Customer Grievance Officer

**Key Deliverables** - Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines - Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography -...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Key Deliverables Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend...

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Responsible for one or more districts and will visit the designated locations in each district for defined duration - Will take care of operations activities in assigned geography - Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. - CGO in their capacity...

Contacting current and potential clients to inform them regarding the our service. Understanding customers requirements by asking questions and closing the deal. Keeping a record of all the sales calls and notes of useful information. Excellent interpersonal and communication skills. Preserve the company reputation by handling grievances **Job Types**:...

Customer Service Officer-(WD55574) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to...

Customer Service Officer-(WD55574) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to efficient...

Customer Service Officer-(WD55574) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to efficient...

**Skills Required**: - Proven experience in customer relationships, client handling, problem solving and coordination, preferably in the logistics, shipping, or freight forwarding industry. - Excellent verbal and written communication skills especially in English - Excellent interpersonal skills. - Strong problem-solving abilities and the ability to work...

Job Description - Customer Support Intern About GemPundit the recent accolades that GemPundit has received from the Gems & Jewelry Export Promotion Council (sponsored by the Ministry of Commerce) for: - Highest Number of International Clients - Best Innovation in Digital Marketing - Best E-Commerce Platform Every career with us is a journey that is full...

**Role: Social Media Specialist** **Location: Gurugram** **About Spinny**: Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a...

Roles and Responsibilities: - Good Calling and customer query handling experience. - Quick and attentive speaking with the customers. - Convincing skills/International Tele marketing skills. - Able to handle calls and resolving queries of customers through cold calling. - Lead conversation and successful closing. - Receiving calls from customers and solve...

Roles and Responsibilities: - Good Calling and customer query handling experience. - Quick and attentive speaking with the customers. - Convincing skills/International Tele marketing skills. - Able to handle calls and resolving queries of customers through cold calling. - Lead conversation and successful closing. - Receiving calls from customers and solve...

Roles and Responsibilities: - Good Calling and customer query handling experience. - Quick and attentive speaking with the customers. - Convincing skills/International Tele marketing skills. - Able to handle calls and resolving queries of customers through cold calling. - Lead conversation and successful closing. - Receiving calls from customers and solve...

Operations Gurgaon _Mumbai Western Suburbs_ January 23, 2024 - January 23, 2025 Mutual Fund **Job Overview**: - **Office Location (Area) **Gurgaon,Haryana - **Required Education **Graduation, MBA/ Qualifications in Communication, Copy Editing, Grievance Handling - **Course Type **Full Time - **Required Certification **NISM V-B - **Min Required Experience...

**Job Summary** Opening with a leading TPA near Gurugram for the position of Medical officer Job Responsibilities: - Coordination with clients regarding insurance policy. - Process insurance forms, prepare reports. - Grievance Handling at Corporates - Processing Claims **Requirements**: - BHMS/BAMS/.BDS - Basic knowledge of MS-Office & Outlook. - Good...

Job Profile - Experience in inbound and out bound call process. - Answer inquiries, resolve complaints and provide information - Customer service specialist with people persons - Recording details of inquiries, complaints and comments as well as action taken. - Follow up to ensure that appropriate actions were taken on customers request/complaints. - Refer...

Job Profile - Experience in inbound and out bound call process. - Answer inquiries, resolve complaints and provide information - Customer service specialist with people persons - Recording details of inquiries, complaints and comments as well as action taken. - Follow up to ensure that appropriate actions were taken on customers request/complaints. - Refer...

Key **Responsibilities: -** - Take inbound and blended calls, answer questions. - Make outbound calls to prospects and clients. - Assist with activities, documenting leads, and managing databases. - Calling active and budding clients to encourage the business. - Perform other duties as assigned. - Addressing clients' uncertainties, grievances, and...