Customer Retention Executive

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S&P Global Market Intelligence **The Role**: Customer Retention Associate | Sales & Revenue Enablement **Grade (relevant for internal applicants only)**: 9 **The Location**: Ahmedabad, Gurgaon, Hyderabad **The Team**: Sales & Revenue Enablement serves as a strategic partner to the Sales team on large, complex accounts to improve client experience, reduce...

S&P Global Market IntelligenceThe Role: Customer Retention Associate | Sales & Revenue EnablementGrade (relevant for internal applicants only): 9The Location: Ahmedabad, Gurgaon, HyderabadThe Team: Sales & Revenue Enablement serves as a strategic partner to the Sales team on large, complex accounts to improve client experience, reduce internal touchpoints...

Job Req ID: 33781- Location: Ahmedabad, IN- Function: Other- About: **Role** Postpaid Retention - Process Factory - Team Member **Job Level/ Designation M2 **Function / Department** Postpaid Process and Delivery/Customer Service **Location** Ahmedabad **Job Purpose** - The Retention role is responsible for driving Postpaid Mobility Churn. (Consumer &...

**Job Responsibilities: - ** - Build and maintain strong client relationships. - Analyze customer data to identify trends and areas for improvement. - Proactively engage with customers to address concerns and gather feedback. - Resolve customer issues promptly and effectively. - Educate customers on product features and updates. - Monitor key performance...

Job Req ID: 39741- Location: Ahmedabad, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

S&P Global Market Intelligence **The Role**: Customer Retention Associate | Sales & Revenue Enablement **Grade ( relevant for internal applicants only )**: 9 **The Location**: Manila **The Team**: Sales & Revenue Enablement serves as a strategic partner to the Sales team on large, complex accounts to improve client experience, reduce internal touchpoints...

PFB Responsibilities - Calling existing and potential customers to persuade them to purchase company products and services. - Accurately recording details of customers’ purchase orders. - Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. - Using sales scripts preferred by the company to...

Job DetailsPosition - Retention HeadManaging day to day operations on churn & collectionsWin backsTeams ProductivityOnline salescustomer serviceUpsell & Cross sell for ARPU enhancementPlanning and analysisQualification :Graduates with broadband experienceExperience:Minimum 5 years relevant work experienceTeam management, Good communication & analytical...

**Roles and Responsibilities**: - Coordinate with customers - Provide customer support & resolve their query. - Coordinate with client & internal team - Maintain daily activity data. - Timely follow-up from the customer **Skills Required**: - Client Coordinator - Good Communication - Basic knowledge of MS Office - Customer Retention - Customer...

Job DetailsPosition - Retention HeadManaging day to day operations on churn & collectionsWin backsTeams ProductivityOnline salescustomer serviceUpsell & Cross sell for ARPU enhancementPlanning and analysisQualification :Graduates with broadband experienceExperience:Minimum 5 years relevant work experienceTeam management, Good communication & analytical...

Job Details Position - Retention Head Managing day to day operations on churn & collections Win backs Teams Productivity Online sales customer service Upsell & Cross sell for ARPU enhancement Planning and analysis Qualification : Graduates with broadband experience Experience: Minimum 5 years relevant work...

Job Details Position - Retention Head Managing day to day operations on churn & collections Win backs Teams Productivity Online sales customer service Upsell & Cross sell for ARPU enhancement Planning and analysis Qualification : Graduates with broadband experience Experience: Minimum 5 years relevant work...

Job Details Position - Retention Head Managing day to day operations on churn & collections Win backs Teams Productivity Online sales customer service Upsell & Cross sell for ARPU enhancement Planning and analysis Qualification : Graduates with broadband experience Experience: Minimum 5 years relevant work...

Job Details Position - Retention Head Managing day to day operations on churn & collections Win backs Teams Productivity Online sales customer service Upsell & Cross sell for ARPU enhancement Planning and analysis Qualification : Graduates with broadband experience Experience: Minimum 5 years relevant work...

Highlights of some of the key achievements of the Customer team at SalesHandy. - Achieved an NPS score of 30. - Rated 4.5 by more than 300 users in G2crowd, getapp, chrome store, and other software discovery portals. - Adding more than 300 customers every month Up next, the challenges we are looking forward to solving: - Hitting 170k MRR goal (Adding 500...

**Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...