It support technician

2 months ago

Noida, India Cognex Corporation Full time

Position: IT Support Technician Working location: Noida Support region: Europe Essential Functions: Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins.

Conducts basic troubleshooting and diagnosis of hardware and software issues.

Ensures requests are either resolved or escalated quickly as needed.

Monitors and reportson Help Desk performance metrics.

Assists with initial IT onboarding and deploys equipmentto new Cognoids on their first day.

Supports existing platforms and identifies areasthat can be automated or streamlined.

Assists in testingnew systems-related policies and changes to existing policies.

Supports and assistsprojects related to technology upgrades(e.g., office moves/renovations, IT infrastructure changes, security).

Works with vendors to secure quotes.

Responsible for creatingand maintaining documentation and standard operating procedures for IT Systems and business applications.

Build and maintainon-going relationships with internal businessunits and externalthird party vendors/providers.

Must be willingto undertake any other tasks, as directed by the European IT Manager.

Demonstrate a positive“do what it takes” attitude.

Exemplify Cognex’s “Work Hard, Play Hard, Move Fast” culture.

Knowledge, Skills, and Abilities: Comp TIA, Microsoft, Vmware, Cisco or Other industrycertification highly desirable.

Working knowledge of Windows 10/11, Office 365, Active Directory (local/Azure) a requirement Familiarity with Exchange.

Basic TCP/IP knowledge.

Excellent communication skills with the ability to support variouslevels of end users remotely.

Experience in adhering to SLA / KPIs.

Basic familiarity with ITIL practices.

Excellent time management skillsand ability to work undertime pressure.

Be Professional, customercentric, excellent team player,with a willingness to learn new skills and technologies Minimum education and work experience required: Fluency in English(Written and Oral).

3rd level Information Technology Related Diploma/Degree highly desirable.

Must be willing to travel to other Cognex European offices, if required.

  • IT Support Technician

    2 months ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Working location: Noida Support region: Europe Essential Functions: Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins. Conducts basic troubleshooting and diagnosis of hardware and software issues.Ensures requests are either resolved or...

  • IT Support Technician

    2 months ago

    noida, India Cognex Corporation Full time

    Position: IT Support Technician Working location: NoidaSupport region: EuropeEssential Functions:Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins.Conducts basic troubleshooting and diagnosis of hardware and software issues.Ensures requests are either resolved or escalated...

  • It support technician

    4 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Working location: NoidaSupport region: EuropeEssential Functions:Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins.Conducts basic troubleshooting and diagnosis of hardware and software issues. Ensures requests are either resolved or escalated...

  • IT Support Technician

    4 months ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Working location: Noida Support region: Europe Essential Functions: Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins. Conducts basic troubleshooting and diagnosis of hardware and software issues.Ensures requests are either resolved or...

  • IT Support Technician

    4 months ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Working location: NoidaSupport region: EuropeEssential Functions:Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins.Conducts basic troubleshooting and diagnosis of hardware and software issues.Ensures requests are either resolved or escalated...

  • IT Support Technician

    4 months ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Working location: NoidaSupport region: EuropeEssential Functions:Provides Help Desk first point of contactsupport for Cognex users by fielding basic, routine requests via Zendesk, phone, and walk-ins.Conducts basic troubleshooting and diagnosis of hardware and software issues.Ensures requests are either resolved or escalated...

  • IT Support Technician

    7 months ago

    Noida, India Yesventive IT Labs Pvt Ltd Full time

    Greetings..!! We are hiring **IT Tech Support Engineer for IT Company..** **Monday to Friday** **Experience: 1 year to 4years** **Technical Support Specialist Responsibilities**: 1. Excellent problem-solving and troubleshooting skills. 2. The ability to communicate technical information in an accessible manner to non - technical employees. 3. A process...

  • Copier Technician

    6 months ago

    Noida, India Pacifica General Trading Full time

    Copier Technician Responsibilities: Setting up and installing new printers, copiers, scanners, and copier management software. Providing routine service and maintenance to copiers, scanners, printers, and fax machines. Troubleshooting and repairing malfunctioning cartridges, printers, and copiers. Writing diagnostic reports and training...

  • Ot Technician

    6 months ago

    Greater Noida, India Vedansh Group of Hospitals Full time

    Job Title: OT Technician Location:SURYA Hospital Salary Range: 20,000 - 25,000 **About Us**: We pride ourselves on our state-of-the-art facilities and commitment to patient care. As part of our team, you will have the opportunity to work alongside skilled professionals in a supportive environment. We are seeking a dedicated and skilled OT (Operation...

  • Laptop Technician

    2 weeks ago

    Noida, Uttar Pradesh, India Alpran HR Services pvt ltd Full time

    We are looking for a motivated computer technician to manage, monitor, and repair our computer systems. In this role, you will be required to diagnose and repair problems, install software patches and upgrades, monitor networks and servers, manage data security, and ensure that our computer systems are optimized and run efficiently. To be successful as a...

  • Information technology support technician

    2 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: Europe The Company: Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a startup....

  • Information technology support technician

    4 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: EuropeThe Company:Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a startup. Our...

  • Information Technology Support Technician

    4 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: EuropeThe Company:Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a startup. Our...

  • IT Support Technician

    7 months ago

    Noida, Uttar Pradesh, India Yesventive IT Labs Pvt Ltd Full time

    Greetings..!! We are hiring **IT Tech Support Engineer for IT Company..** **Monday to Friday** **Experience: 1 year to 4years** **Technical Support Specialist Responsibilities**: 1. Excellent problem-solving and troubleshooting skills. 2. The ability to communicate technical information in an accessible manner to non - technical employees. 3. A process...

  • Ot Technician

    2 days ago

    Noida, India VR Solutions Full time

    An operating theatre technician is a professional **responsible for the preparation and maintenance of operating theatres and equipment before, during and after surgery**. They also assist surgical and anaesthetic teams during surgical procedures and help to provide support to recovering patients **Salary**: ₹15,000.00 - ₹20,000.00 per...

  • Information Technology Support Technician

    4 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: Europe The Company: Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a...

  • Information Technology Support Technician

    4 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: Europe The Company: Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a startup. Our...

  • Information Technology Support Technician

    3 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: EuropeThe Company:Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a startup. Our...

  • Information Technology Support Technician

    4 weeks ago

    Noida, India Cognex Corporation Full time

    Position: IT Support Technician Workinglocation: Noida Support region: EuropeThe Company:Cognex is the global leader in the exciting and growing field of machine vision. With over $800 million of cash in the bank and no debt,we are a financially stronginternational company with a culture that maintains the fast paced, creative environment of a startup. Our...

  • Bim Technician

    7 months ago

    Noida, India iCRC Full time

    Role: Support the design team in the delivery of Landscape project design information utilising BIM at all project stages. Assist with the production of drawing material, maps and 3D modelling. Assist the project team with the production of information to coordinate specialist disciplines information and help to identify areas where potential issues may...