Help Desk Support

About the RoleAs a Help Desk IT Support Specialist at Sopra Steria, you will be responsible for providing top-notch technical support to our clients. This role requires strong communication skills, attention to detail, and a passion for problem-solving.Key Responsibilities:Provide timely and effective support to clients via phone, email, and chat.Identify...

**Job description**: - Addressing user tickets for issues regarding hardware, software, and networking. - Providing technical support either by visiting on-site or through remote-access systems. - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. -...

Job SummaryWe are looking for an experienced Help Desk Specialist to provide exceptional customer support and resolve complex issues in a timely manner. The ideal candidate will possess excellent problem-solving skills, a strong understanding of our products, and the ability to communicate effectively with customers.About UsSTORY Experiences Pvt. Ltd. is a...

HELP DESK General Purpose Main Job **Responsibilities**: - Meeting and greeting clients. - Booking meetings. - Arranging couriers. - Keeping the reception area tidy. - Answering and forwarding phone calls. - Screening phone calls. - Sorting and distributing post - Education, Qualifications and Experience - Bachelors degree preferred - knowledge and...

**Responsibilities** - Greet and welcome patients as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages,...

Helpdesk Support Executive Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve customer...

We are seeking a highly skilled Help Desk Representative to join our team at Green Honchos. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients.About the RoleThe ideal candidate will have excellent communication skills, both written and verbal, and be able to think critically to resolve complex...

**Lazer Crazer** is a premier entertainment venue offering an immersive laser tag experience with futuristic, neon-lit arenas. Ideal for both thrilling group activities and family fun, it also features interactive games and comfortable social spaces. **Roles and Responsibilities** - Warmly greet customers as they enter the facility, ensuring a positive...

JLL supports the Whole You, personally and professionally. **You will also be responsible for**: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a...

Job description - Troubleshoot and resolve various hardware and software issues - Assist in the movement and set up of hardware - Assist with software set-up and configuration, and desktop hardware. - Assist customers with Windows OS and Mac OS. - Exceptional customer service skills with the demonstrated ability to build long-term relationships. -...

. Their responsibilities typically include: - **Greeting Clients**: They are often the first point of contact for clients visiting the consultancy, so they greet them warmly and make them feel welcome. - **Answering Inquiries**: Clients may have various questions about studying abroad, such as program costs, accommodation options, scholarship opportunities,...

JD for Helpdesk Support Role - Helpdesk Support Executive 1. Minimum qualification is Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least one year in a call centre. 6. Management...

Identify customer needs and help customers use specific features. - Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - If unable to resolve the issue...

**Sales IT Support** **About Company** **Position**: IT Support **Experience**: 0-2 years **Location**: Lucknow & Noida **Job Type**: Full-time - Committed to delivering high-quality service and utilizing strong communication skills to ensure the smooth operation of our state-of-the-art systems. - Ability to accurately identify client issues, interpret...

Identify customer needs and help customers use specific features. - Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - If unable to resolve the issue...

**Job no**: 521923 **Brand**: Product and Technology **Work type**: Full time **Location**: Noida, India **Categories**: Corporate & Group Travel **Job Purpose**: - The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core...

Responsibilities: - Greet and assist customers - Answer phones and schedule appointments - Provide general administrative support - Maintain a clean and organized work area - Handle customer inquiries and complaints - Ensure customer satisfaction **Requirements**: - Bachelor's degree in any field - Excellent communication and customer service skills -...

We Are Hiring For Service Desk Role With Leading IT Company. (**Immediate Joining to 30 Days**) **Job Location**: Noida **Sal**: 2.50 to 6.00 LPA **Language**: Proficient in English (Read + Write + Speak ) **Role purpose**: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service...

Helpdesk Support Executive 1. Minimum qualification is **Graduation **in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. **Experience of at least one year in a call center.** 6. Management and resolve customer...

**ABOUT Nursing Next Exam Prep Private Limited** **Nursing Next Exam Prep Private Limited** is a sister concern company of **CBS Publishers and Distributors Pvt. Ltd.** CBS is a pioneer in the publishing and distribution of Health Sciences, Life Sciences, Social sciences and STM books. The company has been dedicated to providing cutting-edge publishing...