Front Desk Executive

2 months ago

Noida Uttar Pradesh, India Lazer Crazer Full time

**Lazer Crazer** is a premier entertainment venue offering an immersive laser tag experience with futuristic, neon-lit arenas. Ideal for both thrilling group activities and family fun, it also features interactive games and comfortable social spaces.

**Roles and Responsibilities**
- Warmly greet customers as they enter the facility, ensuring a positive first impression.
- Handle customer reservations for games, events, and parties, both in-person and online.
- Process payments, handle cash transactions, and operate the Point-of-Sale (POS) system efficiently.
- Provide guests with information about the laser tag facility, including game rules, safety protocols, and available packages.
- Address customer concerns or complaints in a professional and courteous manner, escalating issues to the management team as needed.
- Coordinate with the gaming team to ensure smooth operations during busy periods, helping manage group bookings and special events.
- Monitor and manage front desk supplies and promotional materials, and assist with maintaining the appearance of the front area.
- Assist in organizing and promoting special events, tournaments, or birthday parties.
- Ensure the front desk and reception area are tidy and well-presented at all times.

**Pre Requisites**
- Minimum 1 year of experience in a front desk or customer-facing role (preferably in entertainment, hospitality, or gaming industries).
- Excellent verbal and written communication skills in English (additional languages are a plus).
- Strong customer service skills with a friendly and approachable demeanor.
- Proficiency in handling computer systems and booking software.
- Ability to multitask and manage time effectively, especially during peak hours.
- Ability to work well with others and coordinate with various departments.
- Willingness to work on weekends, evenings, and holidays as required by the gaming center’s schedule.

**Office Timings: 10:00 am to 07:00 pm (Mon-Sat)**

**Location: 3F, 60M, Peacock Court, Wave City Center, Sector 32, Noida, Uttar Pradesh 201301**

**Employment Type: Full-time**

**Location**:Peacock Court, Wave City Center, Sector 32, Noida, Uttar Pradesh 201301

**Employment Type: Full-time**

Schedule:

- Day shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How immediately can you join us?

**Experience**:

- Front desk: 1 year (required)

Work Location: In person

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