Help Desk Support

Job Summary:We are seeking a highly motivated and organized IT Help Desk Support Specialist to join our team at EXL. The successful candidate will be responsible for providing exceptional support to our customers, troubleshooting technical issues, and maintaining accurate records of all problem reports.About the Role:This is an exciting opportunity for an...

We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities - Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. - Performing remote troubleshooting through diagnostic techniques and pertinent questions - Walk...

**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...

We are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:Responsibilities- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.- Performing remote troubleshooting through diagnostic techniques and pertinent questions- Walk the customer...

Job Title: IT Help Desk SpecialistDescription:We are seeking an IT Help Desk Specialist to join our team at Aforeserve Ltd. The successful candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide technical support...

**Asset Discovery**:Cut the process of manually adding assets into the database, which is extremely time-consuming and is prone to human error. Instead, implement an automated tracking system for data entry. - **Monitoring Hardware and Software**:You need to decide the metrics you want to track for your assets. Some of the most used hardware and software...

Axtria – An Overview: Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

Axtria – An Overview: Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

Job Description & RequirementsWe are seeking a highly skilled and experienced IT Help Desk Specialist to join our team at Aforeserve Ltd. As an IT Help Desk Specialist, you will be responsible for providing top-notch technical assistance to our customers.Key Responsibilities:Coordinate with users to resolve technical issuesAssign calls to engineers based on...

Axtria – An Overview:Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

Axtria – An Overview:Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to...

We are seeking a skilled Help Desk Technician to join our IT team. The successful candidate will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and escalating complex problems to senior technicians.Key Responsibilities:Providing technical support to employees via phone, email, and...

We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...

We are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:Responsibilities- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.- Performing remote troubleshooting through diagnostic techniques and pertinent questions- Walk the customer...

Job Opportunity: Service Desk RoleWe are seeking a skilled Service Desk Representative to join our team at FLY Consulting Services.Role: Service DeskEligibility: Any graduateCTC: 3,00,000 to 6,00,000Location: NoidaWork Schedule: 5 days a weekLeave: 2 week offRequirements:Excellent English communication skillsFresher's and experience are eligibleImmediate...

Role - Service DeskLocation - Delhi NCR , NoidaExperience - 2 to 8 yrsJD2-3 years of experience as a Help Desk Technician or other customer support roleTechnical SkillsGood understanding of computer systems, mobile devices, and other tech productsProblem-Solving AbilitiesStrong ability to diagnose and resolve basic technical issuesCommunication SkillsStrong...

We are Hiring for the position of SERVICE DESK L1 ;Location: Noida Work mode: WFOExperience : 4 to 8 YearsJob Description:ResponsibilitiesServing as the first point of contact for customers seeking technical assistance over the phone Chat or email.Performing remote troubleshooting through diagnostic techniques and pertinent questionsWalk the customer through...

We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...

We are Hiring for the position of SERVICE DESK L1 ; Location: Noida Work mode: WFO Experience : 4 to 8 Years Job Description: Responsibilities Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions Walk the...

We are seeking a skilled Help Desk Professional to join our team at Grassroots Solutions & Services Pvt. Ltd.Key Responsibilities:Contact clients via phone and email to resolve technical issuesAnalyze customer complaints and provide effective solutionsMaintain accurate records of client interactionsRequirements:Bachelor's degree in Computer Science or...