Consultant, Application Development

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Short Description

Colt HR have embarked on a journey to standardise, digitalise and personalise the digital experience for our people. We aim to fix the basics, increase process efficiency through technology and create an engaging digital experience for our people. The HRIS team works with HR to research, design, and execute HCM solutions that meet the emerging needs of the business.

Job Summary

The purpose of this role is to act as both a Success Factors developer and internal consultant to the business by gathering, organizing and verifying concerns, outlining proposed solutions, estimating the impact on time, labour and financial resources and articulating the business ramifications in both the current and planned HCM environments – and then forming part of the team to deliver those solutions. The role will help support the configuration, upgrades and changes to the systems, and will help lead innovation and change across the organization. This role will also monitor and improve the system functional needs and address questions from the end users, with a heightened focus on individualized service, root cause analysis, and providing world class support. The ideal candidate will be a subject matter expert in an exciting career that provides solutions that are both intuitive and creative. The role will work closely with the HR and other IT teams and will act as a liaison. This is a great opportunity to build relationships within the Application Development team, and through partnering with HR and other areas of the Business..

Job Description

Key Responsibility Areas

Primary

•The IT lead for Compensation working closely with the HR Centers of Innovation, Country HR and Global HR Operations for requests, optimizations, issues resolution and innovation.

Operational

•Maintains business processes and procedures within all HR Applications and operating systems

•Helps provide Tier 1 & Tier 2 support to end users via case management requests, email, and phone

•Maintains, configures, and performs troubleshooting of HR technology

•Schedules & troubleshoots standard reporting

•Adheres to stringent practices for documentation management, testing and release cycles management

•Collaborates with the extended HRIS team, other IT teams and global HR teams to increase knowledge sharing and end user support

•Partners with SAP to leverage and apply expert advice in design thinking phases

•Reviews requirements and process documentation and provides innovative solutions to meet business lines and stakeholder needs

•Develops test plans and test scripts for system enhancements, implementations, etc.

•Partners closely with customers to ensure a smooth organizational strategy requirements are executed in a seamless fashion

•Ensure customers are always updated with progress and expectations are appropriately managed

Innovation

•Support the Innovation Lead in progressing ideas to initiatives and through to incubation

•Increase the utilization and adoption of MyHR by conducting a gap analysis between business needs and underutilized technologies

•Develop a multiyear innovation roadmap outlining key deliverables we could achieve through the gap analysis activity

•Perform business analysis, external research and report on the efficacy of ideas and potential initiatives demonstrating alignment with business strategy, problems and goals.

•Leverage design thinking for new innovation concepts ensuring a systematic and calculated approach to ensure all efforts provide strategic value

Skills and Experience

•Strong working knowledge of SuccessFactors Reporting module

•Strong Implementation/support experience with any SuccessFactor module ( At least 1 implementation project and 1 support project)

•Should be able to lead the project E2E

•Good experience in People Analytics, Canvas reports and Story reports

•Successfactor Reporting Certification (People Analytics or ORD )

•Good to have experience in IAS and IPS, Should be able to support

•Good understanding of other SF Modules.

•PMGM Module Experience – Good to Have

•Able to work on complex reports. Ability to understand and work with large volumes of data

•Manage confidentiality of data.

•Provide reporting support on projects and requests.

•Stakeholder management and comms skills. Able to lead and drive the Reporting area.

•Define business requirements and perform fit gap analysis between requirements and standard SuccessFactors process

•Experience in Solution Design & managing the Configuration Workbook

•Understand alternatives for system configuration and design.

•Preparation & Execution of Test Cases / Test Plans / Test scripts

•Proven working experience in project management

•Excellent client-facing, communication and presentation skills

•Solid organizational skills including attention to detail and multitasking skills

•Pro-active approach to Process improvement.

•Working with suppliers to deliver the required outcomes.

Skills
Applications System DesignApplications DevelopmentSystem Maintenance and EnhancementSystem Development Life CycleApplications KnowledgeEducation
A bachelor's or master's degree in computer science, software engineering, or closely related field

About Colt

At Colt, we provide world-class network and voice connectivity across Europe, Asia and North America's largest business hubs. We've been specialists in our field for nearly three decades - and we've won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it.

What is it like working with us?

As well as our competitive salaries and incentive plans, we have lots of flexible benefits and local rewards packages. We also know that a work life balance is important, and our people say it's one of the great advantages of working at Colt.

Inclusion is at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself as we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click here.

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.

Some benefit examples are:

•Flexible working and relaxed dress code

•Two days annually to spend on volunteering opportunities
•Access to Online-learning Platform

•Business mentoring

•option of parking slots in the Colt Campus

Our values

We live by our Colt values every day, whether we're launching new projects or solving problems together. Our values represent how we behave and are integral to our culture.

We know people matter

Whether it's a customer, a partner or an employee, we build relationships based on trust, honesty, respect and integrity. We value diversity and strive to be more inclusive so everyone has the freedom to speak up, be heard and thrive.

We always find a better way

By staying one step ahead we empower our customers to succeed through the power of connectivity. We're swift to adapt and take responsibility for the promises we make.

We win together

We believe in the power of many and stand shoulder to shoulder with customers, partners and colleagues collaborating on ideas, sharing risks and recognition among all. When we make a decision we understand its impact, and rally behind the decision to make it a success.

We can change the world

We want to make the world a better place. Better connected, more sustainable, fairer for all. We use what we have - passion, technology and connectivity - to create good.

Visit to find out more.

Inclusion, and valuing diversity of thought and experience, is at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself as we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click here.

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