Nodal Escalation Officer

**Role/Job Title**: Nodal Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Navi Mumbai **Roles & Responsibilities**: 'Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations. TAT adherence for providing...

: - The position will be under the Bureau Operations vertical to manage the role of Nodal Officer (NO) / Principal Nodal Officer (PNO). The team is a highly empowered team and ensures that subscriber issues are attended on priority from when the problem is reported and ensures that the issues are addressed and resolved with due priority.- This includes...

**Role/Job Title**: Regulatory Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Navi Mumbai **Roles & Responsibilities**: 'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD. Ensure...

Grade: M2/M3/M4/M5 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of...

Grade: M3/M4 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of service...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

Job Role - Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations received at Senior Management Desk. - Interact with Senior Stakeholders with in the Group to deliver quick and effective resolution for all escalations. - Suggest projects for improvement in Consumer Experience, Operational Efficiency,...

**Role/Job Title**: Priority Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Mumbai **Roles & Responsibilities**: 'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations. TAT adherence for providing resolution Take...

Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of service recovery for...

We're looking for a Escalation Manager This role is Office Based, Pune Office Escalation Manager – Global Customer Support Job Description: The Escalation Manager in Customer Support is a pivotal rolefocused on handling critical situations for the customers that require a higherlevel of attention and expertise. The Escalation...

Job Req ID: 45967 - Location: Mumbai, IN - Function: Other - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment,...

**Job Description: Associate - Customer Escalations, Support & Operations** Join our team as an **Associate** in the **Business Enabler Team Operations** and be the driving force behind our operational excellence! **Here are some of the responsibilities you'll be taking on, but not limited to**: - Create and analyze pickup pendency reports from provided...

Job Role: Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Structured Products - Escrow, Nodal, RERA & Dividend. Handling end to end life cycle for Escrow/Nodal/RERA Accounts. Scaling up the Escrow Business, Evaluate escrow deal. Servicing RERA & Escrow Client/s for day-today...

Job Role:  Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Structured Products - Escrow, Nodal, RERA & Dividend.  Handling end to end life cycle for Escrow/Nodal/RERA Accounts.  Scaling up the Escrow Business, Evaluate escrow deal. Servicing RERA & Escrow Client/s for day-today...

Job Role: Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Structured Products - Escrow, Nodal, RERA & Dividend. Handling end to end life cycle for Escrow/Nodal/RERA Accounts. Scaling up the Escrow Business, Evaluate escrow deal. Servicing RERA & Escrow Client/s for day-today...

**Designation - Executive Pricing And Escalations** **Location - Mumbai & Delhi** **Key Skills/Abilities** - Negotiate and coordinate spot rates and/or quotations for LCL, FCL, air shipments, and all services within our client’s database. - Display a thorough understanding of industry-related terminology and processes. - Strategize ways of increasing...

About PayUPayU is a leading fintech company that operates in 50+ high-growth markets worldwide. We provide cutting-edge online and mobile payment services, deploying over 400 payment methods and processing approximately 6 million payments daily. Our global organization is dedicated to redefining the way people buy and sell online, offering a wide range of...

Job Title : Associate Operations Manager  Function / Department : Credit Card    Job Purpose: Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries & time management. Roles &...

We are seeking an experienced Installation Manager to oversee the planning, execution, and delivery of elevator and escalator installation projects for Domnic Lewis International in Mumbai.**Job Description:**The successful candidate will manage project costs, quality, safety, and customer satisfaction. Key responsibilities include:Cost & Resource...