Customer Support Intern

5 months ago


Gurugram Haryana, India Gempundit.com Full time

Job Description - Customer Support Intern

About GemPundit

the recent accolades that GemPundit has received from the Gems & Jewelry Export Promotion Council (sponsored by the Ministry of Commerce) for:

- Highest Number of International Clients
- Best Innovation in Digital Marketing
- Best E-Commerce Platform

Every career with us is a journey that is full of adventure and challenge. We are rapidly expanding our domestic and international offices by hiring outstanding talent across various departments / locations. To discover your journey as a **Customer Support Intern **please go through the below:
Position Overview

Key Accountability

Ø Handle objections or grievances with exemplary empathy

Ø Satisfactorily answer questions about products and their benefits

Ø Enter and update customer information in the database

Ø Meet the defined Quality Scores. Innovation & Process Improvement

Ø Understand customer query and provide appropriate solutions

Ø Keep records of calls and sales and note useful information

Key Requirements

Ø Excellent written and verbal communication Skills

Ø Excellent interpersonal skill

Ø Presentation skills

Educational Qualification

Ø Bachelor’s degree from tier 1 college

Ø Hardworking, persistent, and dependable

**Job Types**: Full-time, Internship
Contract length: 3 months

**Salary**: ₹10,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Ability to Commute:

- Gurgaon, Haryana (preferred)

Work Location: In person



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