Help Desk Support

Customer Support Management, - Training provided at client side, - providing backend customer support after product implementation at bank site. - Support of Help desk activities, - Banking software support. JOB SPECIFICATION - B Com or similar field graduate can apply - Must have client handling abilities - Good Communication and analytical Skills - 0-1...

**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...

**Asset Discovery**:Cut the process of manually adding assets into the database, which is extremely time-consuming and is prone to human error. Instead, implement an automated tracking system for data entry. - **Monitoring Hardware and Software**:You need to decide the metrics you want to track for your assets. Some of the most used hardware and software...

About HCLTechHCLTech is a leading global technology company that offers innovative and customer-centric digital transformation solutions.SalaryThe estimated annual salary for this position is $70,000 to $90,000, depending on experience.Job DescriptionWe are seeking a skilled Help Desk Support Engineer to provide technical support for connectivity software...

Job Description: HCLTech is a leading technology company that requires a skilled and dedicated Help Desk Support Engineer to join our team.**About the Job:** As a Help Desk Support Engineer, you will be responsible for providing first-level technical support for connectivity software and hardware products. Your key responsibilities include diagnosing and...

HELP DESK General Purpose Main Job **Responsibilities**: - Meeting and greeting clients. - Booking meetings. - Arranging couriers. - Keeping the reception area tidy. - Answering and forwarding phone calls. - Screening phone calls. - Sorting and distributing post - Education, Qualifications and Experience - Bachelors degree preferred - knowledge and...

Roles and Responsibilities - Client Request and bug tracker maintain - Provide online training to our client regarding our software operation - Back up restoration - Bug analysis and provide solution to our client - Databases storage monitoring. - Mail or telephonic communication regarding any query received from the client side - Various module...

As a Front Desk Executive, you will be the first point of contact for our company. Your primary role will be to manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks. You will ensure the front desk provides professional and friendly service to our clients, visitors, and staff. **Key Responsibilities** -...

The IT Desk Support Technician is responsible for providing technical assistance and support to end users regarding computer systems, hardware, software, and network-related issues. This role serves as the first point of contact for IT support within the organization, assisting employees in troubleshooting and resolving IT-related problems both remotely and...

As a Front Desk Executive, you will be the first point of contact for our company. Your primary role will be to manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks. You will ensure the front desk provides professional and friendly service to our clients, visitors, and staff. **Key Responsibilities** -...

Experience - 6 months - 2 years - Serve as a first point of contact for customer seeking technical or managerial assistance over the phone or mail - Determine the best solution based on the issue & details provided by the customers - Computer skills/ Customer support - Good Communication skills - Deliver the result within timeline Regards, **Job Types**:...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

**Job Title: Front Desk Executive (Receptionist) - Child Development Center** **Company**: THERAKids **Location**: Noida, Greater Noida West (INDIA) **About Us**:THERAKids is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help...

**Job Title: Front Desk Executive (Receptionist) - Child Development Center** **Company**: THERAKids **Location**: Noida, Greater Noida West (INDIA) **About Us**:THERAKids is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help...

Jointly responsible for hardware installation and the rollout of hardware and user support(help desk).

Helpdesk Support Executive Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve customer...

**Helpdesk Support Executive-** **Minimum Requirements -** 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve...

HCL is hiring for Help Desk Support Engineer - Walk-In Date : 3rd January 2025 Walk-In Addres s: HCLTech - A-8-9, OCD 4, Ground Floor, Maharaja Agrasen Marg, Block A, Noida Sector 60 (Nearby Metro Station: Sector 59) Tim e: 11:00 AM to 5:00 PM MContact Perso n: Shikha Tanwar/Vineeta Singh Experience Require d: 2+ Yea rs Designatio ...

Opening: 1 Nos.- Job ID: 21138- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 3.00 LPA TO 6.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location: - Noida Posted On: 10th Oct, 2020 **Basic Requirements: - Excellent customer...

**Responsibilities** - Greet and welcome patients as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages,...