Customer Support Help Desk

About the RoleAs a Help Desk IT Support Specialist at Sopra Steria, you will be responsible for providing top-notch technical support to our clients. This role requires strong communication skills, attention to detail, and a passion for problem-solving.Key Responsibilities:Provide timely and effective support to clients via phone, email, and chat.Identify...

Helpdesk Support Executive Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve customer...

Job SummaryWe are looking for an experienced Help Desk Specialist to provide exceptional customer support and resolve complex issues in a timely manner. The ideal candidate will possess excellent problem-solving skills, a strong understanding of our products, and the ability to communicate effectively with customers.About UsSTORY Experiences Pvt. Ltd. is a...

We are seeking a highly skilled Help Desk Representative to join our team at Green Honchos. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients.About the RoleThe ideal candidate will have excellent communication skills, both written and verbal, and be able to think critically to resolve complex...

**Job description**: - Addressing user tickets for issues regarding hardware, software, and networking. - Providing technical support either by visiting on-site or through remote-access systems. - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. -...

Job description - Troubleshoot and resolve various hardware and software issues - Assist in the movement and set up of hardware - Assist with software set-up and configuration, and desktop hardware. - Assist customers with Windows OS and Mac OS. - Exceptional customer service skills with the demonstrated ability to build long-term relationships. -...

JLL supports the Whole You, personally and professionally. **You will also be responsible for**: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a...

JD for Helpdesk Support Role - Helpdesk Support Executive 1. Minimum qualification is Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least one year in a call centre. 6. Management...

We are looking for a Customer Support Agent to assist our customers with billing queries when using our products and services. *Responsibilities - Providing help and answers to the customers' issues. - Share feature requests and effective workarounds with team members - Concession of the customers' troubles by recommendation of products, services, or...

**Asset Discovery**:Cut the process of manually adding assets into the database, which is extremely time-consuming and is prone to human error. Instead, implement an automated tracking system for data entry. - **Monitoring Hardware and Software**:You need to decide the metrics you want to track for your assets. Some of the most used hardware and software...

We Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Noida **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...

**About NEET Support** **Key Responsibilities** - **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively. - **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service. - **Database Management**: Update and maintain accurate records of...

**Responsibility** **System Admin** - Perform server administration tasks (I.e.: user/group, security permissions, module settings); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly - Monitor data-center health using existing management tools, and respond to hardware issues...

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

Identify customer needs and help customers use specific features. - Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - If unable to resolve the issue...

**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...

**Who We Are** Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal...

**Job Information**: Work Experience 2-4 years Industry IT Services City Noida State/Province UP Zip/Postal Code 201303**Requirements**: - Experience supporting mission critical fully redundant services with high uptime requirements. - Basic understanding of REST API’s - Basic understanding of networking / internetworking - Excellent written and...

**Role Summary:**We are looking for a skilled and detail-oriented Technical Support Executive to provide top-notch customer support. The ideal candidate will have excellent communication skills and experience working with customer support software.**Key Tasks and Responsibilities:Respond to customer inquiries via phone, chat, or emailProvide solutions to...

Position: Customer Support Representative Job Summary: We are seeking a motivated and customer-centric individual to join our team as a Customer Support Representative in our website development company. As a Customer Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will...