Csa - Customer Service Assistant

**Please find the job description below**: Working: 5 Days a week Shift: Day Shift Type of Process: UK Process Inbound Process: Non-Sales Profile Job Location : Ahmedabad (Shivranjani Cross Road) **Role**: Assisting UK based B2B Clients Solve their Queries and problems over the phone/Mail **The position would be responsible for,** 1. Assisting UK based...

As a Customer Service Representative at The Golden Theory, you will be the frontline of our customer interactions, ensuring that our customers have a seamless and satisfying experience. You will handle customer inquiries, resolve issues, and maintain high customer satisfaction. This role requires excellent communication skills and a genuine passion for...

As a Customer Service Representative at The Golden Theory, you will be the frontline of our customer interactions, ensuring that our customers have a seamless and satisfying experience. You will handle customer inquiries, resolve issues, and maintain high customer satisfaction. This role requires excellent communication skills and a genuine passion for...

BPO INBOUND VOICE PROCESS HINDI SPEAKING CANDIDATES SHIFT: ROTATIONAL FOR EVERYONE WEEK OFF: 1 ROTATIONAL ATTEND AND ANSWER SERVICE RELATED CALLS SALARY : 15000 CTC PM 12500 IN HAND LOCATION NEHRUNAGAR, AHMEDABAD **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,500.00 - ₹15,000.00 per month **Benefits**: - Provident...

**ob Summary**: - Contact healthcare providers, insurance companies, and patients to retrieve medical records. - Ensure accuracy and efficiency in the retrieval process. **Key Responsibilities**: - Make outbound calls to request and retrieve medical records. - Verify patient information and ensure accuracy. - Document all interactions and transactions...

As a Junior Customer Service Caller, you will be responsible for providing exemplary customer service to clients over the phone. You will assist customers with inquiries, resolve issues, and ensure their satisfaction with our products or services. This role requires strong communication skills, attention to detail, and a customer-centric...

_**Roles & Responsibilities**:_ - Handle Calls: Manage outbound calls professionally and courteously. - Customer Inquiries:Handle Vi Process ( MNP) - Information Provision: Provide accurate information about products, services, and company policies. - Issue Resolution: Resolve customer issues by identifying problems and finding optimal solutions. - Customer...

_**Roles & Responsibilities**:_ - Handle Calls: Manage inbound and outbound calls professionally and courteously. - Customer Inquiries: Address customer inquiries, concerns, and complaints efficiently. - Information Provision: Provide accurate information about products, services, and company policies. - Issue Resolution: Resolve customer issues by...

**About us**: **Job** **Summary**: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. **Role& Responsibility**: Understand customer...

**Main Activities**: - Understand and acquire thorough knowledge of various products of the company - Handling customer queries with right solutions - Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process **What are we looking for**: - HSC or Graduate - Fresher / 01 year experience...

Problem-Solving Skills.... Clear Communication.... Friendly Attitude.... Empathy.... Business Acumen.... Product/Service Knowledge.... Product/Service Knowledge.... Strong Time Management. **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay...

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and...

Location: Warehouse - Timing Rotational sift ( Sunday working ) - Ability to work in a fast-paced environment - Problem-solving skills and a customer-focused mindset - Resolving customer issues and providing product information - Documenting customer interactions in our CRM system & Aisensy - Collaborating with other departments to resolve issues - Ensuring...

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: - Top quality products -...

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

NSEG India PVT LTD. has been a leading provider in outsource process solutions since 2013. NSEG proudly provides superior performance and quality in all our customer service and back-office processes. In NSEG, we thrive to maintain high quality and standards for the services offered to make NSEG the Vendor of choice. Ahmedabad is a branch office where we...

Key Responsibilities: - Assist the Customer Success team with onboarding new customers and ensuring a smooth transition. - Provide ongoing support to assigned customers, answering questions, and troubleshooting any issues they may encounter. - Proactively identify customer needs and opportunities for upselling or cross-selling our products/services. -...