Fintech Compliance Officer

3 weeks ago


Mumbai, Maharashtra, India PayU Full time

About PayU

PayU is a leading fintech company that operates in 50+ high-growth markets worldwide. We provide cutting-edge online and mobile payment services, deploying over 400 payment methods and processing approximately 6 million payments daily. Our global organization is dedicated to redefining the way people buy and sell online, offering a wide range of services to merchants and consumers.

Job Description:

We are seeking an Internal Ombudsman to support our growth plans in India for fintech and credit opportunities. The successful candidate will have hands-on experience in a systemically important non-banking finance company (SI-NBFC), compliance, and handling customer grievances. Experience in SEBI compliance, banking, payment aggregator business, PPI, etc., will be an added advantage.

Key Responsibilities:

  • Provide support in handling customer complaints, dealing with the nodal officer, ombudsman, etc., including escalations by RBI and handling RBI CMS portal.
  • Provide training programs or conferences to raise awareness by using the analysis of similar complaints which have been previously handled by him.
  • Categorically analyze the pattern of all the complaints received and accordingly provide inputs for policy intervention to PayU.
  • Examine the complaints on the basis of records/documents including complaint available with PayU and comments/clarifications furnished by PayU to specific queries of the Consultant. The Consultant may seek additional information in this regard, if deemed necessary.
  • Hold meetings with concerned functionaries/departments of PayU and seek any record/document available with PayU that is necessary for examining the complaint.
  • Responsible for the implementation of PayU's Internal Ombudsman Policy as may be modified and amended from time to time.
  • Do all such acts necessary as may be stipulated by the Scheme and/or PayU from time to time.

Requirements:

  • Bachelor's degree in law and relevant experience in handling customer grievances.
  • Experience:
    • The person shall be either a retired or a serving officer, not below the rank of Deputy General Manager or equivalent in any financial sector regulatory body/any other NBFC/bank, with necessary skills and experience of minimum of seven years of working in areas such as non-banking finance, banking, financial sector regulation or supervision, or consumer protection.
    • The person shall not have worked/be working in the NBFC/companies in the Group to which the NBFC belongs in which he/she is being appointed as IO.
    • Shall be less than 70 years of age.


  • Mumbai, Maharashtra, India PayU Full time

    Job OverviewPayU is redefining the way people buy and sell online for our merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.About PayUWe are a global fintech investor and our vision is to build a...

  • Strategic Learning

    4 weeks ago


    Mumbai, Maharashtra, India FinTech Full time

    FinTech Leader Sought for Innovative Learning & Development RoleAbout the Role:We are seeking an experienced Learning & Development Manager to join our team in Mumbai. The successful candidate will be responsible for developing and implementing learning strategies to enhance the skills of our employees. This is a hybrid role that requires working from the...


  • Mumbai, Maharashtra, India Network People Services Technologies Full time

    About the Job:Network People Services Technologies is a fintech company that bridges the banking and fintech worlds with its product suite of technology and payments. As a Technology Service Provider, we cater to stakeholders across the financial value chain, including banks, merchant aggregators, merchants, and consumers. Our mission is to drive generations...


  • Mumbai, Maharashtra, India Nasdaq Full time

    Job SummaryWe are seeking a highly skilled Chief Technology Officer - FinTech to lead our software engineering team and drive innovation in FinTech.About the RoleThe ideal candidate will have a strong technical background, excellent leadership skills, and a deep understanding of FinTech trends and technologies.Key ResponsibilitiesLead the software...


  • Mumbai, Maharashtra, India Finance Full time

    Job SummaryWe are seeking a highly skilled Compliance Officer to ensure our business operations adhere to regulatory requirements and internal policies. The ideal candidate will possess a strong understanding of company laws and regulations, as well as excellent communication and analytical skills.Key Responsibilities:- Oversee compliance with SEBI, BSE, and...


  • Mumbai, Maharashtra, India Corporate Chemistry Full time

    Job Title: Chief Financial Officer - Accounting and ComplianceJob Summary: We are seeking a highly skilled Chief Financial Officer to lead our accounting and compliance functions.Key Responsibilities:Oversee the preparation of financial statements, including balance sheets and profit and loss accounts.Ensure all tax compliance and statutory requirements are...


  • Mumbai, Maharashtra, India Talent Corner Full time

    Key Roles and ResponsibilitiesWe are seeking a Fintech Regulatory Expert to advise on and ensure compliance with regulations for fintech, RBI-regulated, SEBI-regulated, and GIFT IFSCA entities. Key areas involve structuring and ensuring compliance with regulations (PIT, SAST, LODR, Company Law, ESG, FEMA).Desired Candidate ProfilePerks and Benefits


  • Mumbai, Maharashtra, India Finance Full time

    Job SummaryWe are seeking a dedicated and experienced compliance officer to ensure our business activities adhere to all relevant legal and internal guidelines. The ideal candidate will have strong knowledge of company laws and regulations, as well as excellent communication and problem-solving skills.Key ResponsibilitiesManage company affairs and represent...

  • Compliance Officer

    4 weeks ago


    Mumbai, Maharashtra, India Finance Full time

    Job Summary:We are seeking a highly motivated and experienced Compliance Officer to ensure our business processes and transactions adhere to all relevant legal and internal guidelines. This role is responsible for company affairs, representing the company in legal matters, and providing legal and compliance perspectives to the business.Key Responsibilities:-...

  • Internal Ombudsman

    1 month ago


    Mumbai, Maharashtra, India PayU Full time

    About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets, is redefining the way people buy and sell online. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every day. Our goal is to provide cutting-edge online and mobile...

  • Compliance Specialist

    4 weeks ago


    Mumbai, Maharashtra, India PayU Full time

    About PayUPayU is a leading payment and fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world. We are redefining the way people buy and sell online for our + merchants and millions of consumers.RoleTo support...


  • Mumbai, Maharashtra, India Falcon Full time

    [Role Overview:Falcon is a cloud-native, AI-first banking technology & processing platform that helps banks, NBFCs, and PPIs quickly and affordably launch next-gen financial products, such as credit card, credit line on UPI, prepaid card, fixed deposits, and loans. We are looking for a skilled Fintech Solutions Consultant to join our team.Key...

  • Finance Officer

    4 weeks ago


    Mumbai, Maharashtra, India Finance Full time

    Job Title: Finance Officer & Regulatory Compliance ManagerAt SMEST Capital, we are seeking a highly motivated and experienced Finance Officer & Regulatory Compliance Manager to join our team. As a key member of our finance department, you will be responsible for ensuring that our business processes and transactions comply with all relevant legal and...

  • Compliance Specialist

    4 weeks ago


    Mumbai, Maharashtra, India PayU Full time

    About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world, is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading online...


  • Mumbai, Maharashtra, India Network People Services Technologies Full time

    Job Description:About the Job:At Network People Services Technologies, we are a fintech company bridging the banking and fintech worlds with our product suite of technology and payments. For over 10 years, we have been providing software and digital payment solutions to the BFSI industry as a Technology Service Provider. We cater to stakeholders across the...


  • Mumbai, Maharashtra, India Getinz Techno Services Full time

    About the Role:We are seeking a seasoned engineering leader to spearhead our fintech solutions. This individual will be instrumental in shaping the technical vision, driving architectural decisions, and overseeing the development of high-impact financial technologies.Key Responsibilities:Technical Leadership: Develop and execute the engineering strategy,...

  • Compliance Officer

    1 month ago


    Mumbai, Maharashtra, India Ananta Resource Management Full time

    Job Profile: Compliance OfficerAs a Compliance Officer at Ananta Resource Management, you will play a critical role in ensuring the company's adherence to all relevant laws, regulations, and industry standards.Key Responsibilities:Develop and implement effective compliance programs to mitigate risks and ensure regulatory compliance.Collaborate with various...

  • Compliance Officer

    4 weeks ago


    Mumbai, Maharashtra, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Compliance Officer to join our team at Snaphunt. As a Compliance Officer, you will play a critical role in ensuring that our organization adheres to all relevant laws, regulations, and internal policies.The RoleOversee all aspects of compliance with internal policies and regulatory requirements.Proactively...


  • Mumbai, Maharashtra, India Winjit Technologies Full time

    Job Title: Business Analyst for Fintech SolutionsAbout the Role:We are seeking a skilled Business Analyst with 3-5 years of experience in the fintech domain to collaborate with clients and internal teams to deliver mobile and web-based technology solutions.Key Responsibilities:Engage with clients to gather and analyze business needs for fintech...

  • Compliance Officer

    2 weeks ago


    Mumbai, Maharashtra, India Snaphunt Full time

    The RoleWe are seeking a Compliance Officer to oversee all aspects of compliance with internal policies and regulatory requirements.Identify and escalate current/potential compliance issues in a timely manner.Review and update compliance policies and procedures to reflect regulatory developments.The RequirementsAt least 1 year experience in a similar role...