make sure that workplace adjustments are implemented efficiently and smoothlyPlan capability building and leading initiatives for buisness and new manageThe skills you'll need With excellent people and communication skills, you'll need in-depth knowledge and experience of HR policies and procedures and employment law. You'll use your coaching and conflict resolution skills to support our people managers at all levels. Additionally, you'll need: At least a minimum of eight years of experience and five years of experience in employee grievance or advisory servicesThe ability to balance multiple, conflicting priorities The ability to adapt where appropriate to minimise risk for the businessGood time management and organisational skills to keep on top of your workloadTo engage and interface with HRBPsCoach the case consultant through the case management audit and train the new joiners with the learning phase support

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