Help Desk Support

Customer Support Management, - Training provided at client side, - providing backend customer support after product implementation at bank site. - Support of Help desk activities, - Banking software support. JOB SPECIFICATION - B Com or similar field graduate can apply - Must have client handling abilities - Good Communication and analytical Skills - 0-1...

**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...

Helpdesk Support Executive Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve customer...

About HCLTechHCLTech is a leading global technology company that offers innovative and customer-centric digital transformation solutions.SalaryThe estimated annual salary for this position is $70,000 to $90,000, depending on experience.Job DescriptionWe are seeking a skilled Help Desk Support Engineer to provide technical support for connectivity software...

Job Description: HCLTech is a leading technology company that requires a skilled and dedicated Help Desk Support Engineer to join our team.**About the Job:** As a Help Desk Support Engineer, you will be responsible for providing first-level technical support for connectivity software and hardware products. Your key responsibilities include diagnosing and...

Helpdesk Support Executive 1. Minimum qualification is **Graduation **in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. **Experience of at least one year in a call center.** 6. Management and resolve customer...

Experience - 6 months - 2 years - Serve as a first point of contact for customer seeking technical or managerial assistance over the phone or mail - Determine the best solution based on the issue & details provided by the customers - Computer skills/ Customer support - Good Communication skills - Deliver the result within timeline Regards, **Job Types**:...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

**Asset Discovery**:Cut the process of manually adding assets into the database, which is extremely time-consuming and is prone to human error. Instead, implement an automated tracking system for data entry. - **Monitoring Hardware and Software**:You need to decide the metrics you want to track for your assets. Some of the most used hardware and software...

**Job Title: Front Desk Executive (Receptionist) - Child Development Center** **Company**: THERAKids **Location**: Noida, Greater Noida West (INDIA) **About Us**:THERAKids is a leading child development center dedicated to the comprehensive care and development of children with special needs. We provide a range of therapeutic services and support to help...

**Job description**: - Addressing user tickets for issues regarding hardware, software, and networking. - Providing technical support either by visiting on-site or through remote-access systems. - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. -...

HCL is hiring for Help Desk Support Engineer - Walk-In Date : 3rd January 2025 Walk-In Addres s: HCLTech - A-8-9, OCD 4, Ground Floor, Maharaja Agrasen Marg, Block A, Noida Sector 60 (Nearby Metro Station: Sector 59) Tim e: 11:00 AM to 5:00 PM MContact Perso n: Shikha Tanwar/Vineeta Singh Experience Require d: 2+ Yea rs Designatio ...

Opening: 1 Nos.- Job ID: 21138- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 3.00 LPA TO 6.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location: - Noida Posted On: 10th Oct, 2020 **Basic Requirements: - Excellent customer...

Job description - Troubleshoot and resolve various hardware and software issues - Assist in the movement and set up of hardware - Assist with software set-up and configuration, and desktop hardware. - Assist customers with Windows OS and Mac OS. - Exceptional customer service skills with the demonstrated ability to build long-term relationships. -...

Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Assign the call to Engineer take follow up. - Determine the best solution based on the issue and details provided by customers. **Salary**: ₹10,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total...

JLL supports the Whole You, personally and professionally. **You will also be responsible for**: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a...

About the RoleWe are seeking a skilled technical support expert to join our team at Vensure Employer Solutions. As a Desktop Support Engineer, you will be responsible for providing top-notch assistance to our internal employees with computer hardware and software issues.Key ResponsibilitiesIncident Resolution: Troubleshoot and resolve hardware and software...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...

Roles and Responsibilities - Client Request and bug tracker maintain - Provide online training to our client regarding our software operation - Back up restoration - Bug analysis and provide solution to our client - Databases storage monitoring. - Mail or telephonic communication regarding any query received from the client side - Various module...

Service Desk AgentSkill Set:· 2-3 years of experience as a Help Desk Technician or other customer support role· Good understanding of computer systems, mobile devices, and other tech products.· Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.· Strong oral and written communication skills, with the ability to...