IT Help Desk Support

**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...

Shift Timings: US ShiftBringsL1,L2 IT support of hardware and software computer's configurations , focused on the principal components required for a minimum performance ofIT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management...

Shift Timings: US ShiftBringsL1,L2 IT support of hardware and software computer’s configurations , focused on the principal components required for a minimum performance ofIT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management...

Shift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...

Shift Timings: US Shift Brings L1,L2 IT support of hardware and software computer’s configurations , focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management Procedures....

Shift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...

Shift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...

Shift Timings: US Shift Brings L1,L2 IT support of hardware and software computer’s configurations , focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management Procedures....

Shift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...

Job Title: IT Support Specialist Company: Tech Solutions Inc. Shift Timings: US Shift Brings Level 1 and Level 2 IT support for hardware and software computer configurations, focusing on key components necessary for optimal IT Services performance: CPU RAM Network Operating System Drivers Office 365 Responsibilities: 3 years of...

Shift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

Dear Candidates, Please find below JD and Technical questioners that can asked in interview also find your updated cv. Job description Job Description & Interview aligned for IT Helpdesk 1-Interview Telephonic 2 - Position - IT Helpdesk 3 - Salary Range 25000/- CTC in hand 21000/- 4 - Job Location - Noida Sector 16 5- Experience 1.6 yr to 3 yrs 6 -...

Helpdesk Support Executive Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve customer...

JLL supports the Whole You, personally and professionally. **You will also be responsible for**: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a...

JLL supports the Whole You, personally and professionally.You will also be responsible for:Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.Maintaining a hospitality...

JD for Helpdesk Support Role - Helpdesk Support Executive 1. Minimum qualification is Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least one year in a call centre. 6. Management...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...

Provide telephone, email, chat, and remote desktop assistance for customers with questions and assistance on desktop operating systems and applications, including network connection troubleshooting and assistance to both internal office staff and the teleworking workforce.Receive and troubleshoot: issues escalated by Help Desk Analysts; issues received...

Roles and Responsibilities - Client Request and bug tracker maintain - Provide online training to our client regarding our software operation - Back up restoration - Bug analysis and provide solution to our client - Databases storage monitoring. - Mail or telephonic communication regarding any query received from the client side - Various module...