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Retention Executive
3 weeks ago
**Job Responsibilities:
- **
- Build and maintain strong client relationships.
- Analyze customer data to identify trends and areas for improvement.
- Proactively engage with customers to address concerns and gather feedback.
- Resolve customer issues promptly and effectively.
- Educate customers on product features and updates.
- Monitor key performance indicators (KPIs) related to retention and implement improvement strategies.
- Collaborate with other departments to enhance the overall customer experience.
**Qualifications**:
- Excellent communication skills.
- Customer-centric mindset.
- Strong analytical and problem-solving abilities.
- Ability to work well in teams.
**Note:
- Fresher can also apply.**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Are you available for a face-to-face interview?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer retention: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 6358897167
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