Retention Executive

3 weeks ago


Ahmedabad Gujarat, India Petpooja (Prayosha food services Pvt ltd) Full time

**Job Responsibilities:

- **
- Build and maintain strong client relationships.
- Analyze customer data to identify trends and areas for improvement.
- Proactively engage with customers to address concerns and gather feedback.
- Resolve customer issues promptly and effectively.
- Educate customers on product features and updates.
- Monitor key performance indicators (KPIs) related to retention and implement improvement strategies.
- Collaborate with other departments to enhance the overall customer experience.

**Qualifications**:

- Excellent communication skills.
- Customer-centric mindset.
- Strong analytical and problem-solving abilities.
- Ability to work well in teams.

**Note:

- Fresher can also apply.**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Are you available for a face-to-face interview?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer retention: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 6358897167



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