![SNVA Ventures Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Help Desk Support
2 weeks ago
Helpdesk Support Executive
Minimum Requiremnts
- 1. Graduation in any discipline.
2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi.
3. Should be able to communicate confidently and politely with users.
4. Experience of at least one year in a call center.
6. Management and resolve customer complaints.
7. Identify and escalate issues to supervisors.
8. Provide product and service information to customers.
9. Research required information using available resources.
10. Research, identify, and resolve customer complaints using applicable software.
12. Route calls to appropriate resources.
13. Document all call information according to standard operating procedures.
14. Recognize, document, and alert the management team of trends in customer calls.
15. Follow up customer calls where necessary.
Salary + Incentives + Inhouse meal Facility + Flexible Timings + Employment Benefit + Cab Facility + Life Insurance + Health Insurance.
**Salary**: ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Shift:
- Flexible shift
- Health insurance
-
Help Desk Support
2 months ago
Noida, India Xetech Pvt Ltd Full time**First-Level Support**: - Diagnose and resolve basic hardware, software, and network issues according to established guidelines and procedures. - Escalate more complex problems to higher-level support tiers or appropriate teams, ensuring accurate documentation of issues. **Issue Tracking & Documentation**: - Create clear and concise incident tickets,...
-
Help Desk Specialist
1 week ago
Noida, Uttar Pradesh, India Vensure Employer Solutions Full timeShift Timings: US ShiftBringsL1,L2 IT support of hardware and software computer's configurations , focused on the principal components required for a minimum performance ofIT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management...
-
Help Desk Specialist
3 weeks ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US ShiftBringsL1,L2 IT support of hardware and software computer’s configurations , focused on the principal components required for a minimum performance ofIT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management...
-
Help Desk Specialist
4 weeks ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...
-
Help Desk Specialist
4 weeks ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...
-
Help Desk Specialist
4 weeks ago
noida, India Vensure Employer Solutions Full timeShift Timings: US Shift Brings L1,L2 IT support of hardware and software computer’s configurations , focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management Procedures....
-
Help Desk Specialist
3 weeks ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...
-
Help Desk Specialist
3 weeks ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...
-
Help Desk Specialist
3 weeks ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US Shift Brings L1,L2 IT support of hardware and software computer’s configurations , focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365) , for individual requests or incidents, according to the IT Request and Incident Management Procedures....
-
Help Desk Specialist
1 week ago
Noida, Uttar Pradesh, India Vensure Employer Solutions Full timeJob Title: IT Support Specialist Company: Tech Solutions Inc. Shift Timings: US Shift Brings Level 1 and Level 2 IT support for hardware and software computer configurations, focusing on key components necessary for optimal IT Services performance: CPU RAM Network Operating System Drivers Office 365 Responsibilities: 3 years of...
-
Customer Support Help Desk
3 weeks ago
Greater Noida, India Acute Informatics Pvt. Ltd Full timeHelpdesk Support Executive 1. Minimum qualification is **Graduation **in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. **Experience of at least one year in a call center.** 6. Management and resolve customer...
-
▷ (Immediate Start) Help Desk Specialist
3 days ago
Noida, India Vensure Employer Solutions Full timeShift Timings: US ShiftBrings L1,L2 IT support of hardware and software computer’s configurations, focused on the principal components required for a minimum performance of IT Services (CPU, RAM, Network, Operative System, Drivers, Office 365), for individual requests or incidents, according to the IT Request and Incident Management...
-
IT Help Desk Support
6 days ago
Noida, India BizenCorp Pvt Ltd Full timeEngineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...
-
Information Technology Help Desk
3 days ago
noida, India Aforeserve.Com Ltd Full timeDear Candidates, Please find below JD and Technical questioners that can asked in interview also find your updated cv. Job description Job Description & Interview aligned for IT Helpdesk 1-Interview Telephonic 2 - Position - IT Helpdesk 3 - Salary Range 25000/- CTC in hand 21000/- 4 - Job Location - Noida Sector 16 5- Experience 1.6 yr to 3 yrs 6 -...
-
IT Help Desk Support
6 days ago
Noida, India VTPT Pvt Ltd. Full timeJob description - Troubleshoot and resolve various hardware and software issues - Assist in the movement and set up of hardware - Assist with software set-up and configuration, and desktop hardware. - Assist customers with Windows OS and Mac OS. - Exceptional customer service skills with the demonstrated ability to build long-term relationships. -...
-
Help Desk Executive
3 weeks ago
Noida, India JLL Full timeJLL supports the Whole You, personally and professionally. **You will also be responsible for**: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a...
-
Help Desk Executive
1 week ago
Noida, Uttar Pradesh, India JLL Full timeJLL supports the Whole You, personally and professionally.You will also be responsible for:Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.Maintaining a hospitality...
-
Service Desk Associate
2 months ago
Greater Noida, India Coforge Ltd. Full time**Key Business Capabilities Required** - Service Desk Incident Management Citrix Application Support Team Player Problem Solving - 3+ years of IT Operations/Helpdesk/Service Desk/NOC Citrix CVAD infra environment knowledge is must. - Experience in supporting IT desktop infrastructure in an enterprise environment. - Experience with Windows 7, Windows 10...
-
Help Desk
3 weeks ago
Noida, India 2COMs Full timeJD for Helpdesk Support Role - Helpdesk Support Executive 1. Minimum qualification is Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least one year in a call centre. 6. Management...
-
Service Desk Associate
1 week ago
Greater Noida, Uttar Pradesh, India Coforge Ltd. Full timeKey Business Capabilities Required Service Desk Incident Management Citrix Application Support Team Player Problem Solving 3+ years of IT Operations/Helpdesk/Service Desk/NOC Citrix CVAD infra environment knowledge is must. Experience in supporting IT desktop infrastructure in an enterprise environment. Experience with Windows 7, Windows 10 Operating...